Experience

EMSAR - Equipment Management Service and Repair

• United States
• Medical Device
• 100 - 200 Employee

• Field Service Supervisor

  • Oct 2021 - Present

  • Directly supervises all employees in multiple regions. • Performs assigned associate’s annual performance evaluations. • Provides on-site preventative maintenance, minor repairs, performance verifications, calibrations, and software/hardware upgrades on EMSAR supported equipment. • Establishes and maintains close communication with assigned customers to ensure maximum operational visibility as well as customer satisfaction. • Responsible for following quality practices specified by EMSAR and product vendors. • Manages assigned work orders and document all facets of the work product in EMSAR’s Computerized Maintenance Management System (CMMS). Salesforce • Provides accurate and timely reporting of service status and escalations. • Controls and maintains all EMSAR assets, including tools, parts, and test equipment needed to preform work tasks. • Promotes teamwork and cooperation between EMSAR associates and partner staff. • Works regularly with the appropriate dispatcher for work assignments. • Maintains a safe work environment, follows safety instructions/training, and utilizes appropriate safety equipment. • Follows client quality requirements pertaining to services provided. • Supports and applies appropriate quality system processes. • Assists with the maintenance of the EMSAR quality system processes including continuous improvement • Responsible addressing and resolving complaints from associates and customers, as well as rewarding and disciplining associates. • Assure scheduling and calendar accuracy to promote team productive. • Track productivity (minimal non-productive time – NPT), progress, and metrics. • Report daily activity and payroll submissions. • Provides technical assistance as needed. • Assists with mentoring, onboarding, training of assigned associates. Show less



Broadcom

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• MOCVD Maintenance

  • Mar 2017 - May 2022

  Operation, maintenance and trouble shooting & repair of MOCVD production reactors and associated support equipment in an Epi production Cleanroom. This includes both Veeco and Aixtron reactors. Ability to tear each platform apart, clean, and put it back together. Working knowledge of metal organic bubbler change procedures, gas cabinet operation and bottle changes, VMB operation and associated safety procedures and protocol required to complete tasks. SOP’s, equipment manuals and engineering instructions with excellent mechanical, electrical and electronic trouble shooting and problem solving. Helium leak testing, high vacuum systems, vacuum pump repair, clean room operation and protocol, SCBA, and Hazmat procedures and response. Process controllers, reactor operation, and III/V process technology. Active member of the Emergency Response Team. Show less



IQE

• United Kingdom
• Semiconductor Manufacturing
• 200 - 300 Employee

• Senior MoCvd Maintenance

  • Jun 2013 - Mar 2017

  Responsible for all aspects of troubleshooting and equipment maintenance related to production operations in MoCVD. Included is troubleshooting and repair of equipment associated with high vacuum reactors and the associated facility and safety equipment. Assisting and leading recovery and reloads of the reactor. Installation and / or modification as well as repair and troubleshooting of auxiliary equipment associated MoCVD systems and other facility support equipment. This includes cryopumps, local water chillers, liquid nitrogen delivery systems, but is not limited to: Repair and troubleshooting of electronic equipment. Repair and troubleshooting of HVAC units. Mechanical repairs on various types of equipment. Performing all types of plumbing type functions. Assisting in facility layout and modification.  Specialize in repairing various reactor equipment during downtime; also do preventive maintenance on the reactors within a routine schedule. Repair of cells, furnaces, pumps and other various equipment to service the machines during downtime. Assist and specialize in recovery and reload during maintenance cycles of the reactor according to Standard Operating Procedures (SOP’s) for the reactors. Troubleshoot (investigation) and perform simple to advanced repairs and maintenance on reactors. Ensure in system evaluation and preventive maintenance reporting. Specialize in recovery and reload during maintenance cycles of the reactor. Recommend spare parts stock. Understand and follow the process flow within the MoCVD production environment. Organize and sort information using the available computer software. Assist in initial and continued training of all maintenance personnel.   . Show less



Air Products

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Principle Research Engineer

  • May 2012 - Feb 2013

  Assist in the development of new chemical structures, installation of new Applied Materials Cvd tools including P&Id and Hazard Reviews. Class 1000 Clean room upkeep and safety awareness. Team lead on construction and facilities implementation, operation, maintenance, Process control of all DOEs on current tools. Process Engineer for the Chemical Waste Disposal Equipment. Assist in the development of new chemical structures, installation of new Applied Materials Cvd tools including P&Id and Hazard Reviews. Class 1000 Clean room upkeep and safety awareness. Team lead on construction and facilities implementation, operation, maintenance, Process control of all DOEs on current tools. Process Engineer for the Chemical Waste Disposal Equipment.



Veeco

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Sr. MOCVD Field Service Engineer Technical Support

  • Dec 2009 - Jun 2012

  New tool installation and support of all MOCVD epitaxial reactors sent to customer sites. This includes all the hardware and software installation, PLC programming. Member of the Technical Support Department, Travel to customer sites for new installation, preventive maintenance and equipment failures to minimize their downtime. Assist other FSE's out in the field with questions on parts, instruction or software related issues. I am able to read schematics, blueprints and method instructions for upgrades in customer tools. Show less



Texas Instruments

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Engineering Technician

  • Jun 2007 - Jul 2009

  Worked in a Class 100 Clean room. On-call for production needs. Scheduled and completed all maintenance required for Metal Thin film coating and deposition tools and high temperature furnaces in Chemical Vapor Deposition, including Perkin Elmer, MRC, and Novellus. Monitored SPC charts for production. Trained Employees on operation and maintenance of each tool. Chemical wet-etch of Indium Phosphide wafers. Replaced Quartz and silicon Nitride tubes and re-qualed for production Replaced chemicals and gas cylinders, disposing of chemical waste. Safety committee and emergency response member. Show less



T-Networks Inc

• Associate Epitaxial Engineer

  • Jan 2001 - Nov 2006

  Worked in a Class 100 clean room. Setup, calibration and qualification of semiconductor fab equipment. Wrote process instructions for ISO9000. Developed and monitored SPC charts. Scheduled and completed all maintenance required. Trained fellow employees on operation and maintenance of each tool. Operated and maintained all Front-end Emcore MOCVD Epitaxy reactors and partner tools including Xray diffraction, SEM, PL. Chemical wet-etch of Indium Phosphide wafers. Handled all products in my area. Continuously worked on process improvements. Replaced chemicals and gas cylinders disposing of chemical waste. Safety committee and emergency response member. Hazmat/Hazwoper 40hr hours of training. Show less



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Senior Technical Associate

  • Jan 2000 - Jan 2001

  Worked in a Class 100 clean room. Setup, calibration and qualification of semiconductor fab equipment. Wrote process instructions for ISO9000. Developed and monitored SPC charts. Scheduled and completed all maintenance required. Trained fellow employees on operation and maintenance of each tool. Operated and maintained all Front-end Emcore MOCVD Epitaxy reactors and partner tools including Xray diffraction, SEM, PL. Chemical wet-etch of Indium Phosphide wafers. Handled all products in my area. Continuously worked on process improvements. Replaced chemicals and gas cylinders disposing of chemical waste. Safety committee and emergency response member. Show less



Diamonex Inc

• Research Technician

  • Nov 1994 - Jan 2000

  Worked in a Class 1000 clean room. Maintain and operation of vacuum chambers developing thin film protective coatings. Assisted engineering in new and improved product research. Handled all products through each tool in my area. Worked in a Class 1000 clean room. Maintain and operation of vacuum chambers developing thin film protective coatings. Assisted engineering in new and improved product research. Handled all products through each tool in my area.