Network and Cybersecurity Engineer

• Jan 2023 - Present

• Utilise Cisco technologies • Build network automation • Utilise Azure platform • Troubleshoot managed services

Network and Cybersecurity Engineer Intern

• Sep 2022 - Dec 2022

Team Member

• Oct 2021 - Present

- Serve drink or food items to customers from the pick-up counter. - Replenish ingredients and fruits. - Detect and ensure disposition of spoiled or unattractive ingredients and fruits. - Provide customers with information regarding drink or food ingredients, availability, and pricing. - Maintain the cleanliness of work areas, including floors, benches, utensils, display fridge and equipments. - Maintain high standards of customer service during high-volume and fast-paced… Show more - Serve drink or food items to customers from the pick-up counter. - Replenish ingredients and fruits. - Detect and ensure disposition of spoiled or unattractive ingredients and fruits. - Provide customers with information regarding drink or food ingredients, availability, and pricing. - Maintain the cleanliness of work areas, including floors, benches, utensils, display fridge and equipments. - Maintain high standards of customer service during high-volume and fast-paced operations. - Resolve complains promptly and professionally. - Handle currency and credit transactions quickly and accurately. - Communicate clearly and positively with coworkers and management. - Take initiative to find extra tasks when scheduled duties are completed. - Provide guidance and training to other employees performing related work. Show less - Serve drink or food items to customers from the pick-up counter. - Replenish ingredients and fruits. - Detect and ensure disposition of spoiled or unattractive ingredients and fruits. - Provide customers with information regarding drink or food ingredients, availability, and pricing. - Maintain the cleanliness of work areas, including floors, benches, utensils, display fridge and equipments. - Maintain high standards of customer service during high-volume and fast-paced… Show more - Serve drink or food items to customers from the pick-up counter. - Replenish ingredients and fruits. - Detect and ensure disposition of spoiled or unattractive ingredients and fruits. - Provide customers with information regarding drink or food ingredients, availability, and pricing. - Maintain the cleanliness of work areas, including floors, benches, utensils, display fridge and equipments. - Maintain high standards of customer service during high-volume and fast-paced operations. - Resolve complains promptly and professionally. - Handle currency and credit transactions quickly and accurately. - Communicate clearly and positively with coworkers and management. - Take initiative to find extra tasks when scheduled duties are completed. - Provide guidance and training to other employees performing related work. Show less

Food Delivery Driver

• Nov 2021 - Sep 2022

- Ensured deliveries were received on time and in optimal condition. - Multi-dropped deliveries and pick-ups. - Ensured driving style was at all times law abiding and professional. - Reviewed orders before and after delivery to ensure that orders were complete, the charges were correct, and the customer was satisfied. - Accepted payments for delivered food and drink items. - Adhered to assigned routes and followed time schedules. - Ensured deliveries were received on time and in optimal condition. - Multi-dropped deliveries and pick-ups. - Ensured driving style was at all times law abiding and professional. - Reviewed orders before and after delivery to ensure that orders were complete, the charges were correct, and the customer was satisfied. - Accepted payments for delivered food and drink items. - Adhered to assigned routes and followed time schedules.

