Experience

Chicago 2016

• United States
• Spectator Sports
• 1 - 100 Employee

• Athlete Relations

  • Apr 2008 - Oct 2009

  working on getting Chicago chosen as the final city in the Olympics of 2016. Managed relationships with athletes including Olympians and Paralympians working on getting Chicago chosen as the final city in the Olympics of 2016. Managed relationships with athletes including Olympians and Paralympians



Verizon/MCI

• Contact Center Sales

  • Feb 2005 - Dec 2008

  Drove corporate revenue, with direct sales responsibility for VZ’s Contact Center Services network based products as well as premise based offering. The positions involves selling, in a sales overlay environment, network based or premised based contact center solutions and managed services. It includes pre-sales analysis of customer requirements, determination of integration requirements to existing customer systems, and presentation of customer solutions. • Familiar with selling Genesys… Show more Drove corporate revenue, with direct sales responsibility for VZ’s Contact Center Services network based products as well as premise based offering. The positions involves selling, in a sales overlay environment, network based or premised based contact center solutions and managed services. It includes pre-sales analysis of customer requirements, determination of integration requirements to existing customer systems, and presentation of customer solutions. • Familiar with selling Genesys, Intervoice, Nuance, Verint, as well as other contact center solutions. • Expertise in selling routing, advanced toll free, customer care applications and associated systems. Show less Drove corporate revenue, with direct sales responsibility for VZ’s Contact Center Services network based products as well as premise based offering. The positions involves selling, in a sales overlay environment, network based or premised based contact center solutions and managed services. It includes pre-sales analysis of customer requirements, determination of integration requirements to existing customer systems, and presentation of customer solutions. • Familiar with selling Genesys… Show more Drove corporate revenue, with direct sales responsibility for VZ’s Contact Center Services network based products as well as premise based offering. The positions involves selling, in a sales overlay environment, network based or premised based contact center solutions and managed services. It includes pre-sales analysis of customer requirements, determination of integration requirements to existing customer systems, and presentation of customer solutions. • Familiar with selling Genesys, Intervoice, Nuance, Verint, as well as other contact center solutions. • Expertise in selling routing, advanced toll free, customer care applications and associated systems. Show less


Avaya
• United States
• IT Services and IT Consulting
• 700 & Above Employee
• Call Center Specialist

  • 1979 - 2001

Avaya / Lucent
• United States
• Staffing and Recruiting
• contact center specialist

  • 1979 - 2001

AT&T
• United States
• Telecommunications
• 700 & Above Employee
• Call Center Specialist

  • 1979 - 1997