Experience

Versatile Software Systems - Chiropractic Management Software

• United States
• Software Development
• 1 - 100 Employee

• Associate

  • Sep 2013 - Present

  - Provide support For Chiropractic clinics nationwide using VersaSoft CHIRO Practice Management Software clients for all inbound/outbound calls & emails using telephone & remote desktop software to resolve problems - Trained clients on the use of the software including Medical Billing, Physician Chart Notes, Insurance Coverage, Ledgers, appointment setting, & medical reporting - Well versed in medical billing terminology including CPT Codes, ICD-10, and CMS 1500(HCFA) - Test new software releases to assure proper functionality - Create email announcements explaining new features including & creating how-to videos for each feature - Standard IT work (Setting up networks, problem-solving network connectivity issues, installing software, connecting Printers) - Obtain customer signature on closing paperwork using fax & e-sign documents Strong presentation & demonstration skills - Present Live 1-on-1 Demos through remote desktop software & telephone Identify client needs & suggest appropriate products/services - Build long-term, trust-based relationships with clients - Developed and currently maintain the website for the company on a regular basis - Knowledgeable in SEO ranking



Arizona Diamondbacks

• United States
• Spectator Sports
• 400 - 500 Employee

• Youth Jersey Program Associate - Community Affairs

  • Jan 2019 - Apr 2019

  • Worked with Community Affairs to fulfill orders for 114 little leagues across the state of Arizona. • Responsible for ensuring the correct amount of jerseys are given to each team in each league. • Assist in logistics of transfer of uniforms from warehouse to delivery. • Worked with Community Affairs to fulfill orders for 114 little leagues across the state of Arizona. • Responsible for ensuring the correct amount of jerseys are given to each team in each league. • Assist in logistics of transfer of uniforms from warehouse to delivery.