Christa Bene

People Ops Coordinator at Small Door
  • Claim this Profile
Contact Information
Location
United States, US

Topline Score

Bio

Generated by
Topline AI

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • People Ops Coordinator
      • Jun 2023 - Present
    • United States
    • Financial Services
    • 700 & Above Employee
    • Human Capital Coordinator
      • Nov 2022 - Jun 2023

      As a Human Capital Coordinator, I collaborate with the firm’s recruiters and business stakeholders to drive the hiring process forward while ensuring a seamless all-around recruiting experience. I play an active role in all aspects of the recruitment process, from scheduling and monitoring a high volume of candidate interviews to helping facilitate an offer acceptance for engineering candidates. I also work to develop and implement process improvements, maintain clean data and documentation in… Show more As a Human Capital Coordinator, I collaborate with the firm’s recruiters and business stakeholders to drive the hiring process forward while ensuring a seamless all-around recruiting experience. I play an active role in all aspects of the recruitment process, from scheduling and monitoring a high volume of candidate interviews to helping facilitate an offer acceptance for engineering candidates. I also work to develop and implement process improvements, maintain clean data and documentation in our project management systems, and partner with recruiters and colleagues from our Human Capital team on ad hoc recruiting projects. Show less As a Human Capital Coordinator, I collaborate with the firm’s recruiters and business stakeholders to drive the hiring process forward while ensuring a seamless all-around recruiting experience. I play an active role in all aspects of the recruitment process, from scheduling and monitoring a high volume of candidate interviews to helping facilitate an offer acceptance for engineering candidates. I also work to develop and implement process improvements, maintain clean data and documentation in… Show more As a Human Capital Coordinator, I collaborate with the firm’s recruiters and business stakeholders to drive the hiring process forward while ensuring a seamless all-around recruiting experience. I play an active role in all aspects of the recruitment process, from scheduling and monitoring a high volume of candidate interviews to helping facilitate an offer acceptance for engineering candidates. I also work to develop and implement process improvements, maintain clean data and documentation in our project management systems, and partner with recruiters and colleagues from our Human Capital team on ad hoc recruiting projects. Show less

    • United States
    • Technology, Information and Media
    • 1 - 100 Employee
    • Recruiting Coordinator
      • Nov 2021 - Aug 2022

      As a Recruiting Coordinator, I excelled at providing a stellar candidate experience to all. I supported (Senior) Talent Partners with candidate scheduling, communication, and all ad-hoc requests related to talent acquisition for Go-To-Market candidates. During my tenure, I supported recruitment and hiring post Series C funding; supporting the growth of the workforce from 195 to 420 employees. I also served as a Communications Lead for our Queer ERG, Prism and was responsible for oversight of… Show more As a Recruiting Coordinator, I excelled at providing a stellar candidate experience to all. I supported (Senior) Talent Partners with candidate scheduling, communication, and all ad-hoc requests related to talent acquisition for Go-To-Market candidates. During my tenure, I supported recruitment and hiring post Series C funding; supporting the growth of the workforce from 195 to 420 employees. I also served as a Communications Lead for our Queer ERG, Prism and was responsible for oversight of programming, logistics and budgeting for company wide Pride 2022 activities. Lastly, as an ERG leader I was directly responsible for establishing 1 year+ social responsibility partnerships with The Ali Forney Center & Covenant House; the first of their kind for the entire organization. Prior to the elimination of my role in late August of 2022, I was on track to move into a People & Experience Associate role with a focus on expanding and improving upon our existing Onboarding Programming. In my inaugural project for that role I conducted 25+ listening chats with existing and tenured employees to gather feedback for improvement. I identified a 6-9 month working project plan to introduce first time People Manager training, ongoing performance management training and resources, and to expand upon our existing (amazing) cultural offerings to deepen our employee engagement and belonging. Show less As a Recruiting Coordinator, I excelled at providing a stellar candidate experience to all. I supported (Senior) Talent Partners with candidate scheduling, communication, and all ad-hoc requests related to talent acquisition for Go-To-Market candidates. During my tenure, I supported recruitment and hiring post Series C funding; supporting the growth of the workforce from 195 to 420 employees. I also served as a Communications Lead for our Queer ERG, Prism and was responsible for oversight of… Show more As a Recruiting Coordinator, I excelled at providing a stellar candidate experience to all. I supported (Senior) Talent Partners with candidate scheduling, communication, and all ad-hoc requests related to talent acquisition for Go-To-Market candidates. During my tenure, I supported recruitment and hiring post Series C funding; supporting the growth of the workforce from 195 to 420 employees. I also served as a Communications Lead for our Queer ERG, Prism and was responsible for oversight of programming, logistics and budgeting for company wide Pride 2022 activities. Lastly, as an ERG leader I was directly responsible for establishing 1 year+ social responsibility partnerships with The Ali Forney Center & Covenant House; the first of their kind for the entire organization. Prior to the elimination of my role in late August of 2022, I was on track to move into a People & Experience Associate role with a focus on expanding and improving upon our existing Onboarding Programming. In my inaugural project for that role I conducted 25+ listening chats with existing and tenured employees to gather feedback for improvement. I identified a 6-9 month working project plan to introduce first time People Manager training, ongoing performance management training and resources, and to expand upon our existing (amazing) cultural offerings to deepen our employee engagement and belonging. Show less

