Chief Technology Officer

• Jul 2022 - Present

Chief Technology Officer

• Apr 2020 - Jun 2022

Senior Technology Consultant

• Nov 2019 - Apr 2020

Board of Directors Advisor

• Oct 2020 - Oct 2021

Digital Strategist

• Sep 2015 - Sep 2021

• Founded this strategic technology consultancy business working at board level to provide interim IT Director / CTO and CIO functions for businesses by leveraging a network of associates. • Conducted technology audits, developed comprehensive digital strategy, procured, and negotiated technology contracts for start-ups, small businesses, and corporates. • Undertook technical reviews of software code, GDPR compliance, conducted Information Security audits. • Completed the full life… Show more • Founded this strategic technology consultancy business working at board level to provide interim IT Director / CTO and CIO functions for businesses by leveraging a network of associates. • Conducted technology audits, developed comprehensive digital strategy, procured, and negotiated technology contracts for start-ups, small businesses, and corporates. • Undertook technical reviews of software code, GDPR compliance, conducted Information Security audits. • Completed the full life cycle of numerous projects for clients across Northeast England, focusing on improving ROI via thirdparty software, hosting solutions, outsourced software development, web development and Salesforce.com consulting. • Reduced client business costs and increased operational efficiencies using systems integration, infrastructure Show less • Founded this strategic technology consultancy business working at board level to provide interim IT Director / CTO and CIO functions for businesses by leveraging a network of associates. • Conducted technology audits, developed comprehensive digital strategy, procured, and negotiated technology contracts for start-ups, small businesses, and corporates. • Undertook technical reviews of software code, GDPR compliance, conducted Information Security audits. • Completed the full life… Show more • Founded this strategic technology consultancy business working at board level to provide interim IT Director / CTO and CIO functions for businesses by leveraging a network of associates. • Conducted technology audits, developed comprehensive digital strategy, procured, and negotiated technology contracts for start-ups, small businesses, and corporates. • Undertook technical reviews of software code, GDPR compliance, conducted Information Security audits. • Completed the full life cycle of numerous projects for clients across Northeast England, focusing on improving ROI via thirdparty software, hosting solutions, outsourced software development, web development and Salesforce.com consulting. • Reduced client business costs and increased operational efficiencies using systems integration, infrastructure Show less

Non Executive Director

• Apr 2017 - Dec 2020

• Helped the business grow from start-up to 134 global insurance clients including AXA and AIG, an annual turnover of c. £1.7 million and ten employees. • Developed automation and technology platform for processing insurance premium tax compliance returns, resulting in a staff to client ratio 50% more efficient than that of industry competitors. • Employed automation to reduce non-compliance and potential for legal and financial penalties for clients by translating global insurance… Show more • Helped the business grow from start-up to 134 global insurance clients including AXA and AIG, an annual turnover of c. £1.7 million and ten employees. • Developed automation and technology platform for processing insurance premium tax compliance returns, resulting in a staff to client ratio 50% more efficient than that of industry competitors. • Employed automation to reduce non-compliance and potential for legal and financial penalties for clients by translating global insurance premium tax regulation into algorithms running on a SaaS application. • Built the internal development team and procured a third-party agency to build a web-based customer portal.

Chief Technology Officer

• Jul 2010 - Apr 2017

Member

• Apr 2016 - Apr 2020

NXD is a UK network that has been set up specifically to provide non-executive services to small and medium sized businesses. NXD is a UK network that has been set up specifically to provide non-executive services to small and medium sized businesses.

