Chrissy Wojtewicz ☁

Salesforce Project Manager at Tito's Handmade Vodka
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, US

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Credentials

  • Platform App Builder
    Salesforce
    Dec, 2017
    - Nov, 2024
  • PC/QC in ULSS-A (E)
    PEC
    Oct, 2012
    - Nov, 2024
  • Data Security Badge
    Salesforce Trailhead
  • Lightning Experience Rollout Badge
    Salesforce Trailhead
  • Salesforce Certified Administrator
    Salesforce
  • Salesforce Certified Sales Cloud Consultant
    Salesforce

Experience

    • Beverage Manufacturing
    • 300 - 400 Employee
    • Salesforce Project Manager
      • Oct 2022 - Present

      Salesforce and Systems Project Manager on the Love, Tito's team. Salesforce and Systems Project Manager on the Love, Tito's team.

    • United States
    • Information Services
    • 700 & Above Employee
    • Technical Product Analyst/ Salesforce Admin
      • Jan 2022 - Jul 2022

      The Salesforce technical product team administrates worldwide in sales, service and marketing cloud. We are a 4 person team of Salesforce certified professionals comprised of Business Analysts and Admins focused on technical delivery to business teams. We work inside the larger Global CRM Ops group. • Regularly leverage Salesforce Inspector, advanced Excel formulas and Demand Tools for data cleansing, archiving projects, and helping business leaders make mass updates. • Collectively work… Show more The Salesforce technical product team administrates worldwide in sales, service and marketing cloud. We are a 4 person team of Salesforce certified professionals comprised of Business Analysts and Admins focused on technical delivery to business teams. We work inside the larger Global CRM Ops group. • Regularly leverage Salesforce Inspector, advanced Excel formulas and Demand Tools for data cleansing, archiving projects, and helping business leaders make mass updates. • Collectively work on moving key automations from Process Builder to Flow. • Cross support data analytics teams with their Analytics Studio formerly Einstein implementation. • JIRA Scrum methodology used for project management. Sprints and project work spans from strategic and operational aspects of sales and finance operations, to tactical resolution of specific operational issues. • Completed the full Lightning conversion and SSO implementations. • Regularly works with CPQ QTC team to ensure billing visibility is aligned to SOX compliance. • Utilize SFDC case management in Sales and Service Cloud. • Author and update Knowledge Articles leveraged in cases and user training. • Recently introduced to the Google Cloud Platform GCP • Fully automated the new user creation process to saving hundreds of hours in user administration. • Daily ongoing duties include administration, configuration, integration, user story creation, full testing life cycle. Specialties: Project Management, CRM, Business Analysis, Technical IT Capabilities, Database Analysis, Software Development Lifecycle, Business Case Development, and Training & Education.

    • Business Analyst & Salesforce Administrator
      • Jun 2018 - Dec 2021

      • The Global CRM Operations team manages over 3000 users around the world in sales, service and marketing cloud. We are a 8-10 person team of Salesforce certified professionals comprised of Business Analysts, Developers, PMs and Architects. • Spanning several enterprise level environments and sandboxes we create integration with platforms such as Workday and Oracle Territory Management. • Support a newly implemented CPQ QTC billing platform, and maintain Bolt and Order Automation billing… Show more • The Global CRM Operations team manages over 3000 users around the world in sales, service and marketing cloud. We are a 8-10 person team of Salesforce certified professionals comprised of Business Analysts, Developers, PMs and Architects. • Spanning several enterprise level environments and sandboxes we create integration with platforms such as Workday and Oracle Territory Management. • Support a newly implemented CPQ QTC billing platform, and maintain Bolt and Order Automation billing systems as well. • Author and update Knowledge articles leveraged in cases and user training. • Utilize SFDC case management to manage user maintenance, to track system errors and bugs, and help improve on business processes in general. • Regularly leverage Data Loader and Demand Tools for various data cleansing, archiving projects, and helping business leaders make key mass updates. • Daily use of Excel has made me better at V-Lookups and other handy formulas. • Manage projects using JIRA Scrum methodology. Sprints and project work spans from strategic and operational aspects of sales and finance operations, to tactical resolution of specific operational issues. • Salesforce Lightning rollout has begun and is ongoing. • Daily duties include administration, configuration, integration, user story creation, full testing life cycle.

