VTC Engineer

• Jun 2021 - Present

AV Engineer Integrator/installer

• Dec 2014 - Jun 2021

Audio Video Engineer / Lead Installer

• Dec 2014 - Jun 2021

*Responsible for system design and Build Materials creation for existing and future DLP efforts* Integrate, install and refresh Video/Audio equipment in 300+National Guard Classrooms across the United States in support of the Distance Learning Program (DLP)*Tier III Support Help Desk- Trouble shoot DLP AV850/AV800/MDLC DLP video/audio/connectivity issues remotely via phone using Remedy Ticket System/ServiceNow*Responsible for Coordinating Travel with team members, site coordination, install schedules site access*Responsible for Classroom equipment inventory and getting Material Inventory (DD1149), Government Technical Acceptance (GTA) and System Operations Check List (SOC) signed*Help create AV850 System User Manual*Provide System training to Customer after install*Provide Proposed Drawings and As-Built Drawings for FRED using Visio*Work with vendors on current and upcoming technology to support the DLP mission* Extron Matrix Switcher. Extron DMP 128, Extron TLI Pro, Extron DTP 333 Multi Input Switcher*Program, load/update firmware and software using Extron Toolbelt, PCS, GCP, DSP*Polycom HDX800 and Group Series 700 Codecs – configure / update firmware*Polycom HDX Cameras*Crestron AV Controller / Crestron Toolbox*CAT 5 and Shielded CAT 6 cables*Christie/Maxwell, BenQ Projector*Worked with VMWare Team for 6 months - build/configure/trouble shoot MDLC VCenter/ VSphere/View Composer Show less

Video Teleconferecing Specialist

• Nov 2001 - Dec 2014

Production Assistant

• 1996 - 1998

Proction Assistant

• Jun 1990 - Apr 1996