Chrishanth Thomas MBA, CPM, CMA
Senior Operations Manager at Watawala Tea Ceylon Ltd- Claim this Profile
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Bio
Credentials
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Certified Advance 5S Instructor
Institute of Lean ManagementJan, 2015- Sep, 2024 -
Certified Lean Practitioner
Institute of Lean ManagementJan, 2015- Sep, 2024 -
Certified Management Accountant - PG Level
Institute of Certified Management Accountants, AustraliaJan, 2015- Sep, 2024 -
Certified Professional Marketer
Asia Marketing FederationJan, 2015- Sep, 2024 -
Certified Total Productive Maintenance Practitioner
Institute of Lean ManagementJan, 2015- Sep, 2024 -
Lean Management Practitioner - Black Belt
Institute of Lean ManagementJan, 2015- Sep, 2024
Experience
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Watawala Tea Ceylon Ltd
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Food and Beverage Services
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1 - 100 Employee
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Senior Operations Manager
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Apr 2013 - Present
Accomplishments ◉ 2016 - Instrumental in initiating the ‘Zest Water’ brand through setting up the production, & coordinating sales resulting in a 35% & 17% growth in 2017 & 18. Predicated on this the Management decided to invest in the “Watawala Wathuru” brand in 2019/ 20. ◉ 2016 - Executed effective production strategies to enhance volumes, ensuing in ‘Watawala brand’ hitting the SL’s No 1 Tea Brand’ in terms of value/ volume shareJD◉ Accountable for the overall manufacturing process & its financial performance, encompassing the warehouse, administration, logistics for OTIF distribution, stocks & material procurement. ◉ Direct the operational execution of strategic/ operational transformation initiatives whilst supervising the operating structure to ensure efficient & cost-effective contributions at every level of the production process.◉ Assist brand operational excellence & devise marketing strategies to ensure brand growth/ equity.◉ Lead change via promoting matrixed resources to attain production system-wide performance improvement initiatives.◉ Ensure safety/ health/ company policies, regulations & SOP’s are adhered to across the entire operations. ◉ Manage daily production & ensure consistency in delivery, budget attainment & timeline metrics.◉ Drive continuous improvement & operational effectiveness whilst mitigating costs via implementing integrated work practices/ principles. ◉ Visit assigned target areas frequently to meliorate Marketing/Sales aspects via advocating & supporting. ◉ Drop by at distributor points to resolve issues & increase quality/ environmental standard awareness. ◉ Foster productive/ sustainable relationship with customers, distributors & int. / ext. stakeholders. ◉ Executing tactics to mitigate market returns, complaints & perform research to comprehend consumer/ industry/ competitor trends & insights. ◉ Train/ mentor/ coach staffs & workers to achieve stipulated standards, targets & efficiencies. Show less
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Senior Quality Assurance Management/ Factory in Charge
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Jan 2008 - Mar 2013
Accomplishments ◉ 2009 - Secured the ‘Special Recognition Award’ for attaining a record-breaking production target.◉ 2009 - Initiated the 20g Sachet & triple-laminated packaging/ bag-in-box concepts. JD◉ Own & maintain the QA/ QM initiatives to drive improvements to attain KPIs & deliver outputs of the highest standards. ◉ Ensure consumer gratification is paramount throughout the devising/ executing/ maintaining of processes & quality systems.◉ Research/ analyze & inculcate industry best practices across the production process. Show less
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Watawala Plantations
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Food and Beverage Services
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1 - 100 Employee
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Manager/ Deputy Manager
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Oct 2001 - Dec 2008
Accomplishments◉ 2004 - Handling the Factory operations, achieved ‘all-time record price’ for BOP SP in February. JD◉ Accountable for the estate P&L, YPH, black tea targets/ prices & overall administration embracing production management, tea husbandry (plant physiology & entomology) industrial relations, labour management & liaison with various government departments.
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Senior Assistant Manager/ Assistant Manager
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Jan 1993 - Sep 2001
Maskeliya Plantations - JK Holdings Ltd, Agalawatta Plantations Ltd, Horana Plantations Ltd & Hapugastanne Plantations Ltd
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Education
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2012 - 2013
Buckinghamshire New University
Master of Business Administration - MBA, Business Administration and Management, General -
1978 - 1991
S.Thomas' College, Mount Lavinia
College Education
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