Chris Mouat

Online Business Manager at Bookassist
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Contact Information
us****@****om
(386) 825-5501
Location
IE
Skills

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Experience

  • Bookassist
    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Online Business Manager
      • May 2019 - Present

  • eir Ireland
    • Ireland
    • Telecommunications
    • 700 & Above Employee
    • Business Manager to MD of Customer Operations
      • Dec 2014 - Jun 2018

    • Interim Head of HR People Services
      • Aug 2012 - Dec 2014

    • Internal Communications Executive
      • Aug 2011 - Aug 2012

    • Internal Communications Coordinator
      • Aug 2010 - Aug 2011

  • North Star Hotel & Premier Club Suites
    • Dublin
    • Duty Manager
      • Feb 2005 - Aug 2010

      North Star Hotel is a 4 star 160 room hotel in the heart of Dublin’s City Centre. Responsibilities included: - Liaise with the GM to develop short/long term strategic plans with emphasis on rooms division. - Oversee operations of F&B, Sales, Front Office, Reservations, Accommodation and Maintenance. - Develop a Social media identity and strategy (setup of new website, Twitter, Facebook, Icontact mail. - Managing a team of 60-80 staff. - Maintain an effective internal communication through meeting structures, emails, departmental log books. - Deal with all manners of written correspondence/complaints, website responses, menu creation, invoices. - Conference and Banqueting, (taking bookings, organising room setups/ equipment) - Cashing up lodgements, banking. - Health & Safety, Fire Safety, HASAP. - Implementing new systems and procedures to improve staff performance and customer experience. - Competitor activity reports, such as visibility and rates on various booking engines. - Monitor staffing levels, forecasting up and coming concerts/sporting events

  • Jarvis Hotels Limited
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Guest Care Manager
      • Oct 2003 - Dec 2005

      The Ramada Jarvis Guildford hotel is a 3 star 46 roomed hotel situated on the high street of Guildford The Ramada Jarvis Guildford hotel is a 3 star 46 roomed hotel situated on the high street of Guildford

  • Sofitel
    • France
    • Hospitality
    • 700 & Above Employee
    • Restaurant and Bar Manager
      • Aug 2000 - Sep 2002

Education

  • Robert Gordon University
    Bachelor of Arts (B.A.), Hospitality Management
    1999 - 2002

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