Experience

Connect

• United Kingdom
• Retail
• 100 - 200 Employee

• AX developer / Bi manager

  • Jun 2020 - Present



Solicitors Regulation Authority

• United Kingdom
• Legal Services
• 400 - 500 Employee

• Finance Systems Accountant

  • Sep 2015 - Jun 2020



Legal Ombudsman

• United Kingdom
• Legal Services
• 100 - 200 Employee

• MI Manager

  • Nov 2010 - Sep 2015

  • Set up and headed the management information team including the implementation of a SQL reporting server to enable analysis and deployment of dashboards and reports to all staff. • Extensive use of SQL programming and reporting building using SSRS and dynamic excel datasets for analysis purposes, incorporating both Workpro and Microsoft Dynamics data sources. • Expert in ETL process and design using a multitude of tools including SQL and VBA. • Designed, built and deployed reports for over 10 different departments including drillable dashboards, performance management, and quality reports. • Built in house applications to capture, integrate and present data from SQL reporting database to the business. • Provided numerous cost-effective business critical solutions, and we are now world leading in reporting from Workpro case management system. • In collaboration with the IT team and business owners, to advise and design new or improved business processes, to translate these into conceptual design specifications, and to design and develop technically sound and practical solutions. • Develop data quality control measures, testing measures, and accuracy of data standards to support the reliability and accuracy of information produced. Show less