Salesforce Administrator

• Jun 2021 - Present

Client Services Associate

• Jun 2015 - Jun 2021

Schools Team - Professional Services Contracting, Client Management, and Finance and Regional Director Support for Midwest, New York State/New York City, and Atlantic Regions Schools Team - Network Schools A recent addition to my work responsibilities that also focuses on existing Contracts, Client Management, Support of Finance and the Regional Directors in the Midwest, New York State/New York City and Atlantic Regions. The Contract Addendum process is of particular significance… Show more Schools Team - Professional Services Contracting, Client Management, and Finance and Regional Director Support for Midwest, New York State/New York City, and Atlantic Regions Schools Team - Network Schools A recent addition to my work responsibilities that also focuses on existing Contracts, Client Management, Support of Finance and the Regional Directors in the Midwest, New York State/New York City and Atlantic Regions. The Contract Addendum process is of particular significance in this capacity. Salesforce Pilot Team: Supported Dir. of School Services in migration/implementation, and configuration of EL's brand-new CRM, Salesforce; managed transition from Salesforce Classic to Lightning version. Internal Reporting: Assisted in development of quarterly Professional Services finance reporting, and ad-hoc reporting upon COO request Focused Growth Market (NYC & Chicago) Administrative Support: Communications PSNYC@eleducation.org email management; Coordinated Blue State Digital email tool on behalf of numerous and varied organizational efforts, including e-blast communications Curriculum Pilot Contract Development & Client Communication, Billing

Client Services Associate

• Jun 2015 - Jun 2021

Chair

• Mar 2018 - Dec 2018

Helped to re-establish the Western MA Young Democrats as an organization, including technical systems, norms, templates and other ways of ensuring organizational inertia; organized multiple member events and coordinated with local candidates to help them understand youth positions and concerns. Helped to re-establish the Western MA Young Democrats as an organization, including technical systems, norms, templates and other ways of ensuring organizational inertia; organized multiple member events and coordinated with local candidates to help them understand youth positions and concerns.

Staff Assistant III

• Apr 2015 - Jun 2015

Managed four Principal Investigators (PI’s) including schedules, key contacts, and financial monitoring and communication with finance team as predicated upon procurement or corporate credit card, or personal expenditure Communicated with and supported other PI assistants, events coordinator, and administrative manager to ensure effective staff and faculty activity Assisted in traditional office management

Informational Technologist

• Feb 2015 - Apr 2015

Primary responsibility at the Harvard Medical School - Office of Global Education revolved around aiding the principal program manager in the transmission of course material from five different online courses away from a legacy system and into Canvas, (which for the department was a brand-new learning-management software), before the beginning of the summer semester

Assistant to Graduate Student Administrator

• Sep 2014 - Oct 2014

This temporary-job placement required support of the new Graduate Student Administrator (GSA) in the process of beginning the new school year Designed and created the “Welcome Day” introductory presentation for the GSA during the student orientation period, which required interfacing with several of the professors to ensure appropriate and accessible data Assisted the headquarter's administrative officer with the organization of a key BCS conference through development of a rough… Show more This temporary-job placement required support of the new Graduate Student Administrator (GSA) in the process of beginning the new school year Designed and created the “Welcome Day” introductory presentation for the GSA during the student orientation period, which required interfacing with several of the professors to ensure appropriate and accessible data Assisted the headquarter's administrative officer with the organization of a key BCS conference through development of a rough draft of its itinerary and the design of an advertisement poster Helped the financial officer with organization of several important department expense reports Show less This temporary-job placement required support of the new Graduate Student Administrator (GSA) in the process of beginning the new school year Designed and created the “Welcome Day” introductory presentation for the GSA during the student orientation period, which required interfacing with several of the professors to ensure appropriate and accessible data Assisted the headquarter's administrative officer with the organization of a key BCS conference through development of a rough… Show more This temporary-job placement required support of the new Graduate Student Administrator (GSA) in the process of beginning the new school year Designed and created the “Welcome Day” introductory presentation for the GSA during the student orientation period, which required interfacing with several of the professors to ensure appropriate and accessible data Assisted the headquarter's administrative officer with the organization of a key BCS conference through development of a rough draft of its itinerary and the design of an advertisement poster Helped the financial officer with organization of several important department expense reports Show less

Administrative Assistant

• Feb 2014 - Sep 2014

The office's small staff required a "catch-all" approach, which included multiple responsibilities: Fulfilled the director's dossier assembly requests, requiring research on history and status of various corporate figureheads Presented this information to the Marketing and Events Manager so she could incorporate this information into conferences presentations Routinely compiled and processed multiple report, including the Fellows' own progress reports and their current… Show more The office's small staff required a "catch-all" approach, which included multiple responsibilities: Fulfilled the director's dossier assembly requests, requiring research on history and status of various corporate figureheads Presented this information to the Marketing and Events Manager so she could incorporate this information into conferences presentations Routinely compiled and processed multiple report, including the Fellows' own progress reports and their current academic achievement; a summary database of the Fellows' application records going back over half a decade; and internal department expenses, (which detailed thousands of dollars in travel costs, conference material acquisition, fellowship expenses, office supplies acquisition and logistical support for the director and other office personnel). Uploaded information to the Center's Drupal-based website Served as an information node for queries from outside the center, including the general population and mission-critical VIPs Show less The office's small staff required a "catch-all" approach, which included multiple responsibilities: Fulfilled the director's dossier assembly requests, requiring research on history and status of various corporate figureheads Presented this information to the Marketing and Events Manager so she could incorporate this information into conferences presentations Routinely compiled and processed multiple report, including the Fellows' own progress reports and their current… Show more The office's small staff required a "catch-all" approach, which included multiple responsibilities: Fulfilled the director's dossier assembly requests, requiring research on history and status of various corporate figureheads Presented this information to the Marketing and Events Manager so she could incorporate this information into conferences presentations Routinely compiled and processed multiple report, including the Fellows' own progress reports and their current academic achievement; a summary database of the Fellows' application records going back over half a decade; and internal department expenses, (which detailed thousands of dollars in travel costs, conference material acquisition, fellowship expenses, office supplies acquisition and logistical support for the director and other office personnel). Uploaded information to the Center's Drupal-based website Served as an information node for queries from outside the center, including the general population and mission-critical VIPs Show less

