Chris Ponton Dwyer
Senior Enterprise Sales Executive at Zepto- Claim this Profile
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Bio
Credentials
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Certified Digital Marketing Professional
Digital Marketing InstituteJul, 2021- Nov, 2024 -
Digital Transformation: Leading People, Data & Technology
UC Berkeley Executive EducationDec, 2020- Nov, 2024
Experience
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Zepto
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Australia
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Financial Services
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1 - 100 Employee
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Senior Enterprise Sales Executive
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Mar 2023 - Present
Zepto creates real time account to account payment solutions for businesses and is the first (& currently only) non-bank to be connected directly to the New Payments Platform as a Connected Institution. I'm focused on supporting large enterprise to optimise CX, improve operating efficiency and reduce cost by improving payments with real time account to account payments. Zepto creates real time account to account payment solutions for businesses and is the first (& currently only) non-bank to be connected directly to the New Payments Platform as a Connected Institution. I'm focused on supporting large enterprise to optimise CX, improve operating efficiency and reduce cost by improving payments with real time account to account payments.
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Salesforce
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United States
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Software Development
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700 & Above Employee
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Enterprise Account Executive - Marketing Cloud
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Apr 2020 - Mar 2023
My role at Salesforce focused on leading a cross functional team of high performing individuals to support a select group of enterprise Financial Services organisations. Our focus was to help them acquire high value customers, deepen and grow relationships with existing customers and build loyalty. While helping to improve team operating efficiency and drive ROI. The solution included the following capabilities - matching, unifying and resolving customer identity from across the… Show more My role at Salesforce focused on leading a cross functional team of high performing individuals to support a select group of enterprise Financial Services organisations. Our focus was to help them acquire high value customers, deepen and grow relationships with existing customers and build loyalty. While helping to improve team operating efficiency and drive ROI. The solution included the following capabilities - matching, unifying and resolving customer identity from across the enterprise so marketers can generate insights and build segments to activate personalised campaigns and messaging across any channel (Customer Data Platform), - real time personalisation and omni-channel journey orchestration, - marketing intelligence and performance optimisation. Apr 20 - Aug 21 - previously focused on building Salesforce Healthcare and Life Sciences practice for Salesforce Marketing Cloud. Show less My role at Salesforce focused on leading a cross functional team of high performing individuals to support a select group of enterprise Financial Services organisations. Our focus was to help them acquire high value customers, deepen and grow relationships with existing customers and build loyalty. While helping to improve team operating efficiency and drive ROI. The solution included the following capabilities - matching, unifying and resolving customer identity from across the… Show more My role at Salesforce focused on leading a cross functional team of high performing individuals to support a select group of enterprise Financial Services organisations. Our focus was to help them acquire high value customers, deepen and grow relationships with existing customers and build loyalty. While helping to improve team operating efficiency and drive ROI. The solution included the following capabilities - matching, unifying and resolving customer identity from across the enterprise so marketers can generate insights and build segments to activate personalised campaigns and messaging across any channel (Customer Data Platform), - real time personalisation and omni-channel journey orchestration, - marketing intelligence and performance optimisation. Apr 20 - Aug 21 - previously focused on building Salesforce Healthcare and Life Sciences practice for Salesforce Marketing Cloud. Show less
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Mastercard
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Director Business Development
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Aug 2017 - Apr 2020
Support strategic merchant partners with digital, data, payment, advisory and loyalty solutions in Australia and New Zealand. Support strategic merchant partners with digital, data, payment, advisory and loyalty solutions in Australia and New Zealand.
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PayPal
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United States
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Software Development
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700 & Above Employee
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Enterprise Businesss Development Manager, Strategic Partnerships
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Aug 2014 - Jul 2017
My role was to work with new enterprise merchant partners to deliver a great digital payments experience that drives incremental revenue and reduces operational costs. My key areas of focus to achieve this are: Conversion of new customers across mobile, app, desktop, tablet. Drive velocity of existing customers Increase digital engagement Reduce payments fraud Joint-marketing activity Reduce arrears PCI Compliance Mobile Tokenisation (recurring payments) My role was to work with new enterprise merchant partners to deliver a great digital payments experience that drives incremental revenue and reduces operational costs. My key areas of focus to achieve this are: Conversion of new customers across mobile, app, desktop, tablet. Drive velocity of existing customers Increase digital engagement Reduce payments fraud Joint-marketing activity Reduce arrears PCI Compliance Mobile Tokenisation (recurring payments)
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RFI Global
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United Kingdom
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Financial Services
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100 - 200 Employee
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Business Development Manager, Australia
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Feb 2014 - Aug 2014
RFi is global consumer intelligence firm, focused exclusively on banking. They specialise in primary research, insight generation and provide strategic decision-support for the world's leading banks. My focus was on retail banking cross-sell, consumer sentiment, payments and the omni-channel customer experience.
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Business Development Manager EMEA and Asia
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Sep 2011 - Mar 2014
I was responsible for buiness development and helped launch the business into new markets across Asia, Middle East, Europe and North America Focused on retail banking, payments, digital banking and premier banking.
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RFI Global
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United Kingdom
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Financial Services
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100 - 200 Employee
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Business Development Manager, Australia
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Jan 2011 - Apr 2011
Responsible for business development across Australia. Focused on payments and retail banking. Responsible for business development across Australia. Focused on payments and retail banking.
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Different
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Sydney, Australia
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New Business Development Manager
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Apr 2008 - Oct 2010
Different was Australia's largest user centered design consultancy and a leader in customer experience. Helped initiate major transformation and design programs with a focus on customer experience. Different was Australia's largest user centered design consultancy and a leader in customer experience. Helped initiate major transformation and design programs with a focus on customer experience.
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IQPC
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United States
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Events Services
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700 & Above Employee
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Sponsorship Manager
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Aug 2007 - Apr 2008
IQPC is global conference company and delivers a range of strategic events for senior business leaders. My role was to engage with key vendor partners to sponsor the event to support their marketing and sales strategy.
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Sales Executive & Asst Sales Manager
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Mar 2006 - Aug 2007
Responsible for delegate ticket sales for a range of major conferences, training and events.
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Education
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2002 - 2005
University of Canberra
B., Applied Science (Coaching Science) & Applied Psychology -
2001 - 2001
APM
Advanced Diploma, Marketing & Public Relations -
Blaxland High School
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