    • Brazil
    • Travel Arrangements
    • Compliance Coordinator
      • Jun 2021 - Nov 2021

      As a Compliance Coordinator, I oversaw and executed all aspects of the leave of absence process, Workers Compensation claims, and ADA at work accommodation requests within an organization of 5700+ associates. In this role I designed and implemented reporting processes that ensured accurate repayment of benefits premiums to the company and mitigated overpayment of Short Term Disability and Workers Compensation due to overlapping claims. I provided white glove service to all associates during the… Show more As a Compliance Coordinator, I oversaw and executed all aspects of the leave of absence process, Workers Compensation claims, and ADA at work accommodation requests within an organization of 5700+ associates. In this role I designed and implemented reporting processes that ensured accurate repayment of benefits premiums to the company and mitigated overpayment of Short Term Disability and Workers Compensation due to overlapping claims. I provided white glove service to all associates during the most difficult and joyful times in their lives. I ensured that I met all inquiries and requests with empathy, patience, and high emotional intelligence. In this role I fostered successful collaborative partnerships with members of the payroll team, employee relations team, asset protection team and directly with the VP of legal and the VP of safety & security. Show less As a Compliance Coordinator, I oversaw and executed all aspects of the leave of absence process, Workers Compensation claims, and ADA at work accommodation requests within an organization of 5700+ associates. In this role I designed and implemented reporting processes that ensured accurate repayment of benefits premiums to the company and mitigated overpayment of Short Term Disability and Workers Compensation due to overlapping claims. I provided white glove service to all associates during the… Show more As a Compliance Coordinator, I oversaw and executed all aspects of the leave of absence process, Workers Compensation claims, and ADA at work accommodation requests within an organization of 5700+ associates. In this role I designed and implemented reporting processes that ensured accurate repayment of benefits premiums to the company and mitigated overpayment of Short Term Disability and Workers Compensation due to overlapping claims. I provided white glove service to all associates during the most difficult and joyful times in their lives. I ensured that I met all inquiries and requests with empathy, patience, and high emotional intelligence. In this role I fostered successful collaborative partnerships with members of the payroll team, employee relations team, asset protection team and directly with the VP of legal and the VP of safety & security. Show less

    • Wellness and Fitness Services
    • Unemployed
      • Jul 2020 - Jun 2021

      On 6/20/20 I was laid off from WeWork following a company wide restructuring process that eliminated my role. I remained unemployed until 6/2/21. During that time I completed the following: • Applied to 173 jobs | attended ~25 interviews | accepted 1 offer with RH • Completed my HR Essentials Certificate with eCornell (3/21-6/21) • Ran 150.47 miles outdoors • Fostered 2 kittens | Adopted one to myself • Read 55 books and listened to 1 audio book • Spent 5 weeks visiting… Show more On 6/20/20 I was laid off from WeWork following a company wide restructuring process that eliminated my role. I remained unemployed until 6/2/21. During that time I completed the following: • Applied to 173 jobs | attended ~25 interviews | accepted 1 offer with RH • Completed my HR Essentials Certificate with eCornell (3/21-6/21) • Ran 150.47 miles outdoors • Fostered 2 kittens | Adopted one to myself • Read 55 books and listened to 1 audio book • Spent 5 weeks visiting my grandmother, nieces, and loved ones on the East Coast • Read the Anti Racism Daily newsletter everyday since 5/25/20 • Meditated for over 2,000 mins in total • Perfected my martini, iced coffee, baked salmon, scrambled eggs, and stovetop popcorn recipes • Watched 11 seasons of Real Housewives of NJ, the entire MadMen series, and countless other shows across all streaming platforms Show less On 6/20/20 I was laid off from WeWork following a company wide restructuring process that eliminated my role. I remained unemployed until 6/2/21. During that time I completed the following: • Applied to 173 jobs | attended ~25 interviews | accepted 1 offer with RH • Completed my HR Essentials Certificate with eCornell (3/21-6/21) • Ran 150.47 miles outdoors • Fostered 2 kittens | Adopted one to myself • Read 55 books and listened to 1 audio book • Spent 5 weeks visiting… Show more On 6/20/20 I was laid off from WeWork following a company wide restructuring process that eliminated my role. I remained unemployed until 6/2/21. During that time I completed the following: • Applied to 173 jobs | attended ~25 interviews | accepted 1 offer with RH • Completed my HR Essentials Certificate with eCornell (3/21-6/21) • Ran 150.47 miles outdoors • Fostered 2 kittens | Adopted one to myself • Read 55 books and listened to 1 audio book • Spent 5 weeks visiting my grandmother, nieces, and loved ones on the East Coast • Read the Anti Racism Daily newsletter everyday since 5/25/20 • Meditated for over 2,000 mins in total • Perfected my martini, iced coffee, baked salmon, scrambled eggs, and stovetop popcorn recipes • Watched 11 seasons of Real Housewives of NJ, the entire MadMen series, and countless other shows across all streaming platforms Show less

