Experience

Blacktown City Council

• Australia
• Government Administration
• 500 - 600 Employee

• Business Improvement Implementation Officer

  • Mar 2020 - Present

  • Lead and facilitate business process improvement using various methodologies• Streamline end-to-end business processes and deliver quantifiable value • Apply research to identify best practice techniques and develop innovative solutions • Build capability and promote a culture of continuous improvement by engaging all levels of the organisation in business process management • Promaster and Systems Administrator of Nintex Promapp• Systems Administrator, Pulse software

• Coordinator Learning and Development Department

  • Aug 2015 - Mar 2020

  Leading a team of L&D professionals to satisfy the educational, development and compliance needs of a large and diverse organisational.



Basic Budgets

• Director and Budget Consultant

  • 2008 - 2015

  Basic Budgets offers a consulting service to clients from all walks of life to teach them how to take control of their personal finances. We deliver a thorough personal budget, we educate our clients in the management of their budget, we offer debt consolitation and investment strategies and we offer ongoing support. Basic Budgets offers a consulting service to clients from all walks of life to teach them how to take control of their personal finances. We deliver a thorough personal budget, we educate our clients in the management of their budget, we offer debt consolitation and investment strategies and we offer ongoing support.



Cre8ive Ceiling Designs

• Sydney, Australia

• Director & Business Manager

  • 2004 - 2015

  As co-owner of a construction company, Chris's role is to manage all business and administration responsiblities of the company. Such things as * Compliance * Remuneration & Human Resources * Finance As co-owner of a construction company, Chris's role is to manage all business and administration responsiblities of the company. Such things as * Compliance * Remuneration & Human Resources * Finance



McKenzie Training and Consulting

• Sydney

• Corporate Trainer

  • 2004 - 2015

  As a Corporate Trainer, Chris has 20 years experience in designing and delivering all types of training programs. She has worked in a vast array of industries ranging from mining to finance. She delivers a variety of computer training programs from commercial software programs to in-house software systems, and an extensive range of staff development programms from communicatoin skills to supervisory skills. Chris specialises in deployment projects and national training rollouts and has in depth experience in designing deployment strategies from inception to completion. Chris is extremely passionate about adult education in the workplace and never tires of the challenge of learning a new business, it's needs, it's staff and customer requirements and being involved in the process of successfully implementing change. Show less



TAFE NSW

• Education Administration Programs
• 700 & Above Employee

• Teacher of Business Administration

  • 2011 - 2012

  • Create lesson plans based on the critical training elements identified in the relevant training package • Prepare students learning materials • Deliver and facilitate a stimulating, engaging and effective learning environment and experience • Assess students’ competency • Contribute to assessment validation processes both as a TAFE teacher and as a current Industry Specialist • Create lesson plans based on the critical training elements identified in the relevant training package • Prepare students learning materials • Deliver and facilitate a stimulating, engaging and effective learning environment and experience • Assess students’ competency • Contribute to assessment validation processes both as a TAFE teacher and as a current Industry Specialist



Australian Payments Network (AusPayNet)

• Australia
• Financial Services
• 1 - 100 Employee

• Deployment Specialist

  • 2005 - 2005

  As a Deployment Specialist, Chris played a key role in designing the deployment strategy and delivering the deployment of a new software system throughout the Australian Banking Sector. Chris's key roles in this project were: Business Analyst * To analyse several stakeholders business needs and feed this back to developers Test Analyst * Analyse and test the developing software and feedback results and recommendations to programmers until the software met all business requirements Technical Trainer * This is Chris's area of expertise and has been for 17 years. *Chris designed and developed all training manuals and support materials required. * Chris developed a national depoloyment strategy to encompas the training of every end user from every bank in every state of Australia. * Chris persoanlly delivered this training to these people Show less



ASX

• Australia
• Financial Services
• 700 & Above Employee

• National Technical Trainer

  • 1996 - 2004

  • Responsible for all educational requirements of staff nationally, either developing &/or delivering training personally or program co-ordination • Training Consultancy, involving career development and planning • Project Management, including the very successful implementation of an e-learning system and multiple national software upgrades & rollouts. • Webmaster • Instructional designer. Designed learning materials ranging from workshops, extensive courseware for multiple systems upgrades, facilitator guides, online procedures, help modules, quick reference guides, and user manuals. • Delivery of training in virtual classrooms using Webex • Soft skills training including “Train the Trainer”, “Presentation Skills” & “Customer Service” • Designed, developed and delivered marketing and communications materials to support IT projects • Designed and conducted numerous needs analysis of both technical, soft skills and business needs • Developed & delivered skills assessments for pre and post training analysis • Supervision of staff Show less



Drake Training

• Corporate Computer Trainer

  • 1993 - 1996

  At Drake Training Chris delivered computer software training for all the major commercial software developers such as Microsoft, Novell & Lotus. Clients she trained included: Qantas, Telstra, Lloyds of London, BNP, Caltex, SOCOG, BHP, ASX, CBA, Deutche Bank, Deloittes, PWC At Drake Training Chris delivered computer software training for all the major commercial software developers such as Microsoft, Novell & Lotus. Clients she trained included: Qantas, Telstra, Lloyds of London, BNP, Caltex, SOCOG, BHP, ASX, CBA, Deutche Bank, Deloittes, PWC