Chris Otieno (MSc,BSc,CSMP,Dip.Crim, PMP, Risk Mgt, IDipNEBOSH)

Team Lead - Senior Consultants (Risk, Security, Safety, OHE Management) at SATE (E.A) Limited
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Location
Nairobi County, Kenya, KE

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Credentials

  • Hazard Recognition and Risk Assessment
    Alison
    Nov, 2022
    - Sep, 2024
  • Preparing and Responding to Active Shooter Incidents
    United Nations Department of Safety and Security
    Nov, 2022
    - Sep, 2024
  • SO 9001:2015 - Quality Management System (QMS)
    Alison - Empower Yourself
    Nov, 2022
    - Sep, 2024
  • Management Course
    Africa Managers Initiative
    Jan, 2018
    - Sep, 2024
  • Certified Security Management Professional
    ISMI - International Security Management Institute
    Jan, 2016
    - Sep, 2024
  • NEBOSH, Occupational Health & Safety
    MAINPORT INDUSTRIAL TRAINING
    Dec, 2008
    - Sep, 2024

Experience

    • Operations Consulting
    • 1 - 100 Employee
    • Team Lead - Senior Consultants (Risk, Security, Safety, OHE Management)
      • Nov 2018 - Present

      RISK, SECURITY, SAFETY HEALTH & ENVIRONMENT ASSESSMENT • Assessment Of The Company • On-Site Security Assessment, Analysis & Report Development • Develop Policies/Plans o Leadership Training On Policies & Country-Level Documentation. SECURITY MANAGEMENT • Identifying possible security threats and determining the best security measures. • Designing, implementing, and maintaining security protocols, policies, plans, and systems • Running risk assessment, security tests & designing countermeasures • Training staff to recognize and defend against security breaches and risks. SAFETY & OCCUPATIONAL HEALTH • Client Assessment: • Service Plans: • Training • Prospective Client and Client Site Assessment Documentation: • Prospective Client Site Assessment aka Pre-survey: • professional development. • Participate in special projects assigned by Director of Loss Control or designee • Interface with internal associates including the General Manager, Client Relationship ENVIRONMENT MANAGEMENT • Conduct field surveys and collect data about levels of pollution or contamination on a site or area of consideration • Carry out desk-based research, interpreting data which can include using software-modelling packages • Advise on best courses of action based on research findings • Develop conceptual models, which involves identification and consideration of potential contamination • Research previous investigations of a site to provide information to clients considering purchase • Undertake field work to identify previous activities on the site and any contamination CORPORATE TRAINING • Design effective training programs • Conduct seminars, workshops, individual training sessions etc. • Prepare educational material such as module summaries, videos etc. • Support and mentor association and organizations training departments • Conduct evaluations to identify areas of improvement • Monitor employee performance and response to training Show less

    • Kenya
    • Food and Beverage Manufacturing
    • 400 - 500 Employee
    • SECURITY & SHE (Safety, Health & Environment) MANAGER
      • Feb 2016 - Oct 2022

      STRATEGY DEVELOPMENT & IMPLEMENTATION • Lead the development and implementation of risk, security safety, occupational health & environment strategy and contribute to regional security strategies, priorities and plans ensuring that strategy concerns of the region are integrated and well aligned. TECHNICAL SUPPORT • Provide technical advice to the Plant Managers and leadership team on security, safety, occupational health, environment and crisis management (RSSHEC) issues and their likely impact on group operations. OPERATIONAL SUPPORT • Engage Enterprise Crisis Planning Team and provide sound technical leadership in managing critical incidents for the organization and provide input to the leadership team in crisis management situations and reviews of critical incidents. CAPACITY BUILDING • Coordinate assessment, development and implementation of organizational capacity building plan for RSSHEC management based on program RSSHEC Risk Assessments program. KNOWLEDGE MANAGEMENT • Lead the process of continuous learning on international best practice in security management and identify tools and processes that can be implemented into World Vision operations in the region. QUALITY ASSURANCE • Review minimum-security standards in the region and promote alignment with organization’s Core Security Requirements. • Contribute in developing and implementing collective and organizational guidelines for law enforcement engagement. This could be through several country forums. INTERNAL/EXTERNAL LIAISON & CO-ORDINATION • Act as a strategic link for RSSHEC connecting offices and supporting offices. • Liaise with security networks on regional RSSHEC issues and provide analysis on the potential impact on organizational operations. GENERAL • Provide other support to the regional office and wider Security, Safety and Resilience group as determined by line managers. Show less

    • Kenya
    • Financial Services
    • 1 - 100 Employee
    • SECURITY & INVESTIGATIONS MANAGER
      • May 2015 - Feb 2016

