Experience

OK International, a Dover Company

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Application Engineer

  • Jun 2022 - Present



John Crane

• United Kingdom
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Application Engineer

  • Nov 2017 - Jul 2020

  • Provide technical support for sales, customer and customer service. • Tear down and troubleshoot mechanical seal failure analysis. • Perform technical calculations to verify adequate conditions and restrictions for various mechanical seals. • Quoted John Crane mechanical seal to replace competitors' seals based on conditions of service and competitor seal dimensions. • Participate in John Crane seal training and Sundyne pump and seal training. • Support sales engineer at customer refinery facilities. • Participate in daily accountability meetings.



Flowserve Corporation

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Application Engineer

  • Oct 2013 - Jun 2017

  • Provided support for Sales Engineer, and pump division with customer technical inquiries • Ensured customer as build reports were provided within ten days after pump shipped • Created pump failure analysis, including the as-received condition of the equipment, cause of failure and how to prevent future failures • Created detail Gant charts to provide the equipment repair status including the repair progress and completion date • Provided customer support in quoting API and ANSI standard Flowserve OEM pumps. • Participated in accountably meetings and communicated with Sales Engineer the status of their jobs to ensure customer status and on time delivery. • Supported Sales Engineer by creating sales order drafts and technical request as well as following through the completion of the request. • Assisted in document support for Sales Engineer, and managers.



Flowserve Corporation

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Design Engineer

  • Sep 2008 - Jul 2013

  • Provided technical support to engineering managers and professionals on issues related to new equipment or repairs • Assisted in the guarantee of adequate performance of equipment in the field throughout the proper application and design engineering process, reducing the cost of guarantees • Meet scheduled deadlines, improve cycle times to accomplish assigned objectives • Assisted Cleveland service center on a special assignment; generated As Found reports and assisted the shop in clarification of technical machine drawings • Participated in product range and skill training • Ensured design engineering on time performance equal or greater than 98% & ensured to achieve and exceed 95% accuracy in specifications, machining and customer drawings, bills of materials and documentation • Assisted engineering with detail scope of work write ups, using quotations and purchase orders



Flowserve Corporation

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Inter Application Engineer

  • Jun 2007 - May 2008

  •Supported Sales Engineers in various projects at refinery plants, including on site visits to Valero Wilmington, Tesoro Wilmington, and ConocoPhillips • Performed technical seal failure analysis reports for customers, organized and set up equipment data files at refinery sites utilizing ASAP, customer’s web base • Updated assembly drawings and seal data sheets on Flowserve’s network system • Organized and set up equipment data files at refinery sites utilizing ASAP, customer’s web base • Generated equipment history research to assist sales engineers in determining product solutions • Documented LO/TO safety procedures for Seal and Pump shops