Chris Leonard
Site Technician at City Schools of Decatur- Claim this Profile
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English -
Topline Score
Bio
Credentials
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CompTIA Net+
CompTIAJun, 2001- Nov, 2024 -
CompTIA A+
CompTIANov, 2000- Nov, 2024 -
Amplifed Admin Level 1
Amplified IT (A CDW Company)Dec, 2022- Nov, 2024
Experience
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City Schools of Decatur
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United States
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Primary and Secondary Education
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300 - 400 Employee
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Site Technician
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Sep 2018 - Present
I work in a mixed use environment: Mac, Windows and Chromebooks. I create images, deploy images, solve technical problems and make sure that technology within the school works to achieve the educational goal(s) set by the Administrative Department. I work in a mixed use environment: Mac, Windows and Chromebooks. I create images, deploy images, solve technical problems and make sure that technology within the school works to achieve the educational goal(s) set by the Administrative Department.
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CKL IT Services
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Fayetteville Georgia
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Computer Technician and Owner
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Jun 2010 - Present
Own my company to provide computer IT services to school systems using LJ Create products as an independent contractor for LJ Create and Georgia Educational Solutions. I Still provide services to select customer base outside of the Educational system for Technical documentation, TCP/IP networking and data backup and recovery. Own my company to provide computer IT services to school systems using LJ Create products as an independent contractor for LJ Create and Georgia Educational Solutions. I Still provide services to select customer base outside of the Educational system for Technical documentation, TCP/IP networking and data backup and recovery.
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Georgia Bureau of Investigation (GBI)
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Law Enforcement
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400 - 500 Employee
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Helpdesk Analyst 3 - Computer Services Unit - Investigative Division
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Jul 2016 - Sep 2018
Provide computer support to Investigative Division - Setup new computers, iPad's and Surface Pro's. Use Teamviewer for remote desktop tech support. Unlock accounts, map network drives and printers, reset passwords install hardware and software. Provide technical documentation on problems. Provide computer support to Investigative Division - Setup new computers, iPad's and Surface Pro's. Use Teamviewer for remote desktop tech support. Unlock accounts, map network drives and printers, reset passwords install hardware and software. Provide technical documentation on problems.
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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EUS - Refresh Tech
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Jan 2015 - Jul 2016
I worked for Dell as a refresh tech for the central region Georgia State Government. The main purpose of this position was to migrate all user data from the old leased computer to the new leased computer. The end goal was a seamless process for the end user. All network drives and printers were mapped, hardware drivers installed and tested, requisite software was installed and verified. I worked for Dell as a refresh tech for the central region Georgia State Government. The main purpose of this position was to migrate all user data from the old leased computer to the new leased computer. The end goal was a seamless process for the end user. All network drives and printers were mapped, hardware drivers installed and tested, requisite software was installed and verified.
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LJ Create
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United Kingdom
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E-Learning Providers
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1 - 100 Employee
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Asst. Operations Manager
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Jun 2013 - Jan 2015
I provide after sales technical support to our customers and assisted the Operations Manager in the day to day operations of the North America office I worked for LJ Create Inc. in the Fayetteville Georgia office from April 1999 until September 2010 as a field technical support rep. installing computer labs in schools across the USA and the Caribbean; providing onsite and remote technical support as needed. I provide after sales technical support to our customers and assisted the Operations Manager in the day to day operations of the North America office I worked for LJ Create Inc. in the Fayetteville Georgia office from April 1999 until September 2010 as a field technical support rep. installing computer labs in schools across the USA and the Caribbean; providing onsite and remote technical support as needed.
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Best Buy
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Retail
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700 & Above Employee
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Computer Tech
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Oct 2010 - Jun 2012
Installed hardware, software, virus removal, setup computers, setup mobile devices for WiFi, answered questions for customers, Gave knowledge to other Techs and store associates Installed hardware, software, virus removal, setup computers, setup mobile devices for WiFi, answered questions for customers, Gave knowledge to other Techs and store associates
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LJ Create
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United Kingdom
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E-Learning Providers
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1 - 100 Employee
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Technical Support Rep
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Apr 1999 - Sep 2010
As a Technical Support Rep, I installed computer labs with software and hardware. Provided tier I,II and III tech support for representative group techs. Trained techs and teachers how to properly use their labs. As a Technical Support Rep, I installed computer labs with software and hardware. Provided tier I,II and III tech support for representative group techs. Trained techs and teachers how to properly use their labs.
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Education
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2012 - 2017
Southern Crescent Technical College
Associates of Applied Science Computer Information, Network Specialist -
1983 - 1985
King University
Bachelor of Arts (BA), Liberal Arts/History -
1980 - 1982
Montreat College
Associate of Science (AS), General Studies
Community
