Experience

50,000feet

• Advertising Services
• 1 - 100 Employee

• Principal, Chief Strategy Officer

  • Jan 2005 - Present

  Chicago Digital interaction leader focused on integrated brand experience and communication strategies. Responsible for firm-wide solution design, delivery, practice-building and mentoring. The Bill and Melinda Gates Foundation, Mastercard, BBVA Compass, WEX, Synchrony, NYSE, Intercontinental Exchange (ICE), Enfusion, Apollo Global Asset Management, Citadel, Guggenheim Partners, The Northern Trust, Ivy Investments, Abbott, BMW, MINI Cooper, Motorola, Knoll, Sappi Fine Papers, Sony… Show more Digital interaction leader focused on integrated brand experience and communication strategies. Responsible for firm-wide solution design, delivery, practice-building and mentoring. The Bill and Melinda Gates Foundation, Mastercard, BBVA Compass, WEX, Synchrony, NYSE, Intercontinental Exchange (ICE), Enfusion, Apollo Global Asset Management, Citadel, Guggenheim Partners, The Northern Trust, Ivy Investments, Abbott, BMW, MINI Cooper, Motorola, Knoll, Sappi Fine Papers, Sony, InterfaceFLOR, Holly Hunt, United Airlines, American Airlines, Orbitz, Terlato Wines International, Miller Brewing. Show less



Nielsen Media Research

• United States
• Market Research
• 700 & Above Employee

• Digital Product Innovation Consultant

  • 2005 - 2005

  Chicago User Experience and Digital Product Concepting with Product Marketing leadership in preparation for the creation of a competitive new online suite of market data and analysis tools.



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Consumer Experience Architect

  • Mar 2004 - Sep 2004

  Hired and led a team of UX architects and digital travel product experts to redesign of online flight booking, itinerary management and loyalty membership management tools for United. Work was focused on creating competitive advantage, process efficiency, ease-of-use through the integration of best practices in user experience design as United undertook a complete ground-up redesign of the booking technology underlying United.com that greatly expanded flight shopping and booking options and… Show more Hired and led a team of UX architects and digital travel product experts to redesign of online flight booking, itinerary management and loyalty membership management tools for United. Work was focused on creating competitive advantage, process efficiency, ease-of-use through the integration of best practices in user experience design as United undertook a complete ground-up redesign of the booking technology underlying United.com that greatly expanded flight shopping and booking options and better integrated account and itinerary features. Show less



twohundredtwelve

• Director of Project Delivery

  • Jan 2001 - Jun 2003

  Led a 42-person team responsible for developing interface design, site architecture and front-end development for the consumer launch of Orbitz.com. Responsible overall for delivery of interactive strategy and project work for large-scale web sites and e-commerce to mobile web, online advertising, gaming and promotional sites. Clients included Orbitz, Nike, Swissotel, Raffles Hotels, Sam's Club, FOX Sports and Chicago Blackhawks.



Leapnet

• Advertising Services
• 1 - 100 Employee

• Director of Engagements

  • Jan 2000 - Dec 2000

  Responsible for management and mentoring of 20 member project management team and overseeing the quality of interactive project delivery overall. Personally led strategy, design and implementations for The Northern Trust (consumer banking), Amadeus Travel (travel booking portal), and Cardinal Healthcare (corporate site). Other clients included Walmart, Sam's Club, American Airlines, Morningstar and MSNBC.



American Student Assistance

• United States
• Primary and Secondary Education
• 300 - 400 Employee

• Project Manager

  • Jul 1999 - Jan 2000

  Managed development team in the implementation of optical systems and web-based pension administration tools aimed at providing paperless pension and benefits administration for Lucent and AT&T employees worldwide.



ACI Worldwide

• United States
• Software Development
• 700 & Above Employee

• Product Consultant and Software Education Specialist

  • Jul 1994 - Jun 1999

  Worked as a product consultant, software training and on-site project resource specializing in the implementation of EFT systems for Unix-based clients world wide. Responsible for the development of training and configuration documentation for client teams. Worked abroad extensively working on-site with clients during installation, configuration and training of software, through ACI's foreign offices in London, Bahrain and Sao Paolo. Created CD-ROM documentation and the first Internet-based… Show more Worked as a product consultant, software training and on-site project resource specializing in the implementation of EFT systems for Unix-based clients world wide. Responsible for the development of training and configuration documentation for client teams. Worked abroad extensively working on-site with clients during installation, configuration and training of software, through ACI's foreign offices in London, Bahrain and Sao Paolo. Created CD-ROM documentation and the first Internet-based training and documentation. Clients included Great Western Bank, Wells-Fargo, Saudi National Bank, National Bank of Kuwait, Banco Bradesco (Brazil), Pekao SA Capital Group (Poland), Pekao BP (Poland), AvtoBank (Russia), InkomBank (Russia), Central Bank of Mauritius.

• Product Consultant

  • 1994 - 1999