Experience

Johns Hopkins Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Tech Analyst

  • Sep 2017 - Present



The IT Link LLC

• United States
• Computer and Network Security
• 1 - 100 Employee

• Junior System Administrator | Senior Helpdesk Tech.

  • Sep 2016 - Sep 2017

  Manipulate AD, File and Exchage permissions and configurations within VM Host environments, Troubleshoot hardware and software issues for client and server machines, Design new network infastructures for new and existing clients, on-call emergency assistance for mission critical services, installation of new/replacement network equipment and cabling, liaison between clients and vendors Manipulate AD, File and Exchage permissions and configurations within VM Host environments, Troubleshoot hardware and software issues for client and server machines, Design new network infastructures for new and existing clients, on-call emergency assistance for mission critical services, installation of new/replacement network equipment and cabling, liaison between clients and vendors



Mid-Atlantic Managed Services Inc

• Computer Networking Products
• 1 - 100 Employee

• Help Desk Technician

  • Aug 2013 - Aug 2016

  Assisting clients with issues pertaining to hardware and software malfunctions, network assessments and recommendations, minor server tasks with AD and exchange, system backups, server maintenance, on-call emergency assistance for mission critical services, installation of new/replacement network equipment and cabling, liaison between clients and vendors Assisting clients with issues pertaining to hardware and software malfunctions, network assessments and recommendations, minor server tasks with AD and exchange, system backups, server maintenance, on-call emergency assistance for mission critical services, installation of new/replacement network equipment and cabling, liaison between clients and vendors