Experience

MAZ

• Law Practice

• BIM Modeler

  • Oct 2022 - Present



Constructora ANED

• Engineering Assistant

  • Jan 2022 - Oct 2022

  - Generated 3D models in Revit from physical and digital plans.- Generated architectural plans with Autodesk's AutoCAD and Revit.- Material and earthwork estimation from BIM models and plan interpretation.- Estimated construction costs for residential and comercial projects from historic cost data and quotes requests to supplyers and subcontractors.- Automated the cost estimation and report generation process through VBA code.- Automated the process to update the material costs database by extracting the data directly from supplyers website using Microsoft's Power Automate and VBA code.



EVCO Eliseo Vargas Constructora

• Costa Rica
• Construction
• 1 - 100 Employee

• Engineer Intern

  • Dec 2021 - Apr 2022



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Investigation Specialist

  • Jan 2020 - Apr 2021

  - Gathering, classifying and analizing the team's performance related data in order to identify areas of improvement to then provide feedback and maintain the team's metrics on target.- Auditing the cases handled by the team by diving deep and finding the root cause for possible defects in the investigations.Provided refreshers in the team meetings to fill knowledge gaps in case-handling to improve the overall performance of the team.- Diving deep in Amazon´s customer accounts in order to detect irregularities in activity, ensure customers' payment integrity and prevent fraudulent activity on the plattform.

• Seller Support Specialist

  • Nov 2018 - Aug 2019

  - Completed deep dives on peer’s contacts to find areas of improvement for specific metrics that weren’t met and worked proactively with the agents towards these improvements.- Assisted Amazon’s third party sellers in technical issues with Amazon’s seller platform.- Managed seller’s inventory in Amazon’s warehouses and also provided assistance sending the inventory to the warehouse, removing the inventory and tracking it.- Resolved inquiries related to disbursement issues and deductions in the platform.