Christopher DuCrest

Head of Community at Life Beyond Studios
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Contact Information
us****@****om
(386) 825-5501
Location
France, FR

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5.0

/5.0
/ Based on 2 ratings
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Benjamin Charbit

I had the opportunity to work closely with Christopher at Darewise Entertainment, where he served as the Head of Community. Under his guidance, our online community for Life Beyond flourished, growing both in numbers and engagement. His leadership skills are evident, not only in the performance metrics but also in the morale of his team. Christopher has a nuanced understanding of both strategy and execution. He knows how to set ambitious yet achievable KPIs and guide his team toward them. His ability to marry data-driven insights with a deep understanding of human behavior is a unique asset that has consistently propelled our community initiatives forward. Perhaps most impressively, Christopher is a team-builder. He knows how to inspire, guide, and give constructive feedback that elevates the work of everyone around him. He leaves big shoes to fill at Darewise, and I have every confidence that he'll continue to excel in his next chapter. I highly recommend Christopher for any role requiring strong leadership and expertise in community management.

Diane Ollier

Exceptional Colleague Alert! It's my pleasure to wholeheartedly recommend Christopher with whom I had the privilege of partnering as a dynamic pair, he was Community, I was Marketing. Chris possesses a sharp strategic vision, undeniable gaming expertise, and knows how to adapt to the communities under his care. His approach to onboarding individuals is characterized by an empathetic understanding of their unique interests and challenges, making him an invaluable asset for any growth-oriented ventures. Being proactive, enthusiastic, and full of initiative, it's a pleasure to iterate, create, and deploy with someone you can really rely on. I'm confident that Christopher's passion and proficiency will continue to shine in all his future endeavors. If you're fortunate enough to have the chance to work with Christopher, don't hesitate to seize it, he's a standout professional and an absolute pleasure to collaborate with.

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Credentials

  • Social Marketing Certification
    Hootsuite
    Aug, 2017
    - Oct, 2024
  • Inbound Certified
    HubSpot Academy
    Apr, 2020
    - Oct, 2024

Experience

    • France
    • Computer Games
    • 1 - 100 Employee
    • Head of Community
      • Mar 2023 - Oct 2023
    • Denmark
    • Computer Games
    • 1 - 100 Employee
    • Senior Manager of Community
      • Sep 2022 - Nov 2022
    • United States
    • Software Development
    • 700 & Above Employee
    • Global Community Manager
      • Oct 2021 - Aug 2022
    • France
    • Entertainment Providers
    • 1 - 100 Employee
    • Brand and Social Marketing Manager
      • Apr 2020 - Jul 2021
    • United States
    • Computer Games
    • 700 & Above Employee
    • Player Support Manager, Community
      • Oct 2018 - Apr 2020
    • Computer Games
    • Social Media, Community Manager
      • May 2016 - Feb 2018
    • United States
    • Computer Games
    • 1 - 100 Employee
    • Community Manager
      • Jul 2015 - May 2016
    • Germany
    • Computer Games
    • 1 - 100 Employee
    • US/UK Country Manager
      • Feb 2014 - Jul 2015

      Community management, customer support, media and marketing. Responsible for all in game events, specials and promotions. Community management, customer support, media and marketing. Responsible for all in game events, specials and promotions.

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Operations Manager
      • Jun 2011 - Feb 2014

      Oversee and manage company operations, product launches, internal teams, and 3rd party projects. Oversee and manage company operations, product launches, internal teams, and 3rd party projects.

    • Book and Periodical Publishing
    • Community Management/Customer Service
      • Dec 2012 - Jan 2014
    • Support and Community Management
      • Nov 2010 - Jun 2011
    • Customer Service Manager/ Online Fraud Prevention Manager
      • May 2009 - Nov 2010

      • Implement and develop customer service training programs.•Oversee the hiring and training of new employees.• Manage relationships with external customer service vendors for respective partners.(eg- Zeevex, Boku, Playspan, etc) .• Provide thought leadership on current and emerging issues in Operational Risk/Fraud detection and mitigation -while proactively advising executive management on loss prevention and the best fraud deterrent practices. • Oversee and mentor the risk management team and recruit community members to assist in applying risk/fraud strategies.• Fraud Claim Management. Show less

    • Lead Game Master
      • Oct 2008 - May 2009

      Led the CS team in all work flow, reporting and training. Community engagement through forums, social and GM events.

    • Germany
    • Information Services
    • Forum Moderator
      • Sep 2008 - Jan 2009

      Forum board moderation, new player guide and curator for game wiki/Q&A. Also provided game and technical support. Forum board moderation, new player guide and curator for game wiki/Q&A. Also provided game and technical support.

Community

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