    • Uzbekistan
    • Information Services
    • 1 - 100 Employee
    • Interim Community Director
      • May 2020 - Jul 2020

      ● Responsible for leading and overseeing employee experience, training, compliance, and business continuity during a transitional period where direct managers were not identified for two tiers of management within the portfolio. ● Focused on successful pass off and smooth transition of teams across multiple units and functions during department restructuring process. ● Supported 5 units comprising 200k+ USF of co-working space and a team of 12 individual contributors with an annual… Show more ● Responsible for leading and overseeing employee experience, training, compliance, and business continuity during a transitional period where direct managers were not identified for two tiers of management within the portfolio. ● Focused on successful pass off and smooth transition of teams across multiple units and functions during department restructuring process. ● Supported 5 units comprising 200k+ USF of co-working space and a team of 12 individual contributors with an annual revenue potential of $21M.

    • Community Manager
      • Jul 2019 - Jul 2020

      ● Responsible for all aspects of building, team, and member management for a 58,000 USF co-working facility with an annual revenue potential of $5M+. ● Responsible for sales, operations, hospitality, and community building via leadership of 3 direct reports and supervision of 3 indirect reports to ensure positive member experience and engagement, operations excellence, drive revenue, retain members, increase occupancy, and deepen community connections and partnership. ● Subject Matter… Show more ● Responsible for all aspects of building, team, and member management for a 58,000 USF co-working facility with an annual revenue potential of $5M+. ● Responsible for sales, operations, hospitality, and community building via leadership of 3 direct reports and supervision of 3 indirect reports to ensure positive member experience and engagement, operations excellence, drive revenue, retain members, increase occupancy, and deepen community connections and partnership. ● Subject Matter Expert for NPS/Medallia system launch. Sole representative for entire CA region as 1 of 27 SMEs globally supporting 400 system users within CA. o Responsible for facilitating 20+ ad/hoc and anticipated training sessions to ensure necessary information dissemination, team competency and engagement, and full system utilization. ● Recipient of a peer nominated recognition award for 2019 for embodiment of WeWork’s core value of “Together”.

    • Canada
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Sep 2018 - May 2019

      • Responsible for all aspects of retail and facilities operations for a $6+ million retail location in the Financial District with 20-30 direct reports. • Responsible for execution of all HRIS activities, end-to-end onboarding processes, employee experience, and compliance of CA/SF employment laws • Responsible for professional and personal development of all team members with a focus on training, vision and goal setting, ongoing learning journey, leadership growth, and continued… Show more • Responsible for all aspects of retail and facilities operations for a $6+ million retail location in the Financial District with 20-30 direct reports. • Responsible for execution of all HRIS activities, end-to-end onboarding processes, employee experience, and compliance of CA/SF employment laws • Responsible for professional and personal development of all team members with a focus on training, vision and goal setting, ongoing learning journey, leadership growth, and continued success through a holistic approach to employment and scheduling • Responsible for world class product knowledge execution from team through focused product education pilots, proprietary training methods, delegation through direct reports, and daily/weekly/monthly training goals and KPIs • Responsible for all business reporting, with a focus on driving growth through customer retention and traffic metrics-responsible for 3% conversion comp YoY, 3% quarterly growth of CRM data capture, and 6% conversion comp in men’s business through an investment in training, strategic team scheduling, and consistent personal responsibility in team leadership • Successfully completed 5 focused pilots while utilizing impeccable communication skills, team enrollment and collaboration, and agility through changing technological landscapes within an 9 month tenure