Food Service Worker

• Apr 2021 - Oct 2021

- Serve food items to customers from counters. - Replenish foods and trays at serving stations. - Detect and ensure disposition of spoiled or unattractive food. - Wrap, date-label and store food items. - Provide customers with information regarding food ingredients, availability, and pricing. - Clean and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment. - Maintain high standards of customer service during high-volume… Show more - Serve food items to customers from counters. - Replenish foods and trays at serving stations. - Detect and ensure disposition of spoiled or unattractive food. - Wrap, date-label and store food items. - Provide customers with information regarding food ingredients, availability, and pricing. - Clean and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment. - Maintain high standards of customer service during high-volume, fast-paced operations. - Resolve complains promptly and professionally. - Handle currency and credit transactions quickly and accurately. - Communicate clearly and positively with coworkers and management. - Follow procedure for safe food preparation, assembly and presentation. - Take initiative to find extra tasks when scheduled duties are completed. Show less - Serve food items to customers from counters. - Replenish foods and trays at serving stations. - Detect and ensure disposition of spoiled or unattractive food. - Wrap, date-label and store food items. - Provide customers with information regarding food ingredients, availability, and pricing. - Clean and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment. - Maintain high standards of customer service during high-volume… Show more - Serve food items to customers from counters. - Replenish foods and trays at serving stations. - Detect and ensure disposition of spoiled or unattractive food. - Wrap, date-label and store food items. - Provide customers with information regarding food ingredients, availability, and pricing. - Clean and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment. - Maintain high standards of customer service during high-volume, fast-paced operations. - Resolve complains promptly and professionally. - Handle currency and credit transactions quickly and accurately. - Communicate clearly and positively with coworkers and management. - Follow procedure for safe food preparation, assembly and presentation. - Take initiative to find extra tasks when scheduled duties are completed. Show less

Team Member

• Mar 2021 - Mar 2021

- Greeted customers when entering or leaving establishment. - Processed customer payments using the shop's Point of Sale (POS) system. - Replenished and restocked items as required in addition to providing advice and recommending products to customers. - Addressed and resolved customers complaints in a professional manner. - Maintained an in-depth knowledge of store items to provide advice and recommendations as needed. - Assisted customers in locating desired shop items. -… Show more - Greeted customers when entering or leaving establishment. - Processed customer payments using the shop's Point of Sale (POS) system. - Replenished and restocked items as required in addition to providing advice and recommending products to customers. - Addressed and resolved customers complaints in a professional manner. - Maintained an in-depth knowledge of store items to provide advice and recommendations as needed. - Assisted customers in locating desired shop items. - Informed customers of shop promotions to encourage purchases. - Implemented specific sales strategies and promotions to ensure maximum profit is generated. - Performed end-of-day cleaning duties, which includes sweeping and mopping the shop floor as well as wiping the cash register counters. Show less - Greeted customers when entering or leaving establishment. - Processed customer payments using the shop's Point of Sale (POS) system. - Replenished and restocked items as required in addition to providing advice and recommending products to customers. - Addressed and resolved customers complaints in a professional manner. - Maintained an in-depth knowledge of store items to provide advice and recommendations as needed. - Assisted customers in locating desired shop items. -… Show more - Greeted customers when entering or leaving establishment. - Processed customer payments using the shop's Point of Sale (POS) system. - Replenished and restocked items as required in addition to providing advice and recommending products to customers. - Addressed and resolved customers complaints in a professional manner. - Maintained an in-depth knowledge of store items to provide advice and recommendations as needed. - Assisted customers in locating desired shop items. - Informed customers of shop promotions to encourage purchases. - Implemented specific sales strategies and promotions to ensure maximum profit is generated. - Performed end-of-day cleaning duties, which includes sweeping and mopping the shop floor as well as wiping the cash register counters. Show less

Receptionist

• Nov 2018 - Jan 2019

- Answered and directed phone calls in a polite and friendly manner. - Welcomed visitors in a warm and friendly manner, and answered any questions visitors have. - Maintained reception area and all common areas in a clean and tidy manner at all times - Operated standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer. - Received deliveries; sorted and distributed incoming mail. - Took inventory of supplies and restock as needed. -… Show more - Answered and directed phone calls in a polite and friendly manner. - Welcomed visitors in a warm and friendly manner, and answered any questions visitors have. - Maintained reception area and all common areas in a clean and tidy manner at all times - Operated standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer. - Received deliveries; sorted and distributed incoming mail. - Took inventory of supplies and restock as needed. - Maintained the general office filing system. Show less - Answered and directed phone calls in a polite and friendly manner. - Welcomed visitors in a warm and friendly manner, and answered any questions visitors have. - Maintained reception area and all common areas in a clean and tidy manner at all times - Operated standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer. - Received deliveries; sorted and distributed incoming mail. - Took inventory of supplies and restock as needed. -… Show more - Answered and directed phone calls in a polite and friendly manner. - Welcomed visitors in a warm and friendly manner, and answered any questions visitors have. - Maintained reception area and all common areas in a clean and tidy manner at all times - Operated standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer. - Received deliveries; sorted and distributed incoming mail. - Took inventory of supplies and restock as needed. - Maintained the general office filing system. Show less

