Chris Knerr
Principal at Chris Knerr LLC- Claim this Profile
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English Native or bilingual proficiency
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French Elementary proficiency
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Bio
Credentials
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Black Belt in Lean Six Sigma process improvement and management techniques
Johnson & Johnson
Experience
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Chris Knerr LLC
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Strategic Management Services
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1 - 100 Employee
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Principal
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Sep 2021 - Present
Executive Advisory serving Fortune 500, Global 2000, and SMBs. Growth, strategy, go-to-market, major capital program/enterprise transformation success and risk management. Executive Advisory serving Fortune 500, Global 2000, and SMBs. Growth, strategy, go-to-market, major capital program/enterprise transformation success and risk management.
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Syniti
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United States
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Software Development
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700 & Above Employee
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Chief Digital Officer (CDO)
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2020 - 2021
Created/expanded innovation solutions for data strategy; data-driven business outcomes; mergers, acquisitions, and divestitures (MA&D); data operations; and COVID rapid response offerings. Established and led new Global Data Strategy practice. Drove client success, cloud conversion, and long-term account retention. Authored an array of thought leadership articles, videos, and podcasts defining and expounding industry best practice data monetization, global data strategies, data ops, and analytics.
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Mareana, Inc.
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United States
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Business Consulting and Services
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Co-Founder. Chief Executive Officer (CEO).
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2015 - 2019
Built the company with 100% bootstrapped capital and team. Built core business model around differentiated, technically advanced software stack, solutions, and services in ultra-competitive commercial, supply chain, quality, and data domains. Established world-class customer base in Life Sciences, Consumer Packaged Goods (CPG), Auto, Manufacturing, and Chemical. • Achieved 80% year-on-year compound annual growth rate, 40%+ margins, ~50% recurring revenues in long term contracts/software-as-a-service (SaaS). • Realized multi-$MM client cost structure and margin improvements through data monetization. • Instituted key strategic alliances and channel partnerships representing 40% of sales. • Exited in 2020.
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Johnson & Johnson
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Law Practice
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1 - 100 Employee
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Vice President (VP)—Enterprise Supply Chain Business Systems Strategy
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2012 - 2015
Reported to J&J’s first Chief Global Supply Chain Strategy Officer for the enterprise. The new Enterprise Supply Chain (ESC) business unit consolidated 70K staff into a common management structure and established J&J as a Top 10 global supply chain enterprise. Orchestrated commercial and supply chain projects in LATAM, NA, and Japan. Liaised with senior leadership and built consensus in a highly complex, decentralized, matrixed environment. Managed 250+ direct reports and extended/matrix teams of 1,250 including IT, Quality, and LoB associates and consultants.• Ideated and sold the Executive Committee on the business case for an eight-year, strategic transformation of ESC, Finance, and Procurement.• Led a global business technology and enterprise resource planning (ERP) roadmap based on best practices, benchmarking, and key strategic capabilities.• Delivered flawless global multi-site operations implementations for Med Devices Commercial Contracting (Model N), Global Orthopedics (SAP/APO), and Advanced Sterilization Products (SAP).
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VP—Global Medical Device and Diagnostics Supply Chain Business Systems Strategy
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2010 - 2012
Defined and sold the first-ever J&J enterprise-level business systems strategy and roadmap. Led the largest J&J manufacturing implementation to date. Oversaw business systems strategy and architecture during the reorg of business unit-based supply chains into horizontally integrated plan/source/make/quality. Re-engineered SAP-enabled processes to optimize operations, finance, headcount, quality, and supplier efficiency. Built a world class organization of 100 core associates + an extended team of ~500 associates and consultants to drive SAP ERP portfolio management and production support.• Implemented eight complex, highly regulated, GxP plants onto a single supply chain structure, neutralizing business continuity and compliance risk with minimal impact on customer supply. • Drove the largest-ever North America commercial contracting initiative to modernize processes, reduce risk in a multi-$B revenue stream, net multi-$M in annual opex efficiencies, and improve customer experience.• Oversaw investment portfolio and program management Center of Excellence (COE) for major strategic supply chain and commercial transformation programs. Stood up new COE organizations for NA contracting and global med device planning.
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Senior Director. Global Process Owner—Business Solutions, Customer, and Logistics Services
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2010 - 2010
Led plan/source/make global SAP supply chain implementation. Oversaw crisis management response. Overhauled a failing strategic supply chain investment program. This role was newly created for me.
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J&J Healthcare Systems—Director—Business Solutions, U.S. Region
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2005 - 2010
Led strategic people/process/technology regional business transformation of 125+ associates supporting multi-$B in sales across 14 business units. Founded benchmark-level global delivery offshore model, offshoring, driving multi-$M savings. Drove four complex SAP deployments with minimal customer impact.
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J&J Healthcare Systems—Manager—Order-to-Cash, U.S. Region
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2003 - 2005
• Implemented a multi-$M Siebel Systems Customer Service project on time, under budget.• Improved core order-to-cash process commonality from 58% to 90% for 14 diverse operating units.
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J&J Healthcare Systems—Specialist—Logistics Strategy
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2002 - 2003
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J&J Healthcare Systems—Intern
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2001 - 2002
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Education
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Cornell Johnson Graduate School of Management
Master of Business Administration (MBA), with Distinction -
Columbia University in the City of New York
Bachelor of Arts (BA), Philosophy