Senior Marketing Support Specialist at The Jackson Laboratory

• 2018 - Present

Marketing Support Specialist

• Dec 2015 - Present

Opportunity Development Specialist

• Feb 2012 - 2018

Direct/Inside sales, outreach to new and existing customers.

Customer Service Representative

• May 2008 - Jan 2012

Duties include placing orders via phone, fax and email, answering questions, concerns and complaints from customers, maintaining and growing relationships with multiple dedicated accounts.

Office Manager

• Nov 2006 - Mar 2008

Duties include clerical work, scheduling meetings, data entry, customer/client service, basic tax preparation, bank reconciliations, generating invoices/statements, letter writing and generating reports. Pro Series, Quicken and QuickBooks use. Duties include clerical work, scheduling meetings, data entry, customer/client service, basic tax preparation, bank reconciliations, generating invoices/statements, letter writing and generating reports. Pro Series, Quicken and QuickBooks use.

Customer Service Representative

• Jan 2005 - Nov 2006

Duties include answering the phone, setting up and terminating accounts, responsible for posting all of the daily work, running/reviewing daily reports and collecting payments. Plus other clerical duties. Duties include answering the phone, setting up and terminating accounts, responsible for posting all of the daily work, running/reviewing daily reports and collecting payments. Plus other clerical duties.

Head Cashier

• Jan 2003 - Mar 2005

Duties include customer service, cashier tasks, responsible for Front End opening and closing, supervising cashiers and completing daily reports and clerical duties. Sales Associate. Duties include opening and closing department, customer service, inventory and stocking shelves. Lift truck and fork lift certified. Duties include customer service, cashier tasks, responsible for Front End opening and closing, supervising cashiers and completing daily reports and clerical duties. Sales Associate. Duties include opening and closing department, customer service, inventory and stocking shelves. Lift truck and fork lift certified.

Circulation Librarian

• Apr 2003 - Mar 2004

Part -time. Responsible for shelving books, patron service, clerical duties, collecting fees, checking books in and out, organizing book lists and monthly book displays. Part -time. Responsible for shelving books, patron service, clerical duties, collecting fees, checking books in and out, organizing book lists and monthly book displays.

Seaman

• Oct 1990 - Oct 1994

ANT Philadelphia - Dec 1990 - Oct 1993 CGC Tahoma - Nov 1993 - Oct 1993 ANT Philadelphia - Dec 1990 - Oct 1993 CGC Tahoma - Nov 1993 - Oct 1993