Technical Support Specialist

• Jan 2022 - Present

Data Specialist

• Oct 2021 - Present

Jr Knowledge Specialist

• Feb 2020 - Jul 2020

I loved working at ConnectWise. My role in tech support, helping people solve problems, was very rewarding. Unfortunately COVID came along and changed all that, as many of us lost the jobs we so enjoyed. I loved working at ConnectWise. My role in tech support, helping people solve problems, was very rewarding. Unfortunately COVID came along and changed all that, as many of us lost the jobs we so enjoyed.

Student

• Apr 2019 - Oct 2019

Sales Consultant

• Jun 2016 - Dec 2018

Gained sales and customer service experience through contact with dialysis patients to coordinate cruise travel. Gained sales and customer service experience through contact with dialysis patients to coordinate cruise travel.

Rental Manager

• Sep 2014 - Jun 2016

Managed 70 owner-owned vacation rental units, overseeing occupancy, housekeeping and maintenance. Facilitated major change in software platform and training of staff. Built a temporary web site while working with a team create a whole new site for prospective renters with an owner accessible portal. Managed 70 owner-owned vacation rental units, overseeing occupancy, housekeeping and maintenance. Facilitated major change in software platform and training of staff. Built a temporary web site while working with a team create a whole new site for prospective renters with an owner accessible portal.

Assistant Buyer/Information Technology

• Jan 2007 - Jul 2013

During my time at this position I was responsible for the following: coordinated purchases with vendors, created multiple reports and processes to reduce redundancy and increase efficiency, database management, troubleshooting, hardware and software updates and maintenance, collaborated with outside web team to create wire-frames, content and database for new website. During my time at this position I was responsible for the following: coordinated purchases with vendors, created multiple reports and processes to reduce redundancy and increase efficiency, database management, troubleshooting, hardware and software updates and maintenance, collaborated with outside web team to create wire-frames, content and database for new website.