Experience

Universal Beijing Resort

• China
• Entertainment Providers
• 400 - 500 Employee

• Area Manager, wardrobe

  • Feb 2020 - Present

  *Lead 1 assistant manager, 3 supervisors, 5 Team Leaders and 31 wardrobe attendants *Provide uniforms for more than 7,000 Team Members *Participate on stock management of more than 300K pieces of uniforms/accessories Achievements: • Participated whole process of Pre-opening, Grand Opening and Re-opening (Due to black out of Covid-19) • Participated purchasing FFE, OE, etc. • In charge of managing all suppliers • Interviewed more than 50 candidates for assistant manager or supervisor • Created SOPs of wardrobe operations • Participated sample review for all uniforms with related department • Cooperated with HR department on grooming standard • Created training menu for wardrobe operations • Being Safety Ambassador of wardrobe department • Participated building up store for selling accessories for Team Members Show less



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Laundry Manager

  • May 2018 - Jan 2020

  *Re-branding (from DoubleTree Hilton to Hilton) *538 rooms, 460 hotel staff * Lead 1 assistant laundry manager, 3 laundry supervisors & 22 laundry staff (including 3 uniform attendants & 1 tailor) Achievements: *Participate hotel re-branding (from DoubleTree Hilton to Hilton) *Passed all the audits with zero deduction (LQA, PH inspection, etc.) *Ensured safety operation (No laundry staff injured during working; No machine breakdown from human factor) *Get around ￥150,000/month laundry revenue from hotel in house guests Show less



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Laundry Manager

  • Sep 2015 - Jan 2017

  Pre-opening & opening *538 rooms, 460 hotel staff *Lead 1 assistant laundry manager, 3 laundry supervisors & 22 laundry staff (including 3 uniform attendants & 1 tailor) Achievements: • Participate the biddings of hotel linens and uniforms • Hiring laundry staff by the mass recruitment • Train the brand new laundry staff to be qualified (By all SOPs based on the JD) • Help setting up all the hotel rooms (Linens washing, pressing and transportations) • Passed all the audits with zero deduction (LQA, PH inspection, etc.) • Ensured safety operation (No laundry staff injured during working; No machine breakdown from human factor) • Get around ￥150,000/month laundry revenue from hotel in house guests Show less



Kempinski Hotels

• Germany
• Hospitality
• 700 & Above Employee

• Laundry Manager

  • Nov 2013 - Jun 2015

  *458 rooms, 380 hotel staff*Lead 3 laundry supervisors, 19 laundry staff (including 2 uniform attendants & 1 tailor)Achievements:• Passed all the audits with zero deduction (LQA, PH inspection, etc.)• Ensured safety operation (No laundry staff injured during working; No machine breakdown from human factor)• Get more than￥3,000,000 laundry revenue in the year 2014 (from in house guests’ laundry and laundry business from other 3 hotels)

• Laundry Manager

  • Feb 2013 - Nov 2013

  Pre-opening & opening*358 rooms, 320 hotel staff*Lead 3 laundry supervisors, 12 laundry staff (including 2 uniform attendants & 1 tailor) Achievements:• Participate the biddings of hotel linens and uniforms• Hiring laundry staff by the mass recruitment• Train the brand new laundry staff to be qualified (By all SOPs based on the JD) • Help setting up all the hotel rooms (Linens washing, pressing and transportations)• Passed all the audits with zero deduction (LQA, PH inspection, etc.)• Ensured safety operation (No laundry staff injured during working; No machine breakdown from human factor) Show less



Royal Caribbean Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Laundry Manager

  • Feb 2003 - Aug 2012

  • Passed all the audits with zero deduction (including QA, environmental inspections, etc.) • In the last 2 years, cultivated 4 laundry masters for the company • Cooperated very well with other departments without complaints (Engineering, F&B, etc.) • Save cost within the budget (Chemical expense, over-time pay of laundry staff) • Ensured safety operation (No laundry staff injured during working; No machine breakdown from human factor) • Passed all the audits with zero deduction (including QA, environmental inspections, etc.) • In the last 2 years, cultivated 4 laundry masters for the company • Cooperated very well with other departments without complaints (Engineering, F&B, etc.) • Save cost within the budget (Chemical expense, over-time pay of laundry staff) • Ensured safety operation (No laundry staff injured during working; No machine breakdown from human factor)