Operations Coordinator

• Oct 2022 - Present

Receptionist

• Apr 2022 - Oct 2022

Pier Coordinator

• Nov 2021 - Apr 2022

• Identified issues, analyzed information and provided solutions to problems. • Resolved problems, improved operations and provided exceptional service. • Actively listened to customers' requests, confirming full understanding before addressing concerns. • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment. • Identified issues, analyzed information and provided solutions to problems. • Resolved problems, improved operations and provided exceptional service. • Actively listened to customers' requests, confirming full understanding before addressing concerns. • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Assistant

• 2018 - Jun 2020

Build and maintain customer relationships, complete administrative duties such as document preparation. Assist with the clearance of commercial cargo from the Bridgetown Port. Follow-up with customers to ensure and maintain customer satisfaction. Build and maintain customer relationships, complete administrative duties such as document preparation. Assist with the clearance of commercial cargo from the Bridgetown Port. Follow-up with customers to ensure and maintain customer satisfaction.