Experience

SecureDocs, An Onit Company

• United States
• Software Development
• 1 - 100 Employee

• Account Manager

  • Mar 2018 - Present

  Sales -Prioritizing results from inbound sales leads -Developing strong relationships -Following up with clients and prospects to offer training and demonstrations -Working towards team-oriented and personal sales goals Account Management -Setup and training -Issue resolution -Account renewals and retention -Keeping up to date on new features and product updates Sales -Prioritizing results from inbound sales leads -Developing strong relationships -Following up with clients and prospects to offer training and demonstrations -Working towards team-oriented and personal sales goals Account Management -Setup and training -Issue resolution -Account renewals and retention -Keeping up to date on new features and product updates



LogMeIn

• United States
• Software Development
• 700 & Above Employee

• Renewal Sales Specialist

  • Feb 2017 - Feb 2017



Citrix

• United States
• Software Development
• 700 & Above Employee

• Renewal Sales Specialist

  • Oct 2010 - Feb 2017

  -Renewal sales-Reporting on and managing sales orders due for renewal-Contacting customers and working with them and their third party reseller to complete a renewal order in advance of their renewal date-Managing the renewal sales process from reporting, sales opportunity creation, customer contacts and follow up, to order completion-Working in channel sales and with resellers-Utilizing extensive SalesForce experience-Creating and processing renewal agreements and customer POs-Utilizing customer service skills to resolve any billing and service issues Show less

• Senior AR Specialist

  • Jan 2010 - Oct 2010

  -Reporting, special projects, quality control-Responsible for training new employees

• AR Specialist

  • Jul 2006 - Jan 2010

  -Responsible for collecting overdue receivables-Negotiating past due accounts-Resolving customer issues preventing payment

• Customer Service Representative

  • Aug 2005 - Jul 2006

  -Giving world class technical support and customer service-Support via incoming phone calls and emails



Bargain Network

• Consumer Services
• 1 - 100 Employee

• Telephone Sales Representative

  • Apr 2005 - Jul 2005

  Inbound sales Inbound sales