Director of Coaching & Operations

• Sep 2022 - Present

Workforce Management Manager

• Oct 2014 - Present

Health Education Workforce Analyst

• Jun 2010 - Oct 2014

Health Education Center Supervisor

• Feb 2008 - Jun 2010

DUTIES AND RESPONSIBILITIES:1. Serve on the Health Education Leadership Team to plan and manage the implementation of the Health Education Center's vision, mission, strategy and values.2. Communicate vision, mission, strategy and values to team members.3. Achieve key performance indicators for Health Educator Team and positively affects overall Health Education Center performance. 4. Support a team of 10-15 people.5. Coach Health Educators: includes recruiting, staffing decisions, personnel development, and salary administrationCONTACT WITH OTHERS:1. Inside contact with Client Services, Sales, Project Management and IT.2. Outside contact with clients and participants. Show less

Health Education Team Lead

• Sep 2005 - Feb 2008

Health Eduator

• Nov 2004 - Sep 2005

Provide the proactive At-Risk Management component of the health management program, In following the Transtheoretical stage of change model, provide telephonic at-risk health education based upon information provided by participants' completed health risk appraisal.1) Perform telephonic at-risk health education based on participants' completed health risk appraisal2) Provide assessment of at-risk areas and provide referral to appropriate resources3) Understand and deliver client-centered coaching through a combination of reflective listening and identification of readiness to change4) Assist participants' progress through the stages of change for at-risk behavior5) Utilize Motivational Interviewing techniques to elicit behavior change and reduce participant ambivalence6) Improve the health lifestyle behaviors and overall health of participants7) Participate in collective record keeping which allows for continuity to exist between multiple health education sessions Show less