Experience

Blue Line Distribution Ltd

• Canada
• Truck Transportation
• 1 - 100 Employee

• Ontario Region Dispatch & Warehouse Manager

  • Aug 2020 - Present



Canadian Flatbeds Limited

• Canada
• Truck Transportation
• 1 - 100 Employee

• Account Executive & Manager of Special Projects (Flatbed/Oversize/Overweight)

  • Aug 2019 - Aug 2020

  Evaluation and procurement of new and existing business prospects; Understanding client objectives, challenges, concerns and offer effective solutions to onboard customers seamlessly with dispatch operations, producing alignment of expectations with the service delivery. Introduce Corporate brand profile to a variety of social media platforms, manage content with an emphasis on showcasing fleet equipment diversity & capabilities, as well as support a corporate culture of youthful energy and inclusion. Co-ordinate with multiple internal departments to roll-out and maximize ROI of new Transportation Management Software (TMS) functionality.



Blue Line Distribution Ltd

• Canada
• Truck Transportation
• 1 - 100 Employee

• Ontario Region Dispatch & Warehouse Manager

  • Oct 2018 - Aug 2019

  Oversee daily dispatch functions including scheduling and routing of drivers, discussing pick up & delivery requirements with customers, and co-ordinate resources with outbound and inbound dispatch staff. Responsible for the compliance of MTO & DOT driver & equipment safety regulations, optimizing delivery routes, as well as safe and efficient handling of freight for cross dock and warehousing activites Oversee daily dispatch functions including scheduling and routing of drivers, discussing pick up & delivery requirements with customers, and co-ordinate resources with outbound and inbound dispatch staff. Responsible for the compliance of MTO & DOT driver & equipment safety regulations, optimizing delivery routes, as well as safe and efficient handling of freight for cross dock and warehousing activites



F1 Freight Systems Inc.

• General Manager

  • Feb 2015 - Sep 2018

  General Manager (2015 – 2018)Responsible for the collaboration between multiple business units, leading a team of 50+ associates including administrative support, sales, drivers, compliance and operational team members; Provided leadership for planning, delivery, and execution of all present and future projects. Accountable for team development, performance management, and all required deliverables Established a highly dynamic work environment that facilitated innovation through continuous engagement with team members, and optimizing synergies within and beyond the organisation  Monitored and maintained accurate improvement opportunities, delivered solutions, and advanced operational efficiencies through technology Developed business strategies and framework through analysis, implementing processes and planning initiatives Evaluated systems to support customer service and operational goals, and reconfigured as required to maximize efficiency  Negotiated contracts directly with customers; Validated and communicated progress through KPI monitoring, while making operational adjustments as required to ensure optimal customer experience Procurement of fleet equipment with an emphasis on innovative technology, safety, environmental sustainability, and durability which decreased operational costs and increased ROI Sourcing of third-party vendors, with an emphasis on adding value to business activities including preventative maintenance programs for equipment, and optimal E-log and in-cab communications between dispatchers, drivers, and customers Ability to anticipate future developments or potential issues, planning for and preventing such occurrences Responsible for providing a productive, and efficient working space for all employees, ensuring proper health, safety, and security procedures by employees, contractors and visitors; Developed a strong culture of safety and compliance of all government, industry, and company regulations

• Operations Manager

  • Jan 2010 - Feb 2015

  Facilitated day-to-day functions of various departments including administrative support, maintenance, dispatch, & driver interaction with operations Established processes and implementation to ensure effective collaboration between safety & compliance, dispatch, and warehouse operations staff, including load maximization & optimal scheduling with vendors for maximum up-time and capacity availability  Directed dispatch operations with emphasis on effective communication and updates to customers and drivers through creative processes and innovative technology  Managed conflict resolution amongst stakeholders, minimizing driver turnover while increasing new driver acquisitions  Managed a dedicated work-group handling storage, pick-and-pack, shipping/receiving, and assembly line production activities for third-party warehouse customers as well as an independent linehaul cross dock facility  Implementation of procedures and accreditation from industry preferred programs including CTPAT, PIP and Smartway Transportation Partnership Creation and implementation of automated processes and training resources for staff related to ACE and ACI manifests for cross border freight, including FAST, Customs Self-Assessment (CSA) and In-Bond shipments  Collaborated with software partner to create a highly focused system to automate basic and complex operational processes to increase work flow and expose additional capacity

• Dispatch Coordinator

  • Jan 2005 - Jan 2010

  Responsible for ensuring that all transportation of freight was handled efficiently, arrived on time, and met all regulatory compliance requirements while satisfying customer expectations  Coordinated and communicated driver trip scheduling, provided customers timely updates on shipments, adjusted truck schedules as required due to a wide variety of variables  Identified and established freight lanes based on customer requirements, profitability, and consistency  Negotiated rates for LTL and TL shipments to and from USA, and across CanadaDeveloped relationships with new and existing customers across a variety of conveyance including van, refrigerated and flatbed equipment

• Warehouse Manager

  • Jan 2003 - Jan 2005

  Planning and coordinating the safe, secure and efficient loading, handling, and unloading of inbound and outbound linehaul freight for TL and LTL shipments  Worked directly with dispatch, customer service departments, drivers, sales and billing managers to meet and exceed customer requirements Train and supervise new employees on safety and compliance procedures and proper operation of material handling equipment

• Warehouse Associate & Office Administrator

  • Dec 1999 - Jan 2003