    • United States
    • Government Administration
    • 300 - 400 Employee
    • Salesforce Administrator
      • Feb 2017 - Jun 2018

      • Own and manage an Enterprise Edition of Salesforce with 200+ users in Sales Cloud and Government Cloud across multiple applications. • Work with Directors of Employment, Health Case Management, Entrepreneurship, and Women’s Veterans to analyze business needs and translate them into technical requirements via SFDC to provide good data to Executive Leadership and Stakeholders. • Develop new applications as Salesforce needs expand into more divisions of the company. • Leverage Data… Show more • Own and manage an Enterprise Edition of Salesforce with 200+ users in Sales Cloud and Government Cloud across multiple applications. • Work with Directors of Employment, Health Case Management, Entrepreneurship, and Women’s Veterans to analyze business needs and translate them into technical requirements via SFDC to provide good data to Executive Leadership and Stakeholders. • Develop new applications as Salesforce needs expand into more divisions of the company. • Leverage Data Loader to properly map fields and mass update records during the design and development of a customer database from ground up. • Author documentation and trained end users with one on one help as needed. •Manage the Government Cloud migration, for security levels required to comply with FedRAMP (Federal Risk and Authorization Management Program) •Administer day-to-day activities such as user creation, login issues, roles, profiles, permission sets, security, access and managed field permissions as needed. • Create and update page layouts, record types, formulas, custom objects, validation rules, Master-Detail Field relationships, changes to existing fields, approvals, and automated processes. • Configure Reports and Dashboards for Directors and users on an ongoing basis. • Evaluate current business processes to identify areas for declarative automations via Process Builder and Workflow rules. •Perform monthly backups and evaluate the need of unused fields with FieldTrip from the App Exchange. •Kept abreast in the lasted Salesforce features and functionality such as Salesforce CPQ and Lightning to implement enhancements if requested by leadership. Show less • Own and manage an Enterprise Edition of Salesforce with 200+ users in Sales Cloud and Government Cloud across multiple applications. • Work with Directors of Employment, Health Case Management, Entrepreneurship, and Women’s Veterans to analyze business needs and translate them into technical requirements via SFDC to provide good data to Executive Leadership and Stakeholders. • Develop new applications as Salesforce needs expand into more divisions of the company. • Leverage Data… Show more • Own and manage an Enterprise Edition of Salesforce with 200+ users in Sales Cloud and Government Cloud across multiple applications. • Work with Directors of Employment, Health Case Management, Entrepreneurship, and Women’s Veterans to analyze business needs and translate them into technical requirements via SFDC to provide good data to Executive Leadership and Stakeholders. • Develop new applications as Salesforce needs expand into more divisions of the company. • Leverage Data Loader to properly map fields and mass update records during the design and development of a customer database from ground up. • Author documentation and trained end users with one on one help as needed. •Manage the Government Cloud migration, for security levels required to comply with FedRAMP (Federal Risk and Authorization Management Program) •Administer day-to-day activities such as user creation, login issues, roles, profiles, permission sets, security, access and managed field permissions as needed. • Create and update page layouts, record types, formulas, custom objects, validation rules, Master-Detail Field relationships, changes to existing fields, approvals, and automated processes. • Configure Reports and Dashboards for Directors and users on an ongoing basis. • Evaluate current business processes to identify areas for declarative automations via Process Builder and Workflow rules. •Perform monthly backups and evaluate the need of unused fields with FieldTrip from the App Exchange. •Kept abreast in the lasted Salesforce features and functionality such as Salesforce CPQ and Lightning to implement enhancements if requested by leadership. Show less

  • B Co 449 ASB, 36 CAB
    • Austin, Texas Area
    • Technical Inspector
      • Apr 2004 - Mar 2018