      1. Team Leadership, Staff Management, Coaching, Mentoring and Capacity Building o Build and maintain a cohesive professional team focused on the safety and security of staff and the delivery of the SACCO goals. o Lead the development of team annual goals and activities. o Coach, mentor and professionally develop Harambee SACCO HQ and Branches safety and security strategy. 2. Develop Strategies, Procedures and Protocols and assess organizational Security Management o Develop activities and goals in line with the HQ & Branches roadmaps. Ensure that the planned annual activities for the HOSI and SFs contribute to the realization of the Organizational roadmap. o Advise the Branch Managers/leadership and the Group CEO so that best practice models and approaches to safety and security can be developed. 3. Assessments, Planning and Information Management o Conduct strategic regional assessments and/or specific assessments as prioritized in collaboration with the strategic plans for the organization. o Develop and maintain a robust contextual understanding of our areas of operations, in consultation with program, safety and security stakeholders, staff and peer security advisors. o Oversee security assessments and, through SFs, assist branch Offices to prepare and maintain comprehensive Threat and Risk assessments of organizational vulnerabilities. 4. Administrative and Financial Management Responsibilities o Ensure that the administration and logistical requirements of reporting staff are completed in a timely, and regular fashion. o Develop, manage, monitor and report on the console budget (includes all SSHE manager and reporting staff expenses). o Ensure that the SSHE operational budgets are completed, updated, and reflect the operational needs of the operational environment. o Complete and participate in a personal annual performance assessment, and conduct similar appraisal activities. Show less

    • Kenya
    • Hospitality
    • 700 & Above Employee
    • ASSISTANT CHIEF SECURITY OFFICER
      • Oct 2014 - Mar 2015

      Identify security initiatives and standards. Prioritize security initiatives & ensure that security is maintained and updated e.g. Create workplace violence awareness and prevention programs. Oversee the safeguarding of intellectual property and computer systems. Develop procedures to ensure physical safety of employees, Guests & Visitors. Manage the development and implementation of NSH security policy, standards, guidelines and procedures Maintain relationships with local, state and federal law enforcement and other related government agencies. Develop emergency procedures and incident responses: Preparation of the Fire and Emergency procedures, and the Departments responsibility in an emergency. Investigate security breaches; investigating cases that have occurred in the hotel and where necessary involve the Kenya Police. Develop risk management, risk assessments and Conduct audits to find holes in the security console and rectify the same to ensure that the security platform is full proof. Formulating the Hotels Security plan, creating awareness of the plan and implementing the plan to ensure management by objectives of the security console. Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time. Conforming to and enforcing policies, procedures, rules & regulations as laid down by The Nairobi Serena Hotel in order to achieve the highest levels of uniformity and guest service. Implementing and enforcing Occupational Health & safety regulations and house rules. Maintain a Hotel log of incidences, complaints etc. and referring them, if required to the appropriate department for follow up action. Preparing job responsibilities of the security department, adjusting it and updating it in accordance to the working situation and Crime Prevention Through Environmental Design (CPED) strategy. Show less

    • Kenya
    • Food and Beverage Services
    • 100 - 200 Employee
    • Security & Transport Officer
      • Jul 2014 - Sep 2014

      • Investigate lines of inquiry (from the Intelligence department and other internal and external reporting) into crime, including cle and product counterfeiting, falsification, theft and the distribution of expired and adulterated products. • Provide risk-mitigation measures to protect business assets, including pre-employment screening with HR/staffing stakeholders; enhanced anti-bribery and corruption due diligence inquiries for business activity. • Inspected emergency & pool vehicles to verify proper operations and alignment with safety standards. • Reviewed trip documents and dispatch logs to verify schedule adherence. • Promoted compliance with traffic and safety regulations. • Generated reports detailing miles logged, fuel use and maintenance. • Communicated route assignments to drivers in preparation for each shift. • Contributed to department budget development, including continuous oversight of expenditures. • Responded to accidents and other emergency situations and in managing resolutions. • Directed daily department workflow, schedules and routes. • Transported materials to business hubs, retail customers and wholesale vendors. • Kept licenses up to date and maintained clean driving records. • Performed preventative maintenance and cleanings on vehicles to increase longevity. Drafted records of vehicle performance, cargo quantities and hours worked. • Loaded and unloaded vehicles and moved materials to appropriate locations. • Maintained inventory of tools and equipment to service vehicles and move packages. • Stayed in open communication with dispatch teams to keep customers updated on delivery times and schedule changes. • Input vehicle and delivery information into company databases. • Secured products and equipment on trucks to prevent accidents and damages. • Inspected delivery vehicles before and after trips and completed basic repairs. Show less

    • Wellness and Fitness Services
    • 700 & Above Employee
    • SECURITY & TRANSPORT OFFICER
      • Sep 2007 - Apr 2014

