Experience

CBI Telecommunications Consultants

• United States
• Telecommunications
• 1 - 100 Employee

• Wireline/VoIP Consultant

  • Jun 2015 - Present

  Greater Grand Rapids, Michigan Area



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• VoIP Project Consultant

  • Jan 2003 - May 2015

  Greater Grand Rapids, Michigan Area Customer facing support for Verizon VoIP as an SME in Order Management which included project management, order entry and tracking, provisioning and features configuration. Successfully managed projects for customers ranging in size from single locations to Fortune 500 customers in automotive, finance, utilities, and services with enterprises of 500+ locations.



MCI Telecommunications Corporation

• United States
• Telecommunications
• 1 - 100 Employee

• Global Technical Services Manager

  • Aug 1995 - Jan 2003

  Provided post-sales technical support for all MCI voice and data products to a global investment account base.

• Operations Supervisor

  • May 1990 - Aug 1995

  Grand Rapids, MI Managed personnel, facilites and inside/outside plant in West Michigan and Northern Indiana. MCI regional representative to the National Telecommunications Management Structure (NTMS), providing disaster recovery planning and support to FEMA in the event of a national emergency.

• Senior Field Engineer

  • Aug 1983 - May 1990

  Greater Grand Rapids, Michigan Area Supervised the construction of the Grand Rapids, MI facility which included installation and testing of all radio, carrier and conditioning equipment, cabling, and DC power systems. Ongoing installation and support for inside/outside plant and customer premise equipment.

• Field Engineer

  • May 1982 - Aug 1983

  Tulsa, Oklahoma Area



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Sergeant

  • Jul 1978 - Jun 1982

  Oklahoma City, Oklahoma Area Received formal training in electricity, electronics and voice/data communications systems. Provided support and testing of data communications, encryption gear and ground-to-air HF communications systems. Security clearances held - Top Secret, SCI Access.