Senior Consultant

• Mar 2016 - Apr 2020

Intuitus is the leading provider of independent, expert technology and digital advice to private equity. We provide our clients with commercially-focused technology due diligence expertise and strategic advisory and operational improvement services across all business sectors. We enable organisational growth and development, and we’re committed to optimising exit valuations. • Completed over 25 buy-side, sell-side and exit readiness due diligence engagements across Europe in sectors… Show more Intuitus is the leading provider of independent, expert technology and digital advice to private equity. We provide our clients with commercially-focused technology due diligence expertise and strategic advisory and operational improvement services across all business sectors. We enable organisational growth and development, and we’re committed to optimising exit valuations. • Completed over 25 buy-side, sell-side and exit readiness due diligence engagements across Europe in sectors including banking, healthcare, pharmaceuticals, and mobile telecoms; served as subject matter expert on insurance and B2B media transactions. • Interviewed company CEOs, CFOs, CTOs, and development teams to understand technology operations. • Recruited CTOs (post transaction) by working alongside executive recruitment consultancies; interviewed and recommended suitable candidates. • Provided operational improvement services based on M&A due diligence recommendations on request of private equity firms to prepare the company for transaction. • Managed post-merger integration efforts for a Pan-European unified communications business. Show less Intuitus is the leading provider of independent, expert technology and digital advice to private equity. We provide our clients with commercially-focused technology due diligence expertise and strategic advisory and operational improvement services across all business sectors. We enable organisational growth and development, and we’re committed to optimising exit valuations. • Completed over 25 buy-side, sell-side and exit readiness due diligence engagements across Europe in sectors… Show more Intuitus is the leading provider of independent, expert technology and digital advice to private equity. We provide our clients with commercially-focused technology due diligence expertise and strategic advisory and operational improvement services across all business sectors. We enable organisational growth and development, and we’re committed to optimising exit valuations. • Completed over 25 buy-side, sell-side and exit readiness due diligence engagements across Europe in sectors including banking, healthcare, pharmaceuticals, and mobile telecoms; served as subject matter expert on insurance and B2B media transactions. • Interviewed company CEOs, CFOs, CTOs, and development teams to understand technology operations. • Recruited CTOs (post transaction) by working alongside executive recruitment consultancies; interviewed and recommended suitable candidates. • Provided operational improvement services based on M&A due diligence recommendations on request of private equity firms to prepare the company for transaction. • Managed post-merger integration efforts for a Pan-European unified communications business. Show less

Interim CTO

• Nov 2018 - Aug 2019

Interim Chief Technology Officer

• Nov 2018 - Aug 2019

• Devised information security initiatives by working with the CEO, internal technology teams and third-party agencies to build all necessary platforms and infrastructure to support the business. • Planned and implemented robust disaster recovery and business continuity plans which enabled client-facing systems to recover within agreed recovery point and recovery time objectives. • Led the migration of hosting from a traditional data centre solution to a cloud hosting provider (Microsoft… Show more • Devised information security initiatives by working with the CEO, internal technology teams and third-party agencies to build all necessary platforms and infrastructure to support the business. • Planned and implemented robust disaster recovery and business continuity plans which enabled client-facing systems to recover within agreed recovery point and recovery time objectives. • Led the migration of hosting from a traditional data centre solution to a cloud hosting provider (Microsoft Azure) to improve scalability and resilience and as a result achieved a 30% reduction in operating costs. • Recruited a full-time Head of Technology replacement plus a Data Architect and a number of Data Analysts. • Improved cybersecurity via a number of strategies (e.g. web application penetration testing) and achieved Cyber Essentials Plus Certification. • Gained the support of senior board-level stakeholders for the introduction of a more corporate approach to product management. • Measurably improved the performance of the software development team by introducing and embedding Agile and Scrum methodology and a DevOps approach.

