Experience

Videosoft Global
• United Kingdom
• Telecommunications
• 1 - 100 Employee
• Technical Support Specialist

  • Jan 2023 - Present


Seven Technologies Group

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Services Engineer

  • Apr 2020 - Dec 2022

  • Worldwide 24/7 technical support, deploying worldwide in support of 7TG systems. • Training packages for customers of all technical abilities. • Capability demonstrations to various customers worldwide. • Evaluation and testing of 7TG software / firmware / hardware. • Research and development of new technologies. • Technical liaison for the integration of 7TG products into third party systems. • Resource management of demonstration and training equipment. • Site survey / installation management for boarder security and critical infrastructures. • Technical solutions for bespoke customer requirements. • Design and installation of bespoke :- . Electro Optics and bearer systems using RF / GSM /Satellite capabilities. . Manned and unmanned Ground sensors alerting systems. . Vehicle and asset tracking Show less


HM Government
• Government Administration
• 1 - 100 Employee
• Civil Servant

  • Nov 2018 - Apr 2020
• Technical Operations Team Leader

  • Nov 2017 - Nov 2018

  Responsible for the day to day management of a team of 6. Providing the following services throughout the globe;• 24/7 technical support, deploying worldwide in support of 7TG systems.• Delivering Training packages for customers of all technical abilities.• Capability demonstrations to various customers worldwide.• Evaluation and testing of 7TG software / firmware / hardware.• Research and development of new technologies. • Technical liaison for the integration of 7TG products into third party systems.• Resource management of demonstration and training equipment.• Site survey / installation management for boarder security and critical infrastructures.• Technical solutions for bespoke customer requirements.• Design and installation of bespoke :- . Electro Optics and bearer systems using RF / GSM /Satellite capabilities. . Manned and unmanned Ground sensors alerting systems. . Vehicle and asset tracking Show less

• Operational Support and Evaluation Engineer

  • Feb 2015 - Nov 2017

  • Worldwide 24/7 technical support, deploying worldwide in support of 7TG systems.• Training packages for customers of all technical abilities.• Capability demonstrations to various customers worldwide.• Evaluation and testing of 7TG software / firmware / hardware.• Research and development of new technologies. • Technical liaison for the integration of 7TG products into third party systems.• Resource management of demonstration and training equipment.• Site survey / installation management for boarder security and critical infrastructures.• Technical solutions for bespoke customer requirements.• Design and installation of bespoke :- . Electro Optics and bearer systems using RF / GSM /Satellite capabilities. . Manned and unmanned Ground sensors alerting systems. . Vehicle and asset tracking Show less

• QC Test Engineer

  • Mar 2011 - Feb 2015

  My role is to inspect and test a variety of electronic systems prior to dispatch to customers throughout the world.Other responsibilities include;Creating test plans and procedures for our devices and systems. I would also assist in the evaluation of systems/software before they enter production.I have also made several visits to customers to provide 'on-site' upgrades and maintenance.I conduct internal audits on other departments to ensure they are complying with the company QMS (ISO9001). Show less


NHS Norfolk
• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee
• Orthotics Technician

  • 2008 - 2011

Banner
• United States
• Media Production
• 1 - 100 Employee
• Multi Drop Driver

  • 2003 - 2008

British Army
• Armed Forces
• 700 & Above Employee
• Telecommunications System Engineer

  • Jan 1998 - Dec 2002