Experience

AdvisoryCloud

• United States
• Business Consulting and Services
• 500 - 600 Employee

• Advisor

  • Jan 2020 - Present



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Chief Operating Officer

  • Sep 2019 - Present



Subway

• Phoenix, Arizona Area

• Director of Operations

  • May 2013 - Present

  Administered all aspects of operations and marketing, including facilities management and Human Resources subjects. Innovating new direction for sales growth and expansion by designing local store marketing and guerrilla marketing strategies. Supported peers and restaurant managers in building a strong culture around the company standards. Execute the operating plan which has stated objectives for Operations, Human Resources, Marketing and Profitability. Lead peers and managers to set and achieve goals on a monthly, quarterly and annual basis.



Jamba

• United States
• Food and Beverage Services
• 700 & Above Employee

• Director Of Operations & Marketing

  • Mar 2009 - Dec 2012

  Responsible for all aspects of company operations, marketing, facilities and Human Resources. Innovated new directions for sales growth and franchise expansion by directing local store marketing and guerrilla marketing strategies. Supported district managers and regional training managers in building a strong culture around Brand standards.Compiled annual operating plan consisting of resource management for operations, Human Resources, and marketing dedicated to meeting the objective of optimizing both profit and product. Supervised and trained all district managers with emphasis on setting and meeting specified goals on annual, quarterly, and monthly basis.

• District Manager

  • Jul 2005 - Mar 2009

  Built a strong team of managers with focus on personal ownership and accountability. Maintained strong presence at locations through supervision and relationship building with all team members, ensuring each manager is an asset to the team. Designed annual operating plan including operations, human resources, facilities maintenance & budgeting then executed flawlessly with emphasis on profitability. Worked closely with corporate marketing team to design local marketing plans that complimented the national marketing plan to ensure growth in brand awareness and district sales.

• Area General Manager

  • Jul 2003 - Jul 2005

  Turned around locations that had been established for five years and revamped store culture, management style, and customer service to drive sales and satisfaction to new levels. Ensured highest standards of operations through overseeing hiring, training, scheduling, ordering, and guaranteeing cleanliness and product quality. Interacted with customers to build strong brand royalty and personally experience concerns and expectations. Built strong teams based on core values of integrity, fun, balance and respect.