Chris Slye
President at American Resources Insurance Company, Inc.- Claim this Profile
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Topline Score
Bio
Dustin Nunamaker
I highly recommend Chris Slye for any leadership position. I had the opportunity to work with Chris in his time at Kemper, where he filled an executive leadership position. While I did not report directly to Chris, in our time together I was impressed with his dedication, decision making and analytical capabilities. He brings a great deal of enthusiasm and is active in his pursuit of solutions to complex and ambiguous questions. Chris brings his talents as a passionate leader in a very comfortable, ‘let’s figure this out together’ fashion. I found Chris to be technically savvy and quick to address issues that commonly arise. He is adept at communicating opportunities for improvement openly as well as sharing team success stories.
Thomas Kohler
I have known Chris since 2010 and have worked directly with him for close to 10 years. When my relationship with Chris began, he was already established as an up-and-coming leader in my organization. I promoted him in 2013 and he began reporting directly to me as AVP Claims. I left Confie in 2017 and recruited Chris to follow me to Kemper in 2019. Chris, first and foremost, is exceptional at identifying and cultivating talented and high-performing individuals and teams. In each role, Chris transformed how we operated by removing inefficiencies and improving productivity through technological advancements and strong leadership. His innate leadership style, drive to succeed, and ability to bring people together leads to winning cultures and excellent results. Any organization would benefit from a valuable Executive Leader like Chris.
Dustin Nunamaker
I highly recommend Chris Slye for any leadership position. I had the opportunity to work with Chris in his time at Kemper, where he filled an executive leadership position. While I did not report directly to Chris, in our time together I was impressed with his dedication, decision making and analytical capabilities. He brings a great deal of enthusiasm and is active in his pursuit of solutions to complex and ambiguous questions. Chris brings his talents as a passionate leader in a very comfortable, ‘let’s figure this out together’ fashion. I found Chris to be technically savvy and quick to address issues that commonly arise. He is adept at communicating opportunities for improvement openly as well as sharing team success stories.
Thomas Kohler
I have known Chris since 2010 and have worked directly with him for close to 10 years. When my relationship with Chris began, he was already established as an up-and-coming leader in my organization. I promoted him in 2013 and he began reporting directly to me as AVP Claims. I left Confie in 2017 and recruited Chris to follow me to Kemper in 2019. Chris, first and foremost, is exceptional at identifying and cultivating talented and high-performing individuals and teams. In each role, Chris transformed how we operated by removing inefficiencies and improving productivity through technological advancements and strong leadership. His innate leadership style, drive to succeed, and ability to bring people together leads to winning cultures and excellent results. Any organization would benefit from a valuable Executive Leader like Chris.
Dustin Nunamaker
I highly recommend Chris Slye for any leadership position. I had the opportunity to work with Chris in his time at Kemper, where he filled an executive leadership position. While I did not report directly to Chris, in our time together I was impressed with his dedication, decision making and analytical capabilities. He brings a great deal of enthusiasm and is active in his pursuit of solutions to complex and ambiguous questions. Chris brings his talents as a passionate leader in a very comfortable, ‘let’s figure this out together’ fashion. I found Chris to be technically savvy and quick to address issues that commonly arise. He is adept at communicating opportunities for improvement openly as well as sharing team success stories.
Thomas Kohler
I have known Chris since 2010 and have worked directly with him for close to 10 years. When my relationship with Chris began, he was already established as an up-and-coming leader in my organization. I promoted him in 2013 and he began reporting directly to me as AVP Claims. I left Confie in 2017 and recruited Chris to follow me to Kemper in 2019. Chris, first and foremost, is exceptional at identifying and cultivating talented and high-performing individuals and teams. In each role, Chris transformed how we operated by removing inefficiencies and improving productivity through technological advancements and strong leadership. His innate leadership style, drive to succeed, and ability to bring people together leads to winning cultures and excellent results. Any organization would benefit from a valuable Executive Leader like Chris.
Dustin Nunamaker
I highly recommend Chris Slye for any leadership position. I had the opportunity to work with Chris in his time at Kemper, where he filled an executive leadership position. While I did not report directly to Chris, in our time together I was impressed with his dedication, decision making and analytical capabilities. He brings a great deal of enthusiasm and is active in his pursuit of solutions to complex and ambiguous questions. Chris brings his talents as a passionate leader in a very comfortable, ‘let’s figure this out together’ fashion. I found Chris to be technically savvy and quick to address issues that commonly arise. He is adept at communicating opportunities for improvement openly as well as sharing team success stories.
Thomas Kohler
I have known Chris since 2010 and have worked directly with him for close to 10 years. When my relationship with Chris began, he was already established as an up-and-coming leader in my organization. I promoted him in 2013 and he began reporting directly to me as AVP Claims. I left Confie in 2017 and recruited Chris to follow me to Kemper in 2019. Chris, first and foremost, is exceptional at identifying and cultivating talented and high-performing individuals and teams. In each role, Chris transformed how we operated by removing inefficiencies and improving productivity through technological advancements and strong leadership. His innate leadership style, drive to succeed, and ability to bring people together leads to winning cultures and excellent results. Any organization would benefit from a valuable Executive Leader like Chris.
Experience
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American Resources Insurance Company, Inc.
