Orientation Manager

• Mar 2022 - Present

Implementation Consultant

• Nov 2021 - Feb 2022

Assisting with implementation and training on McLeod, Samsara, and all other new software/technology. Helping to build new SOPs and Job Descriptions. Assisting with implementation and training on McLeod, Samsara, and all other new software/technology. Helping to build new SOPs and Job Descriptions.

Safety and Compliance Director

• Nov 2020 - Nov 2021

Responsibilities include: - Creating, implementing, and managing a safety and compliance program in accordance to local, state, and federal laws. - Creating and implementing professional driver handbook. - Implementation and management of Samsara ELD. - Managing DOT drug and alcohol program. - Creating and managing new driver onboarding and orientation. - Working with current drivers by training on DOT laws and guidelines, including ELD. - Performing accident investigation, root cause analysis, documentation, and post accident training. - Training and consulting all levels and divisions of the company on DOT safety and compliance - Supervising Operations Support specialist and Recruiting Transportation Optimization Manager Responsibilities include: - Managing assets, maintenance, and breakdown for the fleet. - Obtaining and approving invoices - Working with various vendors on tractor and trailer repairs.

Implementation Trainer

• Sep 2019 - Nov 2020

Conducting onsite and remote training sessions with new and existing customers. Providing direction and guidance to customers during periods of implementation and upgrade. Recommending workflows to customers to ensure successful delivery of software. Maintaining up-to-date knowledge of product development initiatives and trends in the transportation industry. Preparing training materials and handouts for customers. Assisting customers at annual McLeod Software User’s Conference. Conducting onsite and remote training sessions with new and existing customers. Providing direction and guidance to customers during periods of implementation and upgrade. Recommending workflows to customers to ensure successful delivery of software. Maintaining up-to-date knowledge of product development initiatives and trends in the transportation industry. Preparing training materials and handouts for customers. Assisting customers at annual McLeod Software User’s Conference.

Safety Manager

• Nov 2015 - Aug 2019

Field Support Specialist Responsibilities include: monitoring safety activity in assigned area. Helping to develop a safety program that provide training and knowledge to all TA drivers as well as employees. Thorough knowledge of hazmat regulations, DOT regulations including hours of service, and compliance related to a 53 foot trailer. Thorough knowledge of Qualcomm and ELD systems. Monitor CSA scores. Coaching and mentoring drivers using Drive cam, check rides, and other safety resources. Investigate accidents and injuries. Recommend and provide remedial training regarding DOT regulations, accidents, compliance, CSA, and performance deficiencies. Documentation and imputing information into driver database. Being a Hazmat specialist on call. Screening potential drivers before and during orientation.

DI/SDI

• Feb 2015 - Oct 2015

Training and teaching new drivers how to safely and legally operate CMV. Training drivers to use Omnitracs qualcomm. Teaching student drivers how to be successful OTR drivers by using trip planning and time management. This consisted of filling out the appropriate documentation and evaluations. Working with orientation and doing new driver evaluations. Being an example for TA. Coming up with new trainer documents and ideas. I was also Rookie Driver of the year 2014.

OTR Driver

• Aug 2014 - Jan 2015

Responsibilities include safe and legal operation of CMV. Knowledge of HOS, trip planning, and time management. Knowledge and use of Omnitracs qualcomm systems.

Full Time Driver

• Jan 2014 - Aug 2014

My responsibilities included: acquiring my CDL through a private driving school. Safe and legal operation of CMV. Safely unloading trailer at assigned store locations. Work with and assign tasks to driver assistant.

Assistant Manager/Initial Trainer

• Sep 2007 - Jan 2014

Responsibilities included: Teaching and training all levels of store operations. Having thorough knowledge of QT policies. Leading shifts by working with and assigning store clerks tasks. Monitoring transactions and customer service needs. Setting the expectation of great customer service through team leading and by example. I became an initial trainer. These responsibilities included: training assistant managers to become successful QT employees. Documenting trainee progress. I was one of the first Initial Trainers to transfer and begin training in the new Carolina division.