Data Analyst

• Dec 2013 - Feb 2014

Researched the most current corporate status and contact information of thousands of potential clients Developed database to assist the Marketing department in current and future client contact and outreach Researched the most current corporate status and contact information of thousands of potential clients Developed database to assist the Marketing department in current and future client contact and outreach

Editor (Quality Control)

• Aug 2013 - Oct 2013

Provided assistance to three key members of Marketing Department as pursuit of their project objectives required, including requests for copy editing and photocopying Cross-referenced over eleven versions of the Annual Notice of Care (ANOC) and Evidence of Coverage (EOC) according to federally-mandated criteria Verified information integrity and presentation accuracy Located and secured approximately thirty new venues for corporate expansion Ensured the project’s… Show more Provided assistance to three key members of Marketing Department as pursuit of their project objectives required, including requests for copy editing and photocopying Cross-referenced over eleven versions of the Annual Notice of Care (ANOC) and Evidence of Coverage (EOC) according to federally-mandated criteria Verified information integrity and presentation accuracy Located and secured approximately thirty new venues for corporate expansion Ensured the project’s $100,000+ was spent effectively, met its strict deadline, and negated the need for costly reprints Show less Provided assistance to three key members of Marketing Department as pursuit of their project objectives required, including requests for copy editing and photocopying Cross-referenced over eleven versions of the Annual Notice of Care (ANOC) and Evidence of Coverage (EOC) according to federally-mandated criteria Verified information integrity and presentation accuracy Located and secured approximately thirty new venues for corporate expansion Ensured the project’s… Show more Provided assistance to three key members of Marketing Department as pursuit of their project objectives required, including requests for copy editing and photocopying Cross-referenced over eleven versions of the Annual Notice of Care (ANOC) and Evidence of Coverage (EOC) according to federally-mandated criteria Verified information integrity and presentation accuracy Located and secured approximately thirty new venues for corporate expansion Ensured the project’s $100,000+ was spent effectively, met its strict deadline, and negated the need for costly reprints Show less

Analyst

• Sep 2012 - May 2013

Liaised with and supported the Litigation Management Counsel and Legal Audit Consultant directly on their projects to streamline and digitize thousands of long-tail reinsurance claims Developed an internal database cataloging multiple criteria of claims, including appertaining legal firms, claim dates, claim value, and immediacy of action required Conducted quantitative analysis and ad hoc reporting to assist with financial reconciliation report project Helped instruct… Show more Liaised with and supported the Litigation Management Counsel and Legal Audit Consultant directly on their projects to streamline and digitize thousands of long-tail reinsurance claims Developed an internal database cataloging multiple criteria of claims, including appertaining legal firms, claim dates, claim value, and immediacy of action required Conducted quantitative analysis and ad hoc reporting to assist with financial reconciliation report project Helped instruct office members on troubleshooting issues with Microsoft Office products Show less Liaised with and supported the Litigation Management Counsel and Legal Audit Consultant directly on their projects to streamline and digitize thousands of long-tail reinsurance claims Developed an internal database cataloging multiple criteria of claims, including appertaining legal firms, claim dates, claim value, and immediacy of action required Conducted quantitative analysis and ad hoc reporting to assist with financial reconciliation report project Helped instruct… Show more Liaised with and supported the Litigation Management Counsel and Legal Audit Consultant directly on their projects to streamline and digitize thousands of long-tail reinsurance claims Developed an internal database cataloging multiple criteria of claims, including appertaining legal firms, claim dates, claim value, and immediacy of action required Conducted quantitative analysis and ad hoc reporting to assist with financial reconciliation report project Helped instruct office members on troubleshooting issues with Microsoft Office products Show less

Graduate Student Senator

• Sep 2011 - Apr 2012

Met in bi-weekly Senate meetings Interviewed proponents of potential student organizations and examined their applications for accuracy, conformity to school requirements, and questions of logistical implementation Assisted in completion of paperwork necessary to balance Graduate Student Government's budget Assisted in application analysis for the dispensation of $80,000 budget allocation for student travel and presentation at research seminars or extended graduate work Met in bi-weekly Senate meetings Interviewed proponents of potential student organizations and examined their applications for accuracy, conformity to school requirements, and questions of logistical implementation Assisted in completion of paperwork necessary to balance Graduate Student Government's budget Assisted in application analysis for the dispensation of $80,000 budget allocation for student travel and presentation at research seminars or extended graduate work

Field Technician

• Jun 2010 - Aug 2010

Functioned as a third-party observer in order to maintain safety standards among ground crews Dispensed federally-sanctioned payment tickets to ground crews after their fulfillment of set criteria Maintained communication with field administrators concerning potential issues, questions, or possible danger Functioned as a third-party observer in order to maintain safety standards among ground crews Dispensed federally-sanctioned payment tickets to ground crews after their fulfillment of set criteria Maintained communication with field administrators concerning potential issues, questions, or possible danger

Internship with City Administrator

• Feb 2010 - May 2010

Assisted with the completion of several critical projects including Community Action Statement and Community Waste Project Learned some fundamentals of city governance, and assisted with office-equipment updates Assisted with the completion of several critical projects including Community Action Statement and Community Waste Project Learned some fundamentals of city governance, and assisted with office-equipment updates