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United States
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Insurance
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1 - 100 Employee
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President
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Jul 2023 - Present
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Slye’s Strategic Solutions, LLC
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Dallas, Texas, United States
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President
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Mar 2023 - Present
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Kemper
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United States
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Insurance
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700 & Above Employee
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AVP, Claims
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Oct 2019 - Nov 2022
- Empower a direct reporting group of 6-8 Directors while managing a headcount of 700+ by providing direction and organizing 1-on-1 meetings, cadenced team meetings, visiting sites, and hosting AMA meetings for all staff members - Head 10+ shared services operations, including First Notice of Loss, Express claims handling, Workforce Management, Learning & Development (L&D), and business process outsourcing (BPO) - Streamline multiple disparate processes into 1 by integrating 2 legacy operations through an acquisition, assisting the organization achieve exceptionally high quality & cycle-time metrics in 2022 - Reduce voluntary turnover rate by 20% through effective implementation of engagement activities and enlightening individuals on how the tasks they perform align with the organization’s strategic vision - Leveraged AWS natural language and Lex bots to design and launch an Amazon Connect cloud-based contact solution for 2,000+ claims employees, instigating the shift from ‘prompts’ to ‘natural language’ -- Identified callers and their purpose for calling, reducing the number of inbound calls per claim by 15% -- Mapped and executed the 'Take & Keep Express Claims Handling Model,' improving the customer experience (NPS) and customer cycle times - Spearhead budget forecasts and planning pertaining to staffing & vendor spending for FNOL, Express, WFM, BPO, and L&D operations - Stimulate business growth by developing & implementing strategic & tactical processes aimed at automating & improving operations Show less
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Confie
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United States
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Insurance
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400 - 500 Employee
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SVP, Head of Operations | Change Champion | Agile Transformation | People & Process Development
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Feb 2019 - Oct 2019
- Integrated 5 MGA organizations operating on 15 platforms, including Affirmative Insurance, Personable, Celestite, Endeavor, AFA, and Bluefire Insurance, streamlining the underwriting & claims services-- Liaised with claims, product, underwriting, customer service, sales, and marketing teams to drive business transformation- Created a strategic operations team of 6 members, including Product Owners, Project Managers, and Business Analysts to steer the shift towards an Agile environment while distributing new insurance products in new states- Developed Bluefire Project Portfolio encompassing intake, prioritization, and delivery- Designed and deployed scalable IT processes, introducing needed rigor inclusive of issue intake, release management, backlog grooming, and visibility to IT to enhance portfolio predictability- Chaired the revamp of the Tijuana shared service center while working simultaneously with MGA transformation Show less
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SVP, Claims | Servant People Leader | Process Innovation | Training | Quality | Compliance
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May 2017 - Feb 2019
- Facilitated claim lifecycle from FNOL, appraisal, adjusting, SIU, and salvage & subrogation, reducing employee turnover by 10%-- Honed the skillset of front-line leaders and assisted them in getting promoted to the second and third line by providing effective empowerment & coaching and delegating tasks appropriately- Steered the organization to stimulate quarter-over-quarter improvements to loss ratio, expense reduction, inventory level reduction, and an improved customer experience- Managed the whole P&L for MGA and TPA claims organizations Show less
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Vice President, Claims Process | Process Innovation & Implementation | Change Management | Training
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Jun 2016 - May 2017
- Materialized the claims process (soup to nuts) while merging 3 different claims operations from acquisition, resulting in 1 streamlined claims philosophy and playbook rather than 3- Reduced BI severity by 5% by launching a robust early-settlement program for injury handling- Leveraged the Tijuana operation to build and launch the Enhanced First Notice of Loss process, training 100+ professionals to add maximum value during FNOL to save claim costs downstream- Operationalized specific job roles & completed intensive selection & training processes to seamlessly migrate FNOL, translation services, and customer service calls to the near-shore operation in Tijuana, MX- Pioneered the Enhanced FNOL process, increasing adjuster throughput by 20% and enhancing customer experience without compromising on quality- Executed overarching claims handling philosophy and 50+ processes throughout the nation Show less
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Assistant Vice President | Servant Leader | Training | Quality | Compliance | Process Improvement
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Jul 2013 - Jun 2016
- Collaborated with the management to develop & implement a Quality Assurance program- Utilized a proactive claim handling approach to create an all-inclusive claim training portfolio, including the ‘Grow Our Own’ new-hire program, which assisted in onboarding 150+ claims trainees-- Trained these individuals through effective communication, resulting in around 40% of trainees getting promoted to leadership roles (2nd, 3rd, and 4th line leaders)-- Cultivated a winning culture by hiring individuals with the right skill set and helping them break past their limits- Oversaw internal/external audits, including Market Conduct Examinations- Polished the personal & professional skillset of 20+ leaders, holding them responsible for driving lucrative results- Designed & implemented a myriad of processes to increase throughput, reduce cycle times, and improve customer experience- Integrated numerous manual tracking Excel files into 1 shared & automated process that provided better tracking visibility & produced state-required reporting to streamline the formal DOI complaint intake & response process Show less
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Claims Director | People & Process Leader | Change Management | Quality | Training | Compliance
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Dec 2012 - Jul 2013
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Claims Supervisor
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Aug 2010 - Dec 2012
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GAINSCO
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United States
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Insurance
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300 - 400 Employee
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Claims Manager | People Management | Regulatory Compliance | Process Improvement
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Jul 2008 - Aug 2010
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Progressive Insurance
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United States
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Insurance
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700 & Above Employee
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Sr. Claims Generalist
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Jun 2004 - Jul 2008
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Education
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1999 - 2003
Texas Tech University
B.B.A, Business Management
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