Chief Technology Officer

• Nov 2011 - Jul 2015

• Completed a full company-wide technology audit and implemented strategic technology initiatives that enabled Wilmington to capitalise on efficiencies resulting from the integration of 15 businesses, saving, for instance, £0.5 million -0.7 million p.a. on hosting. • Merged multiple Customer Relationship Management (CRM) systems to Salesforce.com and all content delivery platforms onto a single Content Management System (CMS). • Oversaw the procurement and implementation of eLearning and… Show more • Completed a full company-wide technology audit and implemented strategic technology initiatives that enabled Wilmington to capitalise on efficiencies resulting from the integration of 15 businesses, saving, for instance, £0.5 million -0.7 million p.a. on hosting. • Merged multiple Customer Relationship Management (CRM) systems to Salesforce.com and all content delivery platforms onto a single Content Management System (CMS). • Oversaw the procurement and implementation of eLearning and digital marketing solutions. • Recruited 30-40 team members; analysed technology staffing requirements and evaluated departmental performance. Show less • Completed a full company-wide technology audit and implemented strategic technology initiatives that enabled Wilmington to capitalise on efficiencies resulting from the integration of 15 businesses, saving, for instance, £0.5 million -0.7 million p.a. on hosting. • Merged multiple Customer Relationship Management (CRM) systems to Salesforce.com and all content delivery platforms onto a single Content Management System (CMS). • Oversaw the procurement and implementation of eLearning and… Show more • Completed a full company-wide technology audit and implemented strategic technology initiatives that enabled Wilmington to capitalise on efficiencies resulting from the integration of 15 businesses, saving, for instance, £0.5 million -0.7 million p.a. on hosting. • Merged multiple Customer Relationship Management (CRM) systems to Salesforce.com and all content delivery platforms onto a single Content Management System (CMS). • Oversaw the procurement and implementation of eLearning and digital marketing solutions. • Recruited 30-40 team members; analysed technology staffing requirements and evaluated departmental performance. Show less

Founder / Senior Consultant

• Jun 2010 - Nov 2011

Established this business providing strategic technology consultancy at board level, having successfully identified a gap in the market. Built a network of associates to provide a diverse range of viewpoints and experience for clients. Provide interim IT Director / CIO functions for businesses, leveraging associates' specific skills to enrich provision. Focus on growth of new business clients. Current Client – Accordance (VAT Consultancy Services): Performing Head of IT role for this VAT… Show more Established this business providing strategic technology consultancy at board level, having successfully identified a gap in the market. Built a network of associates to provide a diverse range of viewpoints and experience for clients. Provide interim IT Director / CIO functions for businesses, leveraging associates' specific skills to enrich provision. Focus on growth of new business clients. Current Client – Accordance (VAT Consultancy Services): Performing Head of IT role for this VAT consultancy business. Accountable for all aspects of IT support to this growing specialist consultancy. Successfully completed a strategic technology review for a large insurance information business. Show less Established this business providing strategic technology consultancy at board level, having successfully identified a gap in the market. Built a network of associates to provide a diverse range of viewpoints and experience for clients. Provide interim IT Director / CIO functions for businesses, leveraging associates' specific skills to enrich provision. Focus on growth of new business clients. Current Client – Accordance (VAT Consultancy Services): Performing Head of IT role for this VAT… Show more Established this business providing strategic technology consultancy at board level, having successfully identified a gap in the market. Built a network of associates to provide a diverse range of viewpoints and experience for clients. Provide interim IT Director / CIO functions for businesses, leveraging associates' specific skills to enrich provision. Focus on growth of new business clients. Current Client – Accordance (VAT Consultancy Services): Performing Head of IT role for this VAT consultancy business. Accountable for all aspects of IT support to this growing specialist consultancy. Successfully completed a strategic technology review for a large insurance information business. Show less

Managing Director

• Jan 2008 - Nov 2011

SME web-hosting business. SME web-hosting business.

Chief Executive Officer

• Apr 2004 - Nov 2011

Provision of professional and reliable web development services to SME's. Conducted end to end project management and planning, creating unique e-commerce and content management solutions - from simple "brochure ware" sites to large complex solutions for larger B2B clients. Managed on-shore and offshore development teams. Oversaw SEO, PPC and Social Media services. Recruited and led an enthusiastic and highly motivated team. Established a distinctive and competitive offering in a crowded… Show more Provision of professional and reliable web development services to SME's. Conducted end to end project management and planning, creating unique e-commerce and content management solutions - from simple "brochure ware" sites to large complex solutions for larger B2B clients. Managed on-shore and offshore development teams. Oversaw SEO, PPC and Social Media services. Recruited and led an enthusiastic and highly motivated team. Established a distinctive and competitive offering in a crowded marketplace. Show less Provision of professional and reliable web development services to SME's. Conducted end to end project management and planning, creating unique e-commerce and content management solutions - from simple "brochure ware" sites to large complex solutions for larger B2B clients. Managed on-shore and offshore development teams. Oversaw SEO, PPC and Social Media services. Recruited and led an enthusiastic and highly motivated team. Established a distinctive and competitive offering in a crowded… Show more Provision of professional and reliable web development services to SME's. Conducted end to end project management and planning, creating unique e-commerce and content management solutions - from simple "brochure ware" sites to large complex solutions for larger B2B clients. Managed on-shore and offshore development teams. Oversaw SEO, PPC and Social Media services. Recruited and led an enthusiastic and highly motivated team. Established a distinctive and competitive offering in a crowded marketplace. Show less

