Experience

Genesis Business Systems

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Software Engineer

  • Nov 2012 - Present

  Top Secret Security Clearance - Active Lead a team in the development and update of Air Force mission critical software TAPS PC (Tactical Analysis and Production Software). TAPS is a 3-D graphical simulation application used to build air missions for planning and analysis by the intelligence community. TAPS is written in C++/MFC utilizing OpenGL, Presagis’ Vega Prime API (COTS 3D Simulation API), DTED (Digital Terrain Elevation Data), and other API’s. Updated and replaced the existing legacy code base to modern standards. • Promoted to Project Lead. Implemented Scrum/Agile practices. • Ported TAPS from a 32-bit application to a 64-bit application. Updated TAPS’ core graphics from Vega Prime 1.2 to 5.0. • Corrected and mitigated security issues identified by HP Fortify. • Participated in the development of a C# WPF UI Prototype utilizing MVVM for the next generation of TAPS. • Vega Prime API Certification Show less



Ohio Air National Guard

• Armed Forces
• 500 - 600 Employee

• Aircrew Flight Equipment & Combat Arms Instructor

  • Feb 1988 - Oct 2012

  • Participated in multiple deployments to the Afghanistan, Asia and the Middle East. • Participated in multiple deployments to the Afghanistan, Asia and the Middle East.



SystemTec

• IT Services and IT Consulting
• 1 - 100 Employee

• Web Systems Support Programmer – Analyst II

  • Oct 2010 - Sep 2011

  Provided tier II support for the company’s custom and web applications working with Window XP, Windows Server 2003, Zlinux, and mainframe environments. Resolved issues with WebSphere, Novell servers, and telephony issues. Tasked with creating monitors and alarms using UNIX shell scripts and tools such as Nagios as well as automating process using Visual Basic. Reviewed code in Java and SQL before and after code moves utilizing Eclipse, SQL Developer, and custom build control systems. Monitored and investigated MS Exchange issues. • Automated system startup and recovery of company’s WebSphere applications reducing manual labor by almost 90%. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• APS ISP Production Support

  • Jan 2006 - Nov 2009

  Supported client’s implementation and operation of Convergys’ software solutions. Filled a database and system administration role (Oracle, UNIX, Solaris) from an application perspective. Customized software utilizing Perl, UNIX shell scripts, C#, C/C++, Java, JavaScript, SQL, PL/SQL, MYSQL, Visual Studios, GCC, TOAD, and SQL Developer. Created and generated billing reports. Completed application patch installations. Provided tier II production support. Created and maintained process documentation utilizing MS SharePoint, Wiki Pages, Lotus Notes, and MS Office Products. Coordinated with clients to ensure their issues were reviewed, investigated, and resolved in within a contractual timeframe. Developed and promoted positive client relationships.• Lead a project to stress and performance test T-Mobile’s implementation of the Infinys billing solution.• Developed a system to monitor and correct transaction errors for nTelos’ billing operations, reducing errors by 85%. • Automated the Embarq billing validation process, which reduced the manual manipulation by 75%. Show less

• Client Support Center - Associate & Intern

  • May 2002 - Jan 2006

  Managed critical issues and outages by investigating and directing company resources toward the resolution of customer issues (tier I production support). Administered security scripts. Utilized CRM systems that tracked and ensured clients problems were resolved. Created and maintained reports using SQL (Oracle), Perl, Crystal Reports, and internal information systems. Developed process documentation. Developed, maintained and updated Lotus Notes databases using Domino.• Utilizing web base technologies such as MySQL and PHP, I contributed to the development and implementation of process management system.• Improved team performance by developing monitors and reports across multiple management tracking systems.• Part of a team to design and implement a web based on-call tracking system to replace a legacy Lotus Notes databases and applications. Show less



Miami University

• United States
• Higher Education
• 700 & Above Employee

• Computer Labs Supervisor

  • May 2001 - May 2003

  Supervised the operations of three computer labs and 65 personnel. Managed payroll and scheduling. Assisted in trouble shooting of computers, networks, and printers. Interacted with customers to resolve their issues with Windows NT thru Windows XP and Mac OS X. Provided technical assistance for MS Visual Studios, C/C++, Dream Weaver, Photoshop, Minitab, Mathematcia, MS Office, and AutoCAD. • Promoted to Lab Supervisor Supervised the operations of three computer labs and 65 personnel. Managed payroll and scheduling. Assisted in trouble shooting of computers, networks, and printers. Interacted with customers to resolve their issues with Windows NT thru Windows XP and Mac OS X. Provided technical assistance for MS Visual Studios, C/C++, Dream Weaver, Photoshop, Minitab, Mathematcia, MS Office, and AutoCAD. • Promoted to Lab Supervisor



Tenneco Automotive

• Projet Intern

  • 1999 - 2000

  Worked on special projects to fulfill company needs. Managed the quality of raw materials and finished automotive dampening parts to insure the products were able to meet company standards. • Designed a database (MS Access) and interface (MFC) to track deficient material to minimize waste and maximize profits. • Designed and built a database (MS Access) and interface (MFC, ADO) to manage and control work instructions. • Resolved computer communication conflicts between legacy applications. Show less