Chrisette Williams

Community Manager at Awlogy
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Community Manager
      • Jul 2018 - Present

      Awlogy helps brands and agencies harness the power of the advertising ecosystem with premium programmatic media services. Tap into every ad channel, audience, data source to grow your brand and get your ads seen effectively. With cutting-edge services and a wealth of expertise, we can help you navigate the complex advertising landscape and achieve your business objectives with precision. Awlogy helps brands and agencies harness the power of the advertising ecosystem with premium programmatic media services. Tap into every ad channel, audience, data source to grow your brand and get your ads seen effectively. With cutting-edge services and a wealth of expertise, we can help you navigate the complex advertising landscape and achieve your business objectives with precision.

    • United States
    • Advertising Services
    • Social Media Marketing Specialist
      • Jan 2017 - Present

      Working for small businesses and eCommerce companies, I am responsible for the copywriting of all social media content, website content, and email marketing. I direct and organize photoshoots to create branded content for fashion, beauty, and wellness accounts. I create and design social media posts, ads, website content that sustained readers’ curiosity and created a buzz for new products and promotions. I have increased the following for over 5 accounts by 20% in less than 6 months. I manage and optimize posting schedules while considering web traffic and customer engagement metrics. This resulted in an increase of engagement by over 150% for 3 different small business accounts. I have generated over $50k+ in gross profit by creating email marketing campaigns with new monthly marketing initiatives (ie. promotions and giveaways) to attract prospective customers. Show less

    • United States
    • Retail Apparel and Fashion
    • Social Media and Marketing Manager
      • Jun 2017 - Aug 2020

      As Social Media Manager, I develop original content that suggests creative ways to attract more customers and promote both Maria Shireen and My Hair Tie Bracelets brands. Ultimately, I assist to increase web traffic and customer engagement metrics aligned with broader marketing strategies.Social Media Manager - Essential Duties and Responsibilities:• Research audience preferences and discover current trends• Create engaging text, image and video content• Design posts to sustain readers’ curiosity and create buzz around Maria Shireen and My Hair Tie Bracelets products• Measure web traffic and monitor SEO• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness• Facilitate online conversations with customers and respond to queries• Report on online reviews and feedback from customers and fans• Develop an optimal posting schedule, considering web traffic and customer engagement metrics• Oversee social media accounts’ layout of both Maria Shireen and My Hair Tie Bracelets• Suggest new ways to attract prospective customers, like promotions and competitions Show less

    • Customer Service Manager
      • Jan 2017 - Aug 2018

      As Customer Service Representative, I act as a liaison between customers and Maria Shireen/My Hair Tie Bracelets. I help provide the products and service information to the customers while resolving any emerging problems that the clients might face with accuracy and efficiency. I am responsible for troubleshooting any questions and issues regarding the products that Maria Shireen and My Hair Tie Bracelets carry. My main target is to ensure excellent service standards and maintain high customer satisfaction.Customer Service - Essential Duties and Responsibilities:• Manage emails on all platforms for Maria Shireen and My Hair Tie Bracelets• Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships of trust through open and interactive communication• Provide accurate, valid and complete information by using the right methods/tools• Meet personal/customer service team sales targets and call handling quotas• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies• Take the extra mile to engage customers Show less

    • United States
    • Events Services
    • Co-Founder
      • Mar 2018 - Jun 2019

      Workaholics Wine'd Down is a series of women's networking events held in the greater San Diego, CA area. These events focus on networking, promoting local small businesses, and of course, wine. Our mission is to create the ultimate "Girls Night Out", where women (small business owners, entrepreneurs, 9-5 full-timers etc.) can unWINE'd and network with other like-minded individuals. Workaholics Wine'd Down is a series of women's networking events held in the greater San Diego, CA area. These events focus on networking, promoting local small businesses, and of course, wine. Our mission is to create the ultimate "Girls Night Out", where women (small business owners, entrepreneurs, 9-5 full-timers etc.) can unWINE'd and network with other like-minded individuals.

    • Netherlands
    • Accessible Architecture and Design
    • 1 - 100 Employee
    • Studio Coordinator
      • Jul 2016 - Jan 2017

      As the Studio Coordinator, I oversee all functions of traffic, production, and the studio.​ This includes scoping, scheduling, tracking and reviewing all jobs within the studio.​ I am the primary contact to all clients and help keep all jobs on schedule.​ I identify potential problems or issues before they arise, and recognize positive developments as they occur.​ I am responsible for organizing and managing most day-to-day activities in the studio and provide ongoing proofreading support as needed.​ Essential Duties and Responsibilities: • Manage studio financial process to ensure accurate opening of studio work and billing • Work closely with the Editing department to ensure accurate and timely processing of all studio work and assist in resolving any related issues • Assist the Studio Director with projects as requested Show less

    • Head Coach
      • May 2012 - Aug 2016

      As a Head Coach, I choreograph and create routines based on the skills that I teach. I ensure that each child is successful on learning proper cheerleading technique with motions, jumps, stunting and tumbling. I have the responsibility of keeping each child safe in a fun environment for each child to grow and blossom from. I have expertise in coaching children in the age range of 6 years old to 19 years old. Currently, I am coaching 3 teams: Small Junior 1, Small Senior 2, and Large 4.2.Essential Duties and Responsibilities:• Provide a safe environment for each child to learn in• Strong background and influence in the cheerleading industry• Teaching faultless technique within the tumbling, stunting and jumping skill sets• Responsible for choreography in each routine• Strong communication and relations to both the families and their children• Strong leadership skills• Provide accurate schedules and information regarding practices and competitions Show less

    • Office Manager
      • May 2012 - Aug 2016

      My role as the Office Manager is strategic and well organized. I am responsible for all customer relations and program information. I strong sense for multi-tasking. I am accountable for the invoicing and accounts receivable of the program. My role also includes the supervision of the program's merchandise inventory and shipping.Essential Duties and Responsibilities:• Strong customer service expertise and relations• Knowledge on the program’s information• Creating the facility’s scheduling• Organization of all athlete files and gym documents• Accounts Receivable in QuickBooks• Inventory and merchandise managing• Strong understanding of Microsoft Word, Excel, PowerPoint and Outlook Show less

Education

  • San Diego State University-California State University
    Bachelor's degree, Business Management and Entrepreneurship/Entrepreneurial Studies
    2016 - 2018
  • MiraCosta College
    Associate of Science (AS), Business Administration and Management, General
    2012 - 2016

Community

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