Chris Protopapas

Online Support Specialist at PAQ
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Experience

    • Ireland
    • Information Services
    • 1 - 100 Employee
    • Online Support Specialist
      • Sep 2021 - Present

    • IT Manager
      • May 2021 - Aug 2021

      ● Assisting clients with hardware and software diagnosis ● Recommending relevant upgrades for clients products ● Migration of Windows environments to cloud VM’s(P2V) ● Creation of smart contracts on blockchain ● Assisting clients with hardware and software diagnosis ● Recommending relevant upgrades for clients products ● Migration of Windows environments to cloud VM’s(P2V) ● Creation of smart contracts on blockchain

    • IT Manager
      • Dec 2015 - Mar 2021

      Responsibilities: • Liaise with customers • Advise on upgrades and backup systems • Monitor networks • Setup/Recover new pc/servers • Setup VoIP systems • Setup wireless mesh networks Responsibilities: • Liaise with customers • Advise on upgrades and backup systems • Monitor networks • Setup/Recover new pc/servers • Setup VoIP systems • Setup wireless mesh networks

  • Consulting
    • South Africa
    • IT Manager | Developer
      • Jun 2014 - Nov 2015

      Responsibilities: • Network Installation and System Maintenance • Computer Maintenance and Repairs • Software Development • Software design for android • Software design for IOS • Software design for restaurant menu’s on tables (IPad and Android) Responsibilities: • Network Installation and System Maintenance • Computer Maintenance and Repairs • Software Development • Software design for android • Software design for IOS • Software design for restaurant menu’s on tables (IPad and Android)

    • IT Manager | Developer | Web Designer
      • Mar 2002 - May 2014

      Responsibilities: • Network Installation and System Maintenance • Software Development • Computer Maintenance and Repairs • Web Design Responsibilities: • Network Installation and System Maintenance • Software Development • Computer Maintenance and Repairs • Web Design

    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Senior System Analyst | Manager of Embossing
      • Nov 1999 - Jan 2002

      Responsibilities: • To run, maintain and develop the credit card system • Training of staff on system-related matters, i.e. installing, pre-maintenance, maintenance, repairs, upgrading and troubleshooting of hardware and software relating to computers • Retrieval of cards from the safe • Overseeing the generation of pin mailers • Overseeing embossing of cards • Verifying correct packaging of embossed cards and sign off the collection of cards • Ensuring pins are mailed to customers

    • IT Technician
      • Mar 1998 - Oct 1999

      Responsibilities: • Dealing with customer queries • General computer Services • Hardware and Software upgrades • Computer Maintenance and Repairs • Sales of Computer Equipment Responsibilities: • Dealing with customer queries • General computer Services • Hardware and Software upgrades • Computer Maintenance and Repairs • Sales of Computer Equipment

Education

  • Boston House College
    B.Sc Computer Science (Honours), Information Technology
  • Sacred Heart College
    Higher Level - Leaving Certificate, Joint Matriculation Board

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