    • Assistant Store Manager
      • Aug 2016 - Aug 2018

      • Assisted supervising manager in presiding over all aspects of retail store operations for a $7+ million retail location with 20-30 direct reports • Consistently exceeded expectations of job responsibilities through work of creating and implementing strategies for people, operations, and product to drive growth and exceed quarterly and annual business metrics. • Co-managed supervising manager’s responsibilities of providing a stellar employee experience to all in-direct reports and… Show more • Assisted supervising manager in presiding over all aspects of retail store operations for a $7+ million retail location with 20-30 direct reports • Consistently exceeded expectations of job responsibilities through work of creating and implementing strategies for people, operations, and product to drive growth and exceed quarterly and annual business metrics. • Co-managed supervising manager’s responsibilities of providing a stellar employee experience to all in-direct reports and peers. Oversaw and contributed to all end-to-end experience with a focus on personal development, performance management, succession planning, employee retention, and team engagement/happiness • Developed curriculum for and delivered/oversaw regional training for entry level hires. Responsible for end-to-end learning journey for new hires, with an emphasis on creating and mapping individual ongoing learning journeys • Responsible for analysis and delivery of weekly sales reporting to Regional Manager and Area Partners

    • Store Manager
      • May 2015 - Aug 2016

      • Responsible for all aspects of retail store operations for a $1+ million retail location with 10-15 direct reports • Responsible for analysis of and budgeting of all seasonal and core buying plans with invoicing up to $10k • Created and implemented budgeting and tracking system to ensure all buying and planning quotas were met • Responsible for meeting and exceeding expectations for weekly visual merchandising turnover, store presentation, and sell through life cycle • Responsible for all aspects of retail store operations for a $1+ million retail location with 10-15 direct reports • Responsible for analysis of and budgeting of all seasonal and core buying plans with invoicing up to $10k • Created and implemented budgeting and tracking system to ensure all buying and planning quotas were met • Responsible for meeting and exceeding expectations for weekly visual merchandising turnover, store presentation, and sell through life cycle

    • United States
    • Retail
    • 700 & Above Employee
    • Analyst
      • Oct 2013 - May 2015

      • Represented CDQ team to support 3500+ external vendor and 2000+ internal users of the Enterprise Data Quality (EDQ) system through email support, ad hoc training, and cross-functional team support • Responsible for the creation, implementation, and maintenance of Vendor Onboarding program which led to a 25% decrease in support email requests received over a quarterly period • Oversaw and executed monthly EDQ external vendor training sessions as well as ad-hoc internal/new hire training… Show more • Represented CDQ team to support 3500+ external vendor and 2000+ internal users of the Enterprise Data Quality (EDQ) system through email support, ad hoc training, and cross-functional team support • Responsible for the creation, implementation, and maintenance of Vendor Onboarding program which led to a 25% decrease in support email requests received over a quarterly period • Oversaw and executed monthly EDQ external vendor training sessions as well as ad-hoc internal/new hire training sessions • Oversaw and implemented the creation and/or improvement of all vendor and internal employee facing training documents with a focus on ease of use, adult specific learning styles, and implementation of training buddy shadowing program • Acted as Central Data Quality liaison for multiple cross functional projects including but not limited to, system upgrades and roll outs, ongoing learning planning, and customer support streamlining projects

    • Assistant Buyer
      • Nov 2011 - Oct 2013

      • Assisted buyer in forecasting, planning and implementing strategies in order to achieve sales and profit margins • Prepared and analyzed weekly selling reports including open-to-buy reporting, and provided forecasted divisional financial strategies and insight to cross-functional partners and supervising manager

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Planning Assistant
      • Apr 2011 - Nov 2011

      • Responsible for the maintenance and analysis of weekly department store sales for use in company wide financial and sales planning • Utilized pre-season and in-season planning and projections throughout the year to ensure sufficient stock levels to achieve and exceed sales metrics • Oversaw core assortment of package styles with a focus on allocating and maintaining department store in stock levels, as well as identifying and filling assortment gaps • Responsible for the maintenance and analysis of weekly department store sales for use in company wide financial and sales planning • Utilized pre-season and in-season planning and projections throughout the year to ensure sufficient stock levels to achieve and exceed sales metrics • Oversaw core assortment of package styles with a focus on allocating and maintaining department store in stock levels, as well as identifying and filling assortment gaps

Education

  • Cornell University
    Human Resources Essentials Certificate
  • Fashion Institute of Technology
    Bachelor of Science, Buying and Planning
    2009 - 2011
  • Fashion Institute of Technology
    Associate of Applied Science, Buying and Planning
    2007 - 2009
  • Bergen County Technical High School
    Diploma, Fashion Design
    2003 - 2007

Community

You need to have a working account to view this content. Click here to join now