Chris Del Santo

Project Manager at Educational Advisors
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Pittsburgh Region

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Stephen Butler

I have worked with Chris Del Santo for a number of years as a professional colleague and have found Chris’s level of knowledge in compliance and business practices, team building, work ethic and willingness to help colleagues to be consistently dependable, reliable and of the highest caliber. Chris is excellent at problem solving, critical analysis, and operational efficiency and has always maintained a helpful and approachable demeanor to his colleagues. Chris’s management skills and positive, forward-thinking approach have allowed him to seamlessly take on a number of diverse tasks and projects as the organization we worked for went through a number of significant changes. This level of skill and background are sure to bring any institution the same critical components of leadership, problem analysis, and work ethic on any project. I encourage the consideration of Chris Del Santo to any team or institution looking for a strong addition to their leadership. Sincerely, Stephen Butler Dean of Curriculum Development and Learning Resources The Art Institutes sbutler@aii.edu

Colleen Shuda

I worked with Chris for about 4 years and consider myself very lucky to have been a part of his team. He is an ethical, hard-working leader who excels in the areas of compliance and team-building. He was extremely approachable at all times. I always had the support I needed, as well as the independence and trust to grow professionally in many different ways. He was always kind and respectful, often going above and beyond his job responsibilities to help anyone he could. He maintained integrity in everything he did, even when faced with difficult decisions and disagreements. I learned a great deal of my professional communication skills by observing and learning from him. He was involved in the creation of numerous processes that helped to not only streamline workflow, but also mitigate risk for the company. Any company would be lucky to have Chris as a part of their team.

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Project Manager
      • Jul 2019 - Present

      Provide analysis and solutions tailored specifically to meet client school’s accreditation and/or compliance management needs in areas such as:• Institutional / Programmatic Accreditation• Compliance with state regulations• Critical document reviews (catalog, enrollment agreement, websites, performance fact sheets)Deliverables:• Internal Process Evaluation - Standardizing project work plan process and automating work plans to integrate with client billing system

    • Independent Consultant
      • Jan 2019 - Jul 2019

      Educational Advisors is a leading provider of customized solutions and consulting services to education institutions. EA offers services that assist private postsecondary schools in their never-ending struggle to achieve and maintain acceptable compliance levels with state, federal and accrediting agencies. Through its EXPERTeam™ network of professionals, schools are provided with unparalleled expertise and service on matters of risk management, compliance and regulatory challenges, workforce and business needs, and administrative and functional problem solving.EA goes beyond the traditional role of school experts and firms offering performance audits. We have created a specialized risk analysis and risk management system designed specifically for private postsecondary schools. It is not enough to know where you may not be in compliance, but instead to know whether the non-compliance areas present an immediate or future risk of state or accrediting agency sanctions and what you can do to manage the identified risk areas. Don't settle for identified problems without recommended corrective actions. EA offers analysis and solutions to your school performance issues.

    • Vice President Risk and Compliance
      • Mar 2008 - Apr 2018

      Accepted an increase in oversight and management from one department to five departments throughout the company’s consistent downsizing and operational change. Maintained positive relationships with regulatory agencies within a matrix of external regulatory oversight consisting of 148 regulatory bodies during a time of high scrutiny and investigation. Deliverables:• 200% reduced risk exposure within first year. Process re-engineering mitigated risk of non-compliant material being circulated by 200% within the first year implemented.• 90% average increase in review productivity year-over-year (2008-2015)High performance and engagement resulted from creating and implementing a formal annual process assessment, scope of work, standard operating procedures, standards of review, on-boarding training, and launching a formal Teambuilding Initiative. The goal of Teambuilding Initiative was to increase employee engagement during a time of low morale caused by the increasing external investigations and internal conflicts within the organization. This was accomplished by cultivating intrinsic motivation and value within the team, establishing clear expectations of performance, and demonstrating how our work aligned with the company Mission and strategic Five Key Points.• 63% under plan and on time launch of strategic initiative.Created a Quality Assurance program to assess campus dynamics within key functional areas, investigate and resolve compliance incidents, assist in driving operational excellence, and monitor process improvement.

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Sr Regulatory Review Manager
      • Jun 2002 - Mar 2008

      Monitored and supported 84 schools to enable compliance with state requirements for license renewal and annual reports. In addition, managed the Media Compliance department within a matrix of external regulatory oversight consisting of 98 regulatory bodies.Deliverables:• 35% average increase in review productivity year-over-year (2002-2008)High performance and engagement resulted from creating and implementing a formal annual process assessment, scope of work, standard operating procedures, standards of review, and on-boarding training.

    • Creative Director
      • Dec 2000 - Jun 2002

      Cultivated, mentored and managed a collaborative creative team consisting of copywriters, art directors, designers, production artists and freelance designers while remaining hands-on with design and copy-writing.Deliverables:• $54,000 decrease in freelance designer costs within one yearFocus on streamlining job assignments and revamping project workflows significantly reduced the need to bring in freelance designers to manage the workload.

Education

  • DePaul University
    Bachelor of Art, Graphic Design
    -
  • American Academy of Art
    Associate of Applied Science, Graphic Arts
    -

Community

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