IT Manager

• Feb 2019 - Present

Day to day running of the internal IT systems for staff and also assisting customers with networking and hardware issues. Network installations and configurations, Server upgrades and maintenance. Email and Telephone support. Also remote working support. VPN, RAS Clients, Active Directory and Azure. Group Policy and Security Groups. SharePoint and Office 365 deployment and support. Day to day running of the internal IT systems for staff and also assisting customers with networking and hardware issues. Network installations and configurations, Server upgrades and maintenance. Email and Telephone support. Also remote working support. VPN, RAS Clients, Active Directory and Azure. Group Policy and Security Groups. SharePoint and Office 365 deployment and support.

Senior IT and AV analyst

• Apr 2014 - Jan 2019

Supporting faculty and students with everyday issues, windows, mac and linux. Also telecomms and AV issues. Around the central London campus and University College Hospital Buildings and Rooms. Supporting faculty and students with everyday issues, windows, mac and linux. Also telecomms and AV issues. Around the central London campus and University College Hospital Buildings and Rooms.

IT Guru

• Jun 2013 - Mar 2014

IT Support Specialist

• Jan 2012 - Apr 2013

2nd Line IT support for the Hertfordshire County Schools network 2nd Line IT support for the Hertfordshire County Schools network