      • Lead impartial, fact-based investigations into healthcare compliance and “high-risk central matter” allegations of internal misconduct, including policy violations and/or criminal wrongdoing across all business functions and at all levels of seniority. • Serve as the Hospital’s Security Focal Point for, providing security policy guidance and security management support to the Hospital entities, enabling effective program planning, implementation and delivery within the framework of all hospital security policies and procedures • Ensure the mainstreaming of security into all levels of program design, implementation and delivery through the substantive monitoring of ongoing and future projects and program • Review the impact of current, as well as future potential security factors and trends on hospital planning, ensuring that possible support measures are identified, and improvements are implemented; • To protect and minimize the risk to hospital staff, project personnel, property and operations in all locations and at the same time enabling security program delivery throughout; • Maintain a security network with colleagues with the aim of ensuring coordination and collaboration. THREAT AND RISK ASSESSMENT • Lead departmental security risk identification and mitigation measures that align with organizational and security risk-management standards and requirements; • Assist the Organizations in implementing and maintaining security risk management across its offices thus ensuring security risks are identified, mitigated and managed; SECURITY MANAGEMENT PLANNING AND COMPLIANCE • Provide a follow-up report with clear findings and actionable recommendations after each visit. Monitor progress and report concerns to leadership; • Ensure security focal points are preparing and sharing accurate safety and security reporting, ensure data consistency and report into global dashboards; • Prepare twice yearly regional snapshot of safety and security management; Show less

    • Regional Security Officer
      • Feb 2002 - Jan 2007

      • Reviewed operations at screening points to proactively intervene and mitigate escalations. • Directed individuals through security processes, clearly explaining policies and procedures. • Prohibited access to restricted areas, checking and verifying identification, credentials and documents. • Maintained functional knowledge of assigned stations and facility-wide protocols. • Provided first aid and supplemental support to first responders in emergency situations. • Trained new hires in company policies and job-specific duties to promote seamless personnel transitions. • Leveraged critical thinking to identify and address potential security threats. • Created standardized policies surrounding prohibited items and substances within secured locations. • Collaborated with law enforcement personnel, emergency response management and public safety teams to address incidents. • Investigated incidents involving policy violations to minimize liability and protect company property • Supported work culture of safety, respect and inclusion. • Employed tactful and diplomatic communication to interact with diverse populations. • Responded quickly to security alerts, alarms or requests for investigation. • Remained alert and vigilant for suspicious persons, packages and activities. • Monitored security console and handled incoming reports for security-related matters. • Completed incident reports for management and law enforcement officials. • Drafted and updated morning briefings, checkpoint logs and reports. Show less

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • District & Branch Reliever Manager
      • Jan 2000 - Jan 2002

      • Investigate allegations of improper conduct/violation of company policies and regulatory violations involving employees and/or customers or affiliates. • Investigate other internal and external security threats that involve or could impact the business including but not limited to extortion, blackmail, activism, threats to associates and theft of property/IP. This includes face-to-face interviews where appropriate given the allegations or threat and close collaboration with law enforcement. • Conduct evidence gathering, chain of custody and continuity of evidence during investigations. • Collaborate with EP security and intelligence teams in Basel to deliver protective security to ECN members when travelling and at meeting venues as needed. • Conduct site security reviews at high-risk locations and external CROs where required to validate standards and protect client interests. • Provide professional security advice and guidance across a broad range of security issues, at all levels of the business. • Provide advice to the local and corporate members of the security SSS network during an incident. • Champion professional investigation training and deliver training using the right modules in investigation training syllabus to all guards and clients. • Drive thought-leadership across industry to position SSS as best-in-class in core areas and expand established networks across a range of competent authorities. • Promote SSS in line with the approved department strategy, presenting SSS as a dependable, authentic business partner that provides essential value-added, services. • Effectively collaborate with Legal, Public Affairs, Data Privacy, and other partners, promoting benefits to SSS stakeholders. • Provide country input to the Novartis travel risk program and meeting security guidance. • Represent SSS at cross-industry fraud-investigations and security symposium and through membership with industry security groups and associations. Show less

Education

  • University of Leicester
    SECURITY & RISK MANAGEMENT, WIP
    2016 -
  • University of Leicester
    MSc,, Risk & Security Management
    2018 - 2023
  • Sirdar Group
    Applied Directorship Program, Company Director/ Boardroom Training
    2020 - 2021
  • Chartered Institute Of Arbitrators
    Arbitration, Arbitration
    2018 - 2019
  • Jomo Kenyatta University of Agriculture and Technology
  • University of Leicester
    Masters, Risk & Security Management
  • Alison
    Certificate, Risk Management
    2021 - 2022
  • International Security Management Institute
    Level 6 Diploma, Certified Security Management Professional
    2015 -
  • Alison
    Project Management & Planning, Project Management
    2022 -
  • Alison
    Criminology, Security Management
    2023 -
  • Alison
    Quality Management Systems, ISO
    2022 -

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