Experience

SmarterHQ, a Wunderkind Company

• United States
• Advertising Services
• 1 - 100 Employee

• Software Quality Assurance Engineer

  • Nov 2017 - Present



Clover Sport

• United States
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Engineer

  • Jan 2017 - Oct 2017

  Responsible for creating and maintaining automated tests. Other duties include: • Used Postman to create and run REST API tests • Created asynchronous automated tests for a web application using Mocha with Node.js, Javascript, and Chai assertion library • Ran API load tests using Loader.io and UI load tests using LoadBooster • Maintained and refactored code • Used graphQL for data fetching and manipulations

• Software Quality Assurance Tester

  • Jun 2016 - Dec 2016

  Responsible for testing mobile and web apps. Other duties include: • Created and maintained test suites and test cases • Worked closely with product managers on new features to be tested • Ran regression tests, adhoc tests, API tests, and exploratory tests



Backup Parachute Software

• United States
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Tester

  • Feb 2015 - May 2016

  Responsible for testing mobile and web apps. Other duties include: • Verifying requirements and bug fixes • Black box and white box testing of iOS, Android, and web applications • Maintaining and running regression tests Responsible for testing mobile and web apps. Other duties include: • Verifying requirements and bug fixes • Black box and white box testing of iOS, Android, and web applications • Maintaining and running regression tests



HomeAway

• United States
• Internet Publishing
• 700 & Above Employee

• Customer Support Representative

  • Nov 2014 - May 2016

  Responsible for answering phone calls/e-mails from property owners needing assistance. Other duties include: • Customer Support guru, supporting travelers, owners, and property managers • Advocate for customer needs by suggesting customer experience improvements • Meet appropriate productivity and quality levels in support of world-class service standards Responsible for answering phone calls/e-mails from property owners needing assistance. Other duties include: • Customer Support guru, supporting travelers, owners, and property managers • Advocate for customer needs by suggesting customer experience improvements • Meet appropriate productivity and quality levels in support of world-class service standards



Rentex Audio Visual & Computer Rentals

• United States
• Events Services
• 100 - 200 Employee

• Technician/Installer

  • Feb 2012 - Nov 2014

  Responsible for, but not limited to, installing and testing monitors, copiers, computers, mixers, and other AV equipment. Other duties include: • Primary point of contact for our clients in need of troubleshooting and training • Installed audio-visual equipment for clients at venues around the east coast of the U.S. • Delivered and picked up equipment by company truck • Created ghost images for computers using Symantec GhostCast Server Responsible for, but not limited to, installing and testing monitors, copiers, computers, mixers, and other AV equipment. Other duties include: • Primary point of contact for our clients in need of troubleshooting and training • Installed audio-visual equipment for clients at venues around the east coast of the U.S. • Delivered and picked up equipment by company truck • Created ghost images for computers using Symantec GhostCast Server