Experience

Hospital Metalcraft™ Ltd

• Hospitals and Health Care
• 1 - 100 Employee

• IT Support Technician

  • Jul 2016 - Present

  Working in a small team, I am jointly responsible for all area's of the businesses IT, Telephony and business systems. This includes Server maintenance - virtual and physical, Desktop/Laptop maintenance, network infrastructure maintenance and supporting staff with the businesses systems and software. Working in a small team, I am jointly responsible for all area's of the businesses IT, Telephony and business systems. This includes Server maintenance - virtual and physical, Desktop/Laptop maintenance, network infrastructure maintenance and supporting staff with the businesses systems and software.



Brighton & Hove City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• ICT Support Analyst

  • Oct 2008 - Jun 2016

  Working first on the Service desk but currently working in the Installation team, setting up new equipment and creating Windows images. Hardware and software installation. IT moves, re-patching network ports. Also involved in general support work. Working first on the Service desk but currently working in the Installation team, setting up new equipment and creating Windows images. Hardware and software installation. IT moves, re-patching network ports. Also involved in general support work.



Surrey and Sussex Healthcare NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Assistant Service Desk Analyst

  • Apr 2007 - Oct 2008

  1st line support, providing support via phone and e-mail. Creating new user accounts in Active Directory and Exchange. 1st line support for software and hardware related issues. 1st line support, providing support via phone and e-mail. Creating new user accounts in Active Directory and Exchange. 1st line support for software and hardware related issues.