Desktop Support Specialist

• Jul 2017 - Dec 2018

- Participated in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction. - Ensured proper information technology operations including servers, user accounts, and desktop computers for university owned system. - Provided desktop support functions including visiting the end user area to research and resolved hardware/software/connectivity issues. - Utilised Blackberry Desktop Manager to install… Show more - Participated in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction. - Ensured proper information technology operations including servers, user accounts, and desktop computers for university owned system. - Provided desktop support functions including visiting the end user area to research and resolved hardware/software/connectivity issues. - Utilised Blackberry Desktop Manager to install applications, configure, monitor and activate customer blackberries. - Performed quality control related testing of desktop environment. - CompleteD additional responsibilities as requested. Show less - Participated in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction. - Ensured proper information technology operations including servers, user accounts, and desktop computers for university owned system. - Provided desktop support functions including visiting the end user area to research and resolved hardware/software/connectivity issues. - Utilised Blackberry Desktop Manager to install… Show more - Participated in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction. - Ensured proper information technology operations including servers, user accounts, and desktop computers for university owned system. - Provided desktop support functions including visiting the end user area to research and resolved hardware/software/connectivity issues. - Utilised Blackberry Desktop Manager to install applications, configure, monitor and activate customer blackberries. - Performed quality control related testing of desktop environment. - CompleteD additional responsibilities as requested. Show less

Retail Assistant

• Jun 2016 - Nov 2016

- Assisted customers to locate and choose products, while making personal suggestions. - Kept the sales floor organized and well-stocked. - Kept up to date with special promotions and new products. - Responsible for product knowledge and constantly learning. - Maintained the cleanliness of the department which include mopping and sweeping the floor. - Performed effective alternative methods to complete daily tasks at an accelerated rate. - Transported freight of new products… Show more - Assisted customers to locate and choose products, while making personal suggestions. - Kept the sales floor organized and well-stocked. - Kept up to date with special promotions and new products. - Responsible for product knowledge and constantly learning. - Maintained the cleanliness of the department which include mopping and sweeping the floor. - Performed effective alternative methods to complete daily tasks at an accelerated rate. - Transported freight of new products to the floor to be labeled and then put on shelves in adequate time. - Effectively worked in a team effort to achieve one goal. - Answered questions regarding the store and its products. - Wrapped products with wrapping paper as requested by customer. Show less - Assisted customers to locate and choose products, while making personal suggestions. - Kept the sales floor organized and well-stocked. - Kept up to date with special promotions and new products. - Responsible for product knowledge and constantly learning. - Maintained the cleanliness of the department which include mopping and sweeping the floor. - Performed effective alternative methods to complete daily tasks at an accelerated rate. - Transported freight of new products… Show more - Assisted customers to locate and choose products, while making personal suggestions. - Kept the sales floor organized and well-stocked. - Kept up to date with special promotions and new products. - Responsible for product knowledge and constantly learning. - Maintained the cleanliness of the department which include mopping and sweeping the floor. - Performed effective alternative methods to complete daily tasks at an accelerated rate. - Transported freight of new products to the floor to be labeled and then put on shelves in adequate time. - Effectively worked in a team effort to achieve one goal. - Answered questions regarding the store and its products. - Wrapped products with wrapping paper as requested by customer. Show less