Experience

Wayland Baptist University

• Higher Education
• 300 - 400 Employee

• Textbook Coordinator, Website Manager

  • May 2006 - Present

• External Campus Textbook Manager

  • Jul 2013 - Aug 2017

  I maintain communication with six of our sister sites insuring all their needs and inquiries are met. Four times a year I assist each campus in preparing for their terms. These duties are included but are not limited to: -Ensuring each campus provides the correct textbook for the courses offered in accordance with the Approved Textbook List. -Order the provided texts for each campus as well as update all prices each semester -Make sure all paperwork concerning invoices have… Show more I maintain communication with six of our sister sites insuring all their needs and inquiries are met. Four times a year I assist each campus in preparing for their terms. These duties are included but are not limited to: -Ensuring each campus provides the correct textbook for the courses offered in accordance with the Approved Textbook List. -Order the provided texts for each campus as well as update all prices each semester -Make sure all paperwork concerning invoices have been paid. -Assist the campuses with any and all discrepancies as well as work to resolve said discrepancies -Tailor an End of Term report for the campuses breaking down sales and returns for each semester. -Submit a Discrepancy Report for each semester based on the findings from the EOT -Work with each campus to return texts not used for the next semester. -Work to clear off any paperwork involving returns. (ie) Credit Memos or Outstanding Credits. -Assist in training new employees of the bookstore at our sister sites to ensure they are preforming their tasks accurately. -Assist with auditing each campus once a year. -Aid the Virtual Campus Manager during the heavy order season. (for specifics please see my previous job title) -Responsible for any and all merchandise related orders over the website. -Provide assistance/duties for any other bookstore related tasks at our main location.

• Virtual Campus Textbook Manager

  • May 2006 - Jun 2013

  Responsibilities include but are not limited to: -Preparing the course terms for Virtual Campus as well as six other campuses housed at the main site four times a year. -Communicating with each professor to ensure the correct text for each course is available. -Resolve any discrepancies that may occur with students or professors over their course(s). -Ensure timely and accurate processing of online textbook orders to students and faculty. -Manage and oversee textbook orders for… Show more Responsibilities include but are not limited to: -Preparing the course terms for Virtual Campus as well as six other campuses housed at the main site four times a year. -Communicating with each professor to ensure the correct text for each course is available. -Resolve any discrepancies that may occur with students or professors over their course(s). -Ensure timely and accurate processing of online textbook orders to students and faculty. -Manage and oversee textbook orders for multiple external campuses. -Process invoices for payment ensuring billing procedures are following accurately. -In partnership with other store management, oversee customer service operations of the store, ensuring exceptional service is provided. -Manage inventory closely within the store and evaluate stock needs. -Acquire necessary materials to ensure adequate marketing is done in the store to promote items. -Responsible for managing student workers as well as maintaining up keep on the store. -Directly oversee student workers in the music department verifying sensible order decisions are made to have the most optimal music selection for our customer base.



2003-2007 Wayland Baptist University

• Bookstore Student Worker

  • Nov 2003 - May 2006

  Responsible for preparing invoices for payment, running the cash register, copying papers, filing, entering information into Excel and Word, running errands Responsible for preparing invoices for payment, running the cash register, copying papers, filing, entering information into Excel and Word, running errands



Texas Department of Transportation

• United States
• Government Administration
• 700 & Above Employee

• Maintenance Worker

  • May 2005 - Aug 2005

  Responsible for picking up trash on the street, operating light machinery, mixing and pouring hot mix, repairing major/minor road conditions 2002; Responsible for cleaning and maintaining upkeep of the church, general maintenance Responsible for picking up trash on the street, operating light machinery, mixing and pouring hot mix, repairing major/minor road conditions 2002; Responsible for cleaning and maintaining upkeep of the church, general maintenance