Experience

Goodwill Management Limited 冠威管理有限公司

• Real Estate
• 1 - 100 Employee

• Senior Assistant Property Manager

  • Sep 2023 - Present

  Managing and overseeing daily operations of property and customer services Maintaining good relationship with tenants by rendering prompt services at all times Managing and overseeing daily operations of property and customer services Maintaining good relationship with tenants by rendering prompt services at all times



MTR Corporation Limited 香港鐵路有限公司

• Hong Kong
• Rail Transportation
• 700 & Above Employee

• Senior Property Officer

  • Jun 2020 - Aug 2023

  • Support the day-to-day administration and supervision of cleaning, security, landscaping and concierge service contractors and frontline property management staff for residential properties managed by the Corporation • Co-ordinate with the technical team to provide efficient maintenance services • Organise community activities, attend the Owners’ Committee meetings and other events during non-office hours to build and maintain positive relationship with owners • Support the day-to-day administration and supervision of cleaning, security, landscaping and concierge service contractors and frontline property management staff for residential properties managed by the Corporation • Co-ordinate with the technical team to provide efficient maintenance services • Organise community activities, attend the Owners’ Committee meetings and other events during non-office hours to build and maintain positive relationship with owners



Nan Fung Group

• Hong Kong
• Real Estate
• 200 - 300 Employee

• Property Officer

  • Apr 2020 - Jun 2020

  • Assist in providing quality property management services in residential property • Assist to manage the performance of contractors to provide quality security and cleaning services • Organize meetings and carry out administrative duties for Incorporated Owners • Assist in providing quality property management services in residential property • Assist to manage the performance of contractors to provide quality security and cleaning services • Organize meetings and carry out administrative duties for Incorporated Owners



Savills

• United Kingdom
• Real Estate
• 700 & Above Employee

• Concierge Supervisor

  • Jan 2019 - Mar 2020

  • Assist Customer Service Manager look after portfolio of Property and handle routine operations ofproperty management• Responsible for all routine operations including managing customer service of concierge team,security and cleaning

• Senior Customer Service Officer

  • Oct 2016 - Dec 2019

  • To assist Customer Service Manager to carry out daily operations of a residential building includingconcierge service, monitoring of property maintenance, cleaning, etc• To liaise with service contractors to ensure quality services are provided• To provide administrative support in the property management office and building activities