Human Resources Business Partner

• Apr 2018 - Present

My role as HR Business Partner is to provide an effective and commercially driven human resources service in line with organisational strategy and policy. I am responsible for line managing two HR Officers as part of my duties, which also include: • Providing sound advice & coach people managers on all aspects of people management, including change management (restructures / TUPE), employee development, complex employee relations, employment legislation changes and recruitment • Supporting the delivery and ongoing review of Centrepoint's People Strategy overall, as well as leading on our ‘Wellbeing and Inclusion’ work streams • Collaborating and challenging Senior Management and Executive teams to drive organisational change via partnership working, particularly building trusted relationships with Senior Managers, Department Heads & Directors • Identifying people trends based on data/feedback and implementing solutions to make improvements in my relevant business areas • Stepping up on behalf of the HR Manager in key organisational projects to drive positive outcomes and to maintain the reputation of the HR team at Centrepoint; such as diversifying our resourcing strategies, new recruitment ATS implementation, enhancing our people data capabilities, & developing line management training • Acting as a point of escalation to support the wider HR team with complex HR matters across the whole organisation Show less

HR Advisor

• Sep 2015 - Apr 2018

Responsible for leading and being accountable in the delivery of 2nd line employee relation and business stakeholder support in the North Operations network (circa 2,500 employed staff in 22 locations), as well as advice and resolution of non-routine and complex HR issues within Yodel. Key responsibilities include:• ER – Coaching managers through: • Disciplinary & Grievance procedures • Absence Management (Short & Long Term) inc. Occupational Health and Capability review • Performance Management & Personal Development / Succession Planning• Changes to Policy, Terms & Conditions and Employment Law• Redundancy & site closures, including Trade Union negotiations (GMB, Usdaw & Unite)• Project support and delivery• Head Office new starter induction training Show less

Resourcing Advisor

• Jul 2014 - Aug 2015

Part of a newly created Internal Resourcing Team tasked with implementing a direct sourcing model for all Service Centre (Depot), Sort Centre (Hub) and Head Office vacancies.Key responsibilities include• Full E2E vacancy ownership; from requisition approval to onboarding and induction.• Support interview process including structure design, competency framework & case studies.• Build effective working relationships with line and senior management through advising of the availability of talent in the marketplace.• Volume recruitment support to Service Centre network during operational peak period, including advertising, candidate sourcing, telephone screening & interview scheduling.• Share best practice throughout the wider HR department and all other areas of the business. Show less

Senior Consultant

• Sep 2013 - Jul 2014

Team Leader & Executive Consultant

• Nov 2010 - Sep 2013