Chris Rickey

Client Engagement Specialist at Insight Sourcing Group at Insight Sourcing Group
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Location
GE

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Nick Damato

Chris is a skillful, dedicated worker and team member. He has a tenacity to identify issues and take them on to resolve and improve how organizations perform. Chris is excellent in speaking with prospective clients and becoming a trusted advocate for them in a short amount of time with his communication style and ability to satisfy their requests. I believe Chris would be an asset to any organization he joins.

Steve Baxter

Chris is the guy you want on your team. He's diligent, hard working, a team player, professional, competent, and I could go on. He's also equipped with the best possible sense of humor. An asset to any sales development team, Chris understands precisely what he's doing, how to engage with prospects, and qualify deals through to the sales channel. His results speak more for him than I ever could and I would have no hesitation in hiring Chris again.

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Credentials

  • Certified Scrum Master
    Scrum Alliance
    Oct, 2014
    - Sep, 2024
  • Net Promoter Certification
    Satmetrix
    Jan, 2012
    - Sep, 2024

Experience

    • Client Engagement Specialist at Insight Sourcing Group
      • Mar 2018 - Present

      Insight Sourcing Group is the premier management consulting firm focused exclusively on strategic sourcing and procurement-related services in North America. Founded in 2002, the firm works with senior executives and procurement leaders to accelerate strategic sourcing savings, increase spend visibility, provide category intelligence, and implement procurement best practices. With hundreds of corporate and more than 50 private equity clients, Insight Sourcing Group has developed a reputation for delivering big impact. Typical client results include up to a 30% EBITDA improvement, 842% first-year return on investment, and project payback in less than 90 days. Insight Sourcing Group has also developed a market-leading spend visibility technology called SpendHQ™ which provides on-demand spend visibility to drive strategic sourcing results & on-going analytics to measure performance and compliance. ISG Energy works side by side with clients to develop a custom energy profile for their business and to tailor a procurement and risk management strategy to meet their specific goals and budget targets. Our team of experts then execute the strategy through our disciplined process while providing clear recommendations and reporting throughout the engagement. Inc. Magazine has ranked Insight Sourcing Group among the fastest growing private companies in America every year since 2008, making Insight Sourcing Group one of the few firms to be listed seven years in a row. Insight Sourcing Group was also recently named the #1 Boutique Consulting Firm in the US and the #2 Most Innovative Consulting Firm by Vault.com.

    • Software Development
    • 1 - 100 Employee
    • Sales Executive, Billing and Payments Group
      • Feb 2017 - Mar 2018

      Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving the financial services industry, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving the financial services industry, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization.

    • United States
    • Insurance
    • 700 & Above Employee
    • Inside Sales & Sales Operations Manager
      • Sep 2015 - Oct 2016

      Assurant helps people protect what matters most to them, offering protection products and services that safeguard against risk. With a strong commitment to service, sophisticated technology and an array of flexible tools, we build solutions that consumers can depend on. Assurant helps people protect what matters most to them, offering protection products and services that safeguard against risk. With a strong commitment to service, sophisticated technology and an array of flexible tools, we build solutions that consumers can depend on.

    • Australia
    • Retail
    • Account Development Specialist
      • Aug 2014 - Sep 2015

      VersionOne helped pioneer the agile management tool in 2002 way before it was the cool thing to do in the software development market. Today we remain the only enterprise software company that has been 100% dedicated to agile life cycle management since day one. VersionOne helped pioneer the agile management tool in 2002 way before it was the cool thing to do in the software development market. Today we remain the only enterprise software company that has been 100% dedicated to agile life cycle management since day one.

    • Retail Office Equipment
    • Business Development Representative
      • Nov 2012 - Aug 2014

      Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Satmetrix had been advancing the field of customer experience through software, data, and expertise for more than 15 years. We co-created the Net Promoter Score®, the most respected measure of customer experience and only proven predictor of growth. We have spent the years since its introduction in 2003 refining and battle-testing best practices for improving the customer experience; our software puts our expertise into practice.

    • IT Services and IT Consulting
    • Account Executive
      • Nov 2009 - Oct 2012

      Ariba is rethinking how work gets done in this new, digital economy. It is more critical than ever that your business adapts. How you manage your supply chain – your supplier relationships, your transactions, the business you need to do with your suppliers – is no exception. Ariba is rethinking how work gets done in this new, digital economy. It is more critical than ever that your business adapts. How you manage your supply chain – your supplier relationships, your transactions, the business you need to do with your suppliers – is no exception.

    • Software Development
    • Migration Specialist
      • Apr 2004 - Mar 2009

      Sage helps drive today’s business builders with a new generation of solutions to manage everything from money to people. Our social and mobile technology provides live information so you can make fast, informed decisions anytime, anywhere in the world. We support our business builders for life by offering choice, support, expertise, and innovation. We champion your causes and provide world-leading advice and support when you need it most. Sage helps drive today’s business builders with a new generation of solutions to manage everything from money to people. Our social and mobile technology provides live information so you can make fast, informed decisions anytime, anywhere in the world. We support our business builders for life by offering choice, support, expertise, and innovation. We champion your causes and provide world-leading advice and support when you need it most.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Associate
      • Mar 2004 - Nov 2004
    • Inside Sales Representative
      • Apr 2002 - Dec 2003

      ProBusiness Services was a provider of outsourced employee administrative services for large employers providing payroll, payroll tax filing, and benefits administration. ProBusiness Services was a provider of outsourced employee administrative services for large employers providing payroll, payroll tax filing, and benefits administration.

Education

  • Mercer University - Stetson School of Business and Economics
    MBA, Management
    1997 - 1999
  • Troy University
    BS, Psychology, Business Administration
    1989 - 1991
  • Dunwoody High School
    1980 - 1985

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