Experience

TEL Systems, Thalner Electronic Labs Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Sales Coordinator / Inside Sales

  • Apr 2000 - Present

  • Effectively initiates, receives, and processes sales calls over the phone and in person. • Provides solutions for clients who require assistance in selecting the appropriate audio-video products for their needs.• Assists engineers in the design and installation of audio and video systems for corporations, educational institutions, houses of worship, and city governments. • Research potential clients and generate leads for TeL regional account managers. • Creates spreadsheets for the purposes of equipment and labor costing for large projects.• Enthusiastically took initiative for special projects (created an operator’s manual for a fully-functioning video broadcast studios; accepted the charge of planning, marketing, and running a stockroom clearance sale; designed and wrote a company newsletter; and volunteered on several occasions to become a certified product specialist for sophisticated audio-video products to facilitate customer demonstrations and/or training.• Also recently currently serving in the capacity of service department coordinator; which consists of scheduling service calls, processing warranty and non-warranty repairs, opening and closing service ticket; maintaining service maintenance contracts, and also troubleshooting repair issues over the phone.• Monitors the audio feed from the referee's microphone during University of Michigan Football games. Show less

• Inside Sales

  • Apr 2000 - Present