Boon Health Coach

• Jul 2023 - Present

Events and Marketing Manager

• Jun 2023 - Present

Owner, Personal Growth and Development Coach

• Jun 2020 - Present

-Launched my coaching business by engaging in digital marketing strategy via email marketing, personal invitations, and social media promotion via Facebook and Instagram. -Successfully enrolled and coached 1:1 with private clients to identify personal and professional life goals, with an average 20% sales conversation rate and a 42% renewal rate. -Engaged in active listening and guided clients through self-awareness, personal growth, and transformation through virtual and in-person sessions, journaling prompts, accountability check-ins, and recorded calls. -Facilitated business mentorship, consulting, and strategic planning with clients to improve workflow efficiency. Client goal results include hiring new team members and implementing a new project management system. -Leveraged technology to create workflow processes and maximize efficiency in my business operations. This includes the use of software such as Calendly, Mailchimp, Zoom, Google Suite, HelloSign, Notion, MoonClerk, and canned email templates. -Over 200 hours of professional coaching experience and over 600 hours completed in continuing education. -Lead over 150 individual coaching sessions with 40+ clients through video conference calls. Show less

Owner, Web Designer and Digital Strategist

• Feb 2013 - Mar 2021

-Successfully lead web design, digital strategy, and execution for over 50 clients globally who were looking to enhance their online experience, market their business, and connect with their customers. -Coordinated and tracked client projects through the use of effective onboarding, meetings, and check-ins via a project management system. -Oversaw the project planning of site design, functionality, website copy, navigation, SEO, and mobile responsiveness. -Developed digital branding strategy and assets for clients, including logos, social media banners, and custom graphics for promotional materials. -Technical Skills: WordPress, Divi, Squarespace, CSS, HTML, Adobe Photoshop & Illustrator, Canva, Trello, SEO, Google Analytics. -Leveraged Facebooks Ads to market, promote, and launch an online DIY Website Design Course in 2017. Show less

Executive Director

• Aug 2019 - Mar 2020

-Identified and developed revenue-generating programs, including office space rental and an annual Black Friday sale in 2019 that resulted in over $13,000 in renewed chamber memberships. -Hosted bi-weekly local chamber networking events for new and existing chamber members that would sometimes result in over 60 attendees. -Developed and launched several new initiatives, including revising the chamber ambassador programs, increasing membership dues, updating and redesigning the chamber website, teaching business classes, and initiating a paid happy hour event. -Leveraged digital marketing channels such as weekly email marketing, Facebook, and Instagram that grew the chamber membership by 20%. Show less

Banking Center Manager

• Nov 2011 - Dec 2012

-Managed a staff of 7-10 employees-Handled various aspects of the Consumer Retail Business, including Customer Service, Sales and Operational Efficiency of the Banking Center-Collaborated with Consumer Market Management in achieving and carrying out the specific objectives of Bank of America as it pertained to Consumer Retail Banking-Executed the Sigma Six Step coaching process with staff as needed to achieve the overall objective of improving individual and banking center performance-Acted as a liaison between customers and other departments within the organization including Small Business, Mortgage and Credit Card. Show less

Assistant Manager

• Jun 2009 - Jan 2012

• Responsible for banking center daily operational success including overseeing teller cash management, risk and compliance in everyday policies and procedures.• Manage, oversee and approve cash inventory of banking center with respect to customer demand.• Submitting, reviewing and reconciling weekly and monthly reports of budgeted staffing hours of the branch.• Heavily involved with the Sales Management of the banking center - assist the banking center manager and personal banker to achieve sales goals and deepen customer relationships, plus training and coaching associates.• Experience with in-depth Customer Service Relations including problem handling and resolution• Weekly and monthly reports of branch expenses with respect to staffing hours, overtime, office supplies, inventory, losses and other general expenses.• Successfully managed the banking center audit reviews. Show less

Personal Banker

• Jan 2007 - Jun 2009

Bank of America, Personal Banker/Senior Personal Banker 2007 - 2009• Educating and cross-selling consumers on financial products i.e. checking & savings accounts, CDs, IRAs and credit cards.• Consistently exceeded personal sales goals while significantly contributing to the success of achievement of banking center sales goals.• Ranked in the top 5-10% of Personal Bankers.• Accomplishments include Award of Excellence in 2008.• Knowledgeable on Small Business documentation, licensing and registration.• Promotion to Senior Personal Banker after two years and then Assistant Manager within six months thereafter. Show less

Relationship Officer

• Aug 2005 - Apr 2006

Admissions Advisor

• 2004 - 2005