Experience

Coworth Park

• Hospitality
• 1 - 100 Employee

• Food & Beverage Service Manager

  • Sep 2022 - Present

• Food & Beverage Supervisor

  • Sep 2021 - Sep 2022

• Waiter

  • Jul 2017 - Sep 2021



Little Dudley House

• Restaurant Manager

  • Jul 2015 - Sep 2015

  - Hold daily briefings to inform the staff of the service ahead along with any changes to the service that needs to be noted- Ensuring the highest quality of food and beverage service- Ensuring Health & Safety and also hygiene procedures & standards are maintained- Having an in-depth knowledge of all menus- Responsible for training & developing restaurant staff- Dealing with and resolving customer complaints- Maximising all business opportunities to drive sales- Liaising with Head Chef to ensure efficient food service- Advising customers on wine selection- Liaising with Head Chef to discuss and develop the menu- Overseeing client bookings & reservations- Organising the daily and weekly roots for the Restaurant staff- Ability to create a great atmosphere & be a inspirational host- Monitoring sales and then writing informative reports for the restaurant owners Show less

• Chef De Rang

  • Feb 2012 - Jul 2015

  - Providing a warm and welcome for customers- Recieve food & drink orders & serve customer requests to the standard required.- Building relationships with regular customers- Ensure timely delivery of all food & beverage items to customers- Understand menu content and keeping myself as well as customers up to date with any changes- Up selling and making recommendations from the menu if requested- Answer guests queries in a polite and helpful manner - Clearing cutlery and dishes away from tables- Crumbing down tables- Doing check back of tables to see if they are enjoying their meals and service- Relaying, preparing and setting tables for the next guests- Dealing with all cash handling & credit card payment procedures- Carrying out great housekeeping duties Show less