      •National Guard member, retired. •Over 6 years project management experience as the Avionics QA Director with a 5 person team in the quality control department. •Responsible for Avionics inspections of 16 aircraft, ensuring all quality requirements were met and aircraft were operational and safe to fly. •Responded to pilot and supervisor requests to expedite maintenance and repairs whenever possible while ensuring safety remained a priority. •TMDE manager responsible for over $52M… Show more •National Guard member, retired. •Over 6 years project management experience as the Avionics QA Director with a 5 person team in the quality control department. •Responsible for Avionics inspections of 16 aircraft, ensuring all quality requirements were met and aircraft were operational and safe to fly. •Responded to pilot and supervisor requests to expedite maintenance and repairs whenever possible while ensuring safety remained a priority. •TMDE manager responsible for over $52M of equipment and tools necessary for maintenance of aircraft. •Based on experience and knowledge, selected as the sole Avionics TI to represent the Unit over 10 years of Drill and Annual Training missions to inspect and receive aircraft For Phase maintenance. •Received a superior 100% rating in the 2016 ARMS inspection as the sole Technical Inspector NCO in the Detachment. • Deployed to LSA Anaconda, Balad, Iraq, 2006-2007 supporting maintenance and repair of aircraft, and equipment for all area flight units. Inspected over 4,200 Avionics maintenance work orders and aided in 50 phase inspections. •Tasked with establishing a Hazardous Materials program with no prior knowledge of what was required. Obtained all available documentation, determined necessary requirements, developed and provided hazardous material training to personnel, and ensured program provided personnel with informative and valuable information to ensure their safety when encountering hazardous material. •Deployed to Camp Butmir (NATO), Sarajevo, Bosnia-Herzegovina in 2003-2004, performed Avionics Specialist duties on the COMSFOR-14 team of 15 Aviators and crewmembers on a 3 UH60L Command bird unit. Awarded the Joint Services Medal for working with multiple international armed forces. Show less •National Guard member, retired. •Over 6 years project management experience as the Avionics QA Director with a 5 person team in the quality control department. •Responsible for Avionics inspections of 16 aircraft, ensuring all quality requirements were met and aircraft were operational and safe to fly. •Responded to pilot and supervisor requests to expedite maintenance and repairs whenever possible while ensuring safety remained a priority. •TMDE manager responsible for over $52M… Show more •National Guard member, retired. •Over 6 years project management experience as the Avionics QA Director with a 5 person team in the quality control department. •Responsible for Avionics inspections of 16 aircraft, ensuring all quality requirements were met and aircraft were operational and safe to fly. •Responded to pilot and supervisor requests to expedite maintenance and repairs whenever possible while ensuring safety remained a priority. •TMDE manager responsible for over $52M of equipment and tools necessary for maintenance of aircraft. •Based on experience and knowledge, selected as the sole Avionics TI to represent the Unit over 10 years of Drill and Annual Training missions to inspect and receive aircraft For Phase maintenance. •Received a superior 100% rating in the 2016 ARMS inspection as the sole Technical Inspector NCO in the Detachment. • Deployed to LSA Anaconda, Balad, Iraq, 2006-2007 supporting maintenance and repair of aircraft, and equipment for all area flight units. Inspected over 4,200 Avionics maintenance work orders and aided in 50 phase inspections. •Tasked with establishing a Hazardous Materials program with no prior knowledge of what was required. Obtained all available documentation, determined necessary requirements, developed and provided hazardous material training to personnel, and ensured program provided personnel with informative and valuable information to ensure their safety when encountering hazardous material. •Deployed to Camp Butmir (NATO), Sarajevo, Bosnia-Herzegovina in 2003-2004, performed Avionics Specialist duties on the COMSFOR-14 team of 15 Aviators and crewmembers on a 3 UH60L Command bird unit. Awarded the Joint Services Medal for working with multiple international armed forces. Show less

    • Avionics Quality Assurance Manager, Calibration Project Manager
      • Sep 2002 - Feb 2017

      Test, inspect, troubleshoot, diagnose, repair, replace, update and overhaul avionics related electronics, radios, navigational aids, other components and wiring on and off Army aircraft. Test, inspect, troubleshoot, diagnose, repair, replace, update and overhaul avionics related electronics, radios, navigational aids, other components and wiring on and off Army aircraft.

Education

  • Merivis Foundation
    Salesforce
    2016 - 2016
  • Concordia University-Austin
    Bachelor's degree, Business Administration and Management, General
    2005 - 2010

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