IT Director / Chief Technology Officer

• May 2007 - Jul 2010

Provided specialist advice and strategic direction to this IPT consultancy on best use of technology to support the business's objectives. Prepared specification and requirements for a complex tax compliance application. Worked through the strategic implementation of controls tailored to the ISO27001 Information Security standard. Provided strategic leadership ensuring the successful completion of the tax compliance product and project-managed its development and implementation. Provided specialist advice and strategic direction to this IPT consultancy on best use of technology to support the business's objectives. Prepared specification and requirements for a complex tax compliance application. Worked through the strategic implementation of controls tailored to the ISO27001 Information Security standard. Provided strategic leadership ensuring the successful completion of the tax compliance product and project-managed its development and implementation.

Senior ICT Lecturer & ICT Project Co-ordinator

• Mar 2003 - Dec 2004

Prepared and implemented network infrastructure for award-winning new £4m building. Led a team of 6, with complete responsibility for the allocation of resources and budget. Delivered seminars and lectures. Prepared and implemented network infrastructure for award-winning new £4m building. Led a team of 6, with complete responsibility for the allocation of resources and budget. Delivered seminars and lectures.

University Computer Services Director

• Aug 2000 - Jan 2003

Developed a new computer service department for this 1800-student university, with accountability to the Vice Chancellor. Developed ICT policy and allocated resources/budget. Played role in developing Ugandan national ICT policy in consultation with the Government and other National universities. Designed new IT-related degree programmes. Implemented staff and student IT infrastructure. Procured campus wide software and IT systems. Increased the level of student computing on campus from 5 to… Show more Developed a new computer service department for this 1800-student university, with accountability to the Vice Chancellor. Developed ICT policy and allocated resources/budget. Played role in developing Ugandan national ICT policy in consultation with the Government and other National universities. Designed new IT-related degree programmes. Implemented staff and student IT infrastructure. Procured campus wide software and IT systems. Increased the level of student computing on campus from 5 to 100 PCs, implementing LAN and WLAN networks. Show less Developed a new computer service department for this 1800-student university, with accountability to the Vice Chancellor. Developed ICT policy and allocated resources/budget. Played role in developing Ugandan national ICT policy in consultation with the Government and other National universities. Designed new IT-related degree programmes. Implemented staff and student IT infrastructure. Procured campus wide software and IT systems. Increased the level of student computing on campus from 5 to… Show more Developed a new computer service department for this 1800-student university, with accountability to the Vice Chancellor. Developed ICT policy and allocated resources/budget. Played role in developing Ugandan national ICT policy in consultation with the Government and other National universities. Designed new IT-related degree programmes. Implemented staff and student IT infrastructure. Procured campus wide software and IT systems. Increased the level of student computing on campus from 5 to 100 PCs, implementing LAN and WLAN networks. Show less

Technical Co-ordinator

• Mar 1998 - Jun 2000

Designed and coordinated a large technical software development project, funded by the National Lottery Charities Board in conjunction with Nottingham University and the fashion industry. Designed and coordinated a large technical software development project, funded by the National Lottery Charities Board in conjunction with Nottingham University and the fashion industry.

Research Engineer

• Sep 1993 - Jun 1997

Supervised postgraduate student research to Masters level. Completed elements of the Cranfield MBA. Managed and completed a programme of novel technical research. Supervised postgraduate student research to Masters level. Completed elements of the Cranfield MBA. Managed and completed a programme of novel technical research.