Business Development Officer

• Sep 2023 - Present

Drummer

• Aug 2023 - Present

Partner Manager

• May 2023 - Aug 2023

Psychedelic Marketing Consultant

• Mar 2023 - Jun 2023

Account Executive

• Aug 2022 - Mar 2023

Loss Mitigation Specialist

• Jan 2022 - Jul 2022

Outbound collections and inbound service throughout the day. There was a major focus on bringing customers current on their mortgage. Short of that, I helped review options to avoid foreclosure. This included collecting the required documents, setting up payment plans, and communicating the next steps to the customers. Outbound collections and inbound service throughout the day. There was a major focus on bringing customers current on their mortgage. Short of that, I helped review options to avoid foreclosure. This included collecting the required documents, setting up payment plans, and communicating the next steps to the customers.

Chat Agent

• Jun 2019 - Aug 2021

Major focus on solving customer problems quickly to create sales. Ability to prioritize and resolve three active chats and two inbound emails at once. Concise communication, pattern recognition, and a deep understanding of evolving backend systems are a must.

Gear Advisor

• Aug 2017 - Jun 2019

This was an elite sales team focused on building one on one client relationships and managing a book of business. A deep knowledge of instruments and sound equipment was required to solve customer issues. Key skills included building rapport quickly on outbound calls to create customer loyalty. This role required strong organizational skills, the ability to multitask, and maintain customer relationships.

Sales Representative

• Mar 2017 - Aug 2017

Inbound sales of musical equipment. The ability to solve client problems and turn service calls into sales, build rapport, and upsell were all essential to this role.

Drummer

• May 2013 - Aug 2017

Sales Representative

• Nov 2014 - Feb 2017

This role required an extensive knowledge of how the housing market works, assist clients in paying off debts, understand how to create an effective budget, and meet a quota for sales every week. This role required an extensive knowledge of how the housing market works, assist clients in paying off debts, understand how to create an effective budget, and meet a quota for sales every week.