Experience

Nebraska State Patrol

• United States
• Law Enforcement
• 1 - 100 Employee

• Information Technology Division Manager

  • Jul 2022 - Present

  Manager of the IT Division. Responsible for the annual IT Budget. Project management of enterprise level projects. Leadership of 20+ teammates.

• IT Supervisor

  • Aug 2016 - Jul 2022

  I supervise a dynamic Development Team at the Nebraska State Patrol. This is a team of .net developers at the entry and senior level and two Business Analyst Coordinators. I am responsible for project and resource management of a variety of projects that serve the Good Life and Great Tradition of the Nebraska State Patrol. The team I support and the applications that I develop, manage and support, assist in making Nebraska a safer place for our citizens by providing the Nebraska State Patrol law enforcement trooper the tools they need every day. I have worked directly on a variety of projects including the update of the criminal history system and the record management system. Show less

• IT Business Analyst Coordinator

  • Mar 2014 - Aug 2016

  I am the IT Business Analyst Coordinator for the Nebraska State Patrol. I serve as the technical and business lead for all projects related to criminal history, background checks and arrest data. I am responsible for business process analysis, data tracking, data integrity, Level 3 engineering support and documentation support. I support the Criminal Identification Division and the E-Citation program.

• IT Business Analyst

  • Jan 2009 - Mar 2014

  Supported, maintained, analyzed and improved the various critical software programs used by the Criminal Identification Division. Assisted with research, queries and technical narratives for Federal Grants, coordinating several agencies and internal resources. Worked closely with current CID leadership to design business processes, training programs and special projects to improve productivity and increase automation. Launched a records management system by leading training classes, assisting with identifying the key business practices, defining the business processed for each of the work flows. Initiated and managed a list of enhancements including budgeting the hours available, prioritizing and testing the enhancements and reporting to the customer the new business process changes. Developed and maintained working relationships with various vendors of databases and programs as well as vital agencies at the state and federal level. Worked with the IT Team to fix and maintain Disposition Data Load to the FBI with a consistence 99% or above accuracy rate on monthly data loads. Identified patterns with the Justice Hold file to solve an issue that was limiting the transmission of court disposition data. Researched best practices for database administration, Criminal History processing, the Patrol Criminal History, AFIS, fingerprinting and for business processes and promoted them into standards. Show less

• AFIS Fingerprint Technician

  • Nov 2007 - Jan 2009

• Record Technician

  • May 2006 - Nov 2007

  Updating Criminal History Records



Village of Pleasant Dale

• Village Clerk/Deputy Treasurer

  • Oct 2010 - Mar 2015

  I am the Village Clerk for Pleasant Dale. I create the minutes, proceedings and agendas. I also deal with the daily issues that come up in the Village. I process the pet licenses, do billing for Water and Sewer accounts. I am a Notary. I also act as the Deputy Treasurer responsible for Accounts Payable, Accounts Receivable, 10 different bank accounts and the Annual Budget and budgeting process. All of my actions are in the best interest of the Village and its citizens. I am an excellent problem solver and listener. I enjoy my work as part of the Governance team for the Village of Pleasant Dale. Show less



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Front End Supervisor

  • Aug 2003 - Jan 2006

  • Manage the front-end department including approximately twenty cashiers, head cashiers and lot associates in areas of training, scheduling, performance reviews and retail management • Audited cashier techniques and counseled cashiers • Assist Loss Prevention by reviewing scene video and assisting with information and evidence collection for prosecution • Manage the front-end department including approximately twenty cashiers, head cashiers and lot associates in areas of training, scheduling, performance reviews and retail management • Audited cashier techniques and counseled cashiers • Assist Loss Prevention by reviewing scene video and assisting with information and evidence collection for prosecution



Lincoln Police Department

• United States
• Government Administration
• 1 - 100 Employee

• Stores Clerk - temp

  • 2003 - 2006

  • Entered property report information and final evidence disposition into police department database of a variety of property and evidence • Maintained property reports and evidence inventory database • Performed an inventory audit of evidence and reconciling inventory discrepancies • Retrieved evidence for use within law enforcement such as court transfer to laboratory facilities and assist in maintaining chain of custody • Entered property report information and final evidence disposition into police department database of a variety of property and evidence • Maintained property reports and evidence inventory database • Performed an inventory audit of evidence and reconciling inventory discrepancies • Retrieved evidence for use within law enforcement such as court transfer to laboratory facilities and assist in maintaining chain of custody



K-Sun Corporation

• Technical Customer Sales and Support

  • 2000 - 2003

  • Assist customer with orders and providing timely customer support, prioritizing efforts between customer service and sales • Communicate to the customer problem solving techniques • Provide customer support and training on all products including industrial labeling machines, software, desktop printers and thermal transfer printers • Assist customer with orders and providing timely customer support, prioritizing efforts between customer service and sales • Communicate to the customer problem solving techniques • Provide customer support and training on all products including industrial labeling machines, software, desktop printers and thermal transfer printers



Preco, Inc.

• United States

• Training and Service Tech

  • Jul 1996 - Jul 2000

  • Installed, maintained and repaired CO2 lasers and their support components including control software • Provided technical customer support via phone service and on-site assistance • Assisted customers in developing spare and consumable part inventory • Prepared detailed quotes and presentations for spare parts and service contracts • Initiated, designed and coordinated the repair-exchange program • Trained the customer in a four-day multi-media seminar outlining control software, safety, machine usage and hands-on training • Designed and improved training